Brake & Wheels

Jan 10, 2025

I recently had the pleasure of bringing my car to Jamal at Jay's Brake and Wheel, and I can't say enough good things about my experience! I was dealing with a frustrating slow leak that was causing my car to run hot, and after trying to get it fixed elsewhere with no success, I was relieved to find Jamal and his team. From the moment I walked in, I was met with professionalism and a genuine desire to help. Jamal quickly diagnosed the issue and promptly got to work on fixing it. What impressed me the most was the thoroughness of their service; they not only fixed the leak but also took the time to test the car to ensure it wouldn’t run hot again. It was clear that they truly care about the safety and satisfaction of their customers. I left feeling confident in my vehicle and grateful to have found such a reliable shop. I will definitely be returning for any future needs and will happily recommend Jay's Brake and Wheel to all my friends and family. Thank you, Jamal, for your outstanding service! You’ve earned a loyal customer!

Jan 07, 2025

I waited 30 minutes for someone to open the business doors. I was the only person outside until a white man pulled up asking me what time do they open. I said, supposedly 9am but here we are at 9:20am waiting for service. My vehicle was there overnight due to me needing a new alternator. The owner did not care to ask who was first, instead he immediately starting assisting the white man. Although this establishment is around the corner from my home, I decided back in 2022 to stop patronizing this place. Why? The place is very unclean, the owner is nonchalant and act as if you owe him something, they screw up your car and keep trying to blame other things instead of just taking ownership and fixing the problem that you paid for with no problem, and he wanted to charge me for labor when no services was provided due to the part not fitting my car. What mechanic puts in the work to replace a car part without inspecting the part first? I'm paying for your expertise not dishing out monies so you can charge me twice! Folks are struggling bad out here! Now, I have to go back to this place because my car isn't starting yet again, it's been less then 14 days and I thought the problem was resolved. Lastly, my key fob no longer works properly after they had it and I never had to experience a mechanic giving me the old part. Like, what am I'm going to do with it? It can be hard trying to support your own when they don't see you as the same. Further disappointment is trying to support a black owned business, but the unprofessional and rudeness is uncalled for towards your own. Keep that same energy for the white man too Jamal!

Sep 07, 2024

Complete car care! Jamal and his crew took good care of my Infiniti. I kept having problem after problem. Back to back, literally for 3 weeks. Jamal fix EVERY issue i had, and at a fair and reasonable price in a timely manner. I recommend this shop to anyone looking for an honest mechanic shop that fixes everything. I needed an alternator, brakes, power steering pump, pig tail, thermostat, left and right hub assembly, to name a few. Jamal got my car running in no time!! AFFORDABLY!!! I have recommended my God mama and my whole family.

Apr 07, 2024

I inherited a 2002 dodge pick up with only 62,000 miles on it a few years ago. The truck belong to my father, who let it sit in the NJ snow for long periods of time due to the fact he had a second car, and his health was failing. I brought the car to GA but it still had major issues with rust on the undercarriage on the brake line system, also major electrical problems. For example, if you blew the horn, the windshield wiper would come on, or if you turned on your radio, the left blinker would start blinking and a host of other electrical issues. I brought the car twice to two different Dodge dealerships for them to charge me an excess of $600 just to be told they couldn’t fix the electrical problems. I coincidently met one of the guys from brakes and wheels who told me he had a 1999 Dodge Dakota that runs like a charm I said no way! I brought my car to then and within a week they returned my car, which now only has 64,000 miles on it for a 2002, running perfectly with no electrical problems, brakes working, horn working, windows, and much safer for the new driver in my house to drive once she gets her license!

Apr 07, 2024

I love brakes & wheel they always get me right ,when it comes to emissions guaranteed!!

Apr 07, 2024

I would recommend this place to anyone

Apr 07, 2024

Very unprofessional and disrespectful place of business. Not experienced at all in nothing but Changing break pads.

Feb 07, 2024

The disappointment in trying to support a black owned business they’re unprofessional and rude,The place is filthy for real, owner is nonchalant act as if you owe them something screw up your car and keep trying to blame other things instead of just taking ownership and fixing the problem that you paid for with no problem. Save yourself the headache and money and go somewhere else these people aren’t mechanics, including the owner. They’re just taking a gamble on your car so DONT DO IT!!

Feb 07, 2024

These guys are the perfect technicians you can ask for they were very nice and pleasant jamal owner was so helpful and concerned like it was his car vehicle

Feb 07, 2024

Nice and get active I pass every time my guys !!!!

Feb 07, 2024

Took my car there to get it fix , left it there for a day and they let someone repo my car when it was paid off . They car that had a repo was in there parking lot the whole time so not sure how they got that mix up ! Don’t go here they don’t pay attention!! They will give your car away and not care !!

Feb 07, 2023

Absolutely unbeatable service absolutely

Feb 07, 2023

Great service and they know the importance of customer satisfaction that’s number one for me, jay’s brakes and wheels thanks a lot,,

Feb 07, 2023

He fixed my brakes and with in the time and price he estimated.

Feb 07, 2023

Jay helped me quickly diagnose an issue with a brake sensor while on a road trip. He reset the indicator lights for me and was incredibly helpful, professional and friendly. Couldn't recommend someone more for good, honest work. Support this man and his business!

Feb 07, 2023

Jay was very helpful..efficient and always courteous. Thanks for making my experience a good one.

Feb 07, 2023

The service was excellent!

Feb 07, 2023

They messed up my car and I came back the next day the inexperienced staff told me it was my struts when the noise was clearly coming from my brakes come to find out they never put one of the guide pins back in my calibur I could been killed driving the car in this shape then when I told them about the faulty job done they got mad at me telling me about a 90 day warranty to why they couldn't give me my money back when I came in the next day I would never advice anybody to go here for repairs unprofessional environment

Feb 07, 2022

Efficiency for services are not often consistent. I prefer a more dedicated type service rather than a for profit only establishment. “Customer services” should be a priority; if I pay good for your service, I expect good service. Not a half done job.

Feb 07, 2022

Helpful and informative

Feb 07, 2022

I had a great experience with Jay's Breaks and Wheels. Very efficient and knowledgeable about their work in the vehicle industry.

Feb 07, 2022

I tried to support my people’s but the way they are short staffed and also said one thing was wrong which I had replaced in 2019 brand new and all it was was a little radiator piece, smh. They told me to take it to the person that put in my new radiator two years ago. Good thing I didn’t go back I saved a lot of money. I just hope they do better by their people in the community. I knew it couldn’t be the whole radiator. I’m also use to companies calling saying this is what’s wrong no phone call I had to call smh.

Feb 07, 2022

It was ok

Feb 07, 2022

It's good last chance place to go. Listen and be patient. And they will get your car right. Emission repair or mechanical. I can only suggest. But, when somebody else screwed you over. They're willing to fix, and break taboo of going behind another mechanic. And if they can't do it, it may be a small fee for diagnostic. ( Might be waived also) but will send you on right path to get your auto problem resolved. It's basically on you to try.

Feb 07, 2022

The owner Jamel was very professional and explained to me what was wrong with my truck and what may have caused it. The office manager and staff were also polite as well. Brake and wheels had my truck fixed in reasonable time. I will do business with them again as well as recommend others!

Feb 07, 2022

Was a great experience the best service will recommend

Feb 07, 2022

Went in for a diagnostic to find out why it was misfiring . They had my car for a week when I found out that the guy working on my car had been arrested while trying to figure out what was wrong . A mechanic said it was 100% better but the car was still misfiring . I wanted my car back to take it somewhere else .He got angry and did something to my car because it leaks oil when it did not before . I took it to a dealership and got it repaired.