Brake Masters #154

Feb 04, 2025

Presentation of explanation of problem and solution was very understandable. Professional and courteous. Problem fixed!

Jan 31, 2025

I have went to this location on 1/25/2025 for a simple leak check for the power steering fluid, after waiting for an hour the mechanic comes to the conclusion that the leak is coming from the power steering pump itself, and stated that the price to fix a pump is around 600 dollars. After getting another inquiry on the repair cost from another mechanic we were told that the issue is not with the pump but with the tubes that connect the pump to the power steering container. This mechanic took the effort to clean the bottom parts that were obstructed by fluids and determined the correct location of the leak. This mechanic shop did not take that effort and was going to charge for something that did not need fixing and would have not fixed the issue. I would highly not recommend a place that could not do the basic steps to properly check for what repairs to do.

Jan 31, 2025

Very informative, personable and professional. They tell you what they'll be doing or what needs to be done.

Jan 24, 2025

Brake Masters Store #154 did an amazing job on my 2012 Honda Pilot. They replaced my faulty VCM and my CV axles. The price was reasonable and the service was outstanding. Dillon communicated everything that needed to be done and kept me abreast of the progress. I’d recommend Brake Masters for anything from an oil change, to a tune up and of course…brake services!

Jan 24, 2025

Had taken my jeep in for an alignment, I had just installed a lift. I asked the service advisor if they were familiar with 4x4 alignments. He said no problem, we do them all the time. They took my jeep in and brought it out 20 minutes later. They didn't do anything beside recenter the steering wheel. When brought to their attention. They didn't seem to care. Said that was all they could do since it was a jeep. Don't waste your time or money. Just take it to a true 4x4 shop like total offroad.

Jan 17, 2025

Excellent work! Highly recommend!

Jan 17, 2025

Great customer service, they were able to pinpoint the issue with my car and get it fixed

Jan 07, 2025

"Excellent service! Quick, friendly, and efficient. Highly recommend!"

Jan 07, 2025

Brake Masters on Lee Trevino is awesome! The service by Juan was great! Well informative knows his job very good! The mechanic that worked on my suv was also good. I do recommend brake masters on Lee Trevino

Jan 07, 2025

Did a great job. Got me in and out a day before they told me it would be done. That's always appreciated. Thanks, Dillon and Juan.

Jan 07, 2025

Fast and efficient- very friendly customer service rep. 👍

Jan 07, 2025

i always get my oil change here and never have any problems, they are always super kind and helpful!

Dec 07, 2024

Always happy to help. Great service

Dec 07, 2024

Great job and good customer service!

Dec 07, 2024

I went to Brake Masters for transmission services. I recieved excellent customer service. The team kept me updated on all aspects of service, repair, and cost. The workmanship was excellent. I highly recommend this shop for service and repair.

Nov 07, 2024

Dylane always makes sure I leave with my cars done right. I really appreciate the time he takes to find what the problem is.

Nov 07, 2024

Great customer service. Went out of their way to help me out made sure I was taken care of. Friendly, and willing to help out!

Nov 07, 2024

I came in for wheel alignment, walked in and two gentlemen at the counter. Waited for about 5 minutes no acknowledgement. Another customer walked in and they helped him before me. I mentioned I was there first and one of them replied "you weren't standing in line". They proceeded to help the other person. I left never will go back. I had a bad experience with another location back in 05' and thought to give them another try. BAD MISTAKE. TO BAD I CAN'T SCORE A NO STAR.

Nov 07, 2024

I had excellent service at this location. The staff was helpful and answered all my questions patiently. I drive an 11 year old EVO and it’s my pride and joy. I can easily say that I trust them with my car’s brakes. The follow up care was excellent as well. I felt that the breaks felt wrong and they inspected their work immediately and were able to troubleshoot. Special thanks to Jose Luis, Rafa, Eduardo and Paulino.

Nov 07, 2024

I have been using this brake master for years now, and they always do an excellent job. Great service

Nov 07, 2024

New manager does not open on time. Lazy.

Nov 07, 2024

They were the most affordable in and around my area very profesional..

Oct 07, 2024

Great service

Oct 07, 2024

Very friendly, very fair pricing, very quick. Overall excellent experience

Oct 07, 2024

Very helpful

Oct 07, 2024

WOW! Great Customer Service at its BEST! HOOAH! To Raph and crew! Look all over for my Brakes, Dealership a BIG RIP OFF! Brake Master is the Best! Will be taking my Truck and car there! Awesome 👌 Highly Recommend 👏 you!

Sep 07, 2024

GREAT SERVICE. I WAS IMPRESSED WITH THE TECHNOLOGY USE TO SEE THE PROGRESS IN MY VEHICLE. THE SALES ADVISOR WAS FRIENDLY AND PROFESSIONAL. ALSO THE QUOTE WAS LOWER THAN THE COMPETITION

Sep 07, 2024

Great customer service and communication.

Sep 07, 2024

Just want to acknowledge the awesome and amazing service provided by the staff, especially Dylan and his crew for going above and beyond! I will now be a loyal customer and am 100% satisfied with the care and love the gave my 1980 corvette! Dylan also went above and beyond to point out flaws and issues that would need repair to save me more money over the long haul. Thanks Dylan and your crew for the amazing work!!!! Next appointment will be scheduled to work with Dylan to get the job done. Victor M. De La Rosa

Sep 07, 2024

The Brake Masters facility on Lee Trevino provided excellent service in a timely manner. I recommend this auto service center for your basic auto care and repair.

Aug 07, 2024

Fast friendly and price right.

Aug 07, 2024

Got my brake pads changed out for new ones, front and back rotors resurface, and oil change done.

Aug 07, 2024

Great customer service!!! They were attentive and quick on the repairs of my vehicle. Definitely recommend them!

Aug 07, 2024

Highly recommend them. One other place could not align my truck because of the Rancho suspension and another place was trying to tell me the truck needed $900.00 worth of front end work in order to align it. These men aligned it perfectly. Don’t go anywhere else and waste your time like I did.