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Brake Masters #104

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4

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1

4.5
(254 reviews)
Review highlights

"… ) was very communicative and went above and beyond to accommodate me. The pricing is fair and they will take of any issues after the job is done. 10/10 would recommend!"

"This location provides full service automotive services."

"After 1 hour and 45 minutes, this is a great time to apologize to the customer."


Overview

Categories

Auto repair shop, Brake shop, Mechanic

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

7:30 AM - 5:30 PM


Description

This Brake Masters auto repair shop is conveniently located in Tucson, Arizona on Speedway Blvd between Sahuara Ave and McKinley Ave. Services include: oil changes, brake repairs, tire alignments, suspension repairs (shocks and struts), battery checks & replacement, auto AC checks & coolant system repairs, fluid flushes (transmission, radiator, brakes, steering), CV boot & axle repairs, belt & hose replacements and so much more!


Reviews (37)

Jan 24, 2025

Thought I needed a wheel alignment but it turned out I was wrong. Was told the car is in good shape. They were so nice and professional, would definitely recommend them.


Jan 10, 2025

I took my 98 Chevy pick up here Marco and Joel were extremely helpful I recommend going here for break need


Jan 07, 2025

I met the manager. He introduced himself I have a poor memory but I think his name was Lowel and I believed he wanted my busines. He seemed sincere but so did the last time back in late 80s. Hope I will have a better exp. Thanks for the great timely service


Jan 07, 2025

I went and got a oil change I recommend to get an oil change here good customer service and fast service


Dec 07, 2024

Brake Masters is my Pitstop . Austin Fuller and Scott are honest and very Knowledgable . My 2004 Freestar has over 228,500 + miles and still running strong. They also oil change my 2022 Ford F-150. Thank You Brake Masters


Dec 07, 2024

Joel was courteous, knowledgeable and definitely brightened my day. I really like the addition of providing photos of any suggested work for transparency sake. I wish I still didn’t wonder if some repairs or maintenance is just a required upsell or quota to hit, but with people like Joel at the counter, the experience felt more genuine. I’d return for this reason.


Oct 07, 2024

Great job!


Oct 07, 2024

I went in to get my brakes checked out and everything went amazing, Mark helped me out I was in and out and customer service was great. They even showed me my brakes which was nice. Definitely will be back!


Oct 07, 2024

Love these guys! Always take good care if my truck!


Oct 07, 2024

Mark was AWESOME!! Was able to get my son’s car in quickly on a same day basis and fixed his sorely neglected brakes by the end of the day. Mark then did all he could to keep the cost down for us. SUPER friendly and great to work with. Definitely recommend this Brake Masters location! Took great care of us. Will definitely be going back for work we might need on our other vehicles.


Sep 07, 2024

I love to take my 96 Ford pickup to brake master! They are accountable! They do my oil changes, as well as fix serious car problems. Thanks Brakemaster!


Sep 07, 2024

Mark and his team were awesome! They did my GMC. I had a service for oil change, brakes change and AC repair. Thank you a lot for your labor and kind soul, guys!


Sep 07, 2024

Mark from Brooklyn took amazing care of my husband and I. We’ve been having trouble with the check engine light in his Camaro since we bought it last year, and kept getting jerked around at different mechanics to no avail. Mark and his team were able to find and fix the problem immediately, and were incredibly kind and gracious along the way. I highly recommend bringing your vehicle to this spot.


Sep 07, 2024

Mark is an angel!!! Him and the staff helped me out so much with my Nissan. He made the repairs easy and quick, and he explained everything so well! If you need any car repairs or maintenance, do yourself a favor and go to this location. They go above and beyond!


Sep 07, 2024

Mark provided excellent service, and worked with me thoroughly to provide me the best deal possible. Outstanding customer service and a good chat as well! Highly recommend


Sep 07, 2024

Mark, Brayam, and the rest of the crew provided fantastic service. Mark was extremely helpful and thorough when addressing the problems of my car. The crew is very detail-oriented. Would absolutely recommend this place, you are bound to be pleasantly surprised. Thank you guys!


Sep 07, 2024

Thank you Mark for your great service, had my oil changed today and Mark was the best. He was very helpful and informative and gave me honest information about my car. Great experience.


Sep 07, 2024

Thank you to Mark and Team at Brake Masters #104 for installing windshield wipers on my daughter's car. I called multiple Brake Masters that didn't answer and then the ones that did either didn't have the wipers at all or only had one of the two. Thank you Mark & Team for installing the windshield wipers quickly and efficiently and taking care of me and my daughter.


Aug 07, 2024

Austin provides great customer service!


Aug 07, 2024

Excellent service done promptly


Aug 07, 2024

Mike and Austin were both extremely helpful and kind, shorter wait than expected, great service


Aug 07, 2024

Today I got my brakes done on my 2014 Honda Accord. Mark and his crew did such an amazing job, great customer service and very helpful for what I needed done on my car. This is the best location ever, I will definitely be coming back to in the future. Mark and his crew definitely are the ones you need to go to get anything fixed on your car. I will most definitely recommend them to my friends and family. Thank you so much for your service Mark and his crew. God bless


Aug 07, 2024

Very much service 👏 👌


Jul 07, 2024

Dealt with Austin Fuller (Mgr), he was great to deal with. Strong customer service skills, listened to what I wanted. He earned my business, won't hesitate to recommend his services to others


Jul 07, 2024

Everything went very well. Austin was great… however my name is not Chris!!!


Jul 07, 2024

I talked to Austin at Brake Masters #104 to get an estimate for brakes after Royal Kia had "inspected" them. His price was half as much. A few weeks later I took my car in to Brake Masters. Less than an hour later Austin called to say that my brakes did not need work yet, I was good for at least another year (kia had either mismeasured or more likely misrepresented the wear on my brakes). I also mentioned my AC, the original reason I went to Kia. When I went to pick up my car, Austin verified that my compressor was bad and that he could replace it for hundreds less than the quote from Kia. Meanwhile he did not charge me for either one of the inspections. He could have have replaced my front brakes with me none the wiser. I walked out having paid nothing. I went back about a week later and had him fix my AC per his original quote and in less time than he estimated. With cars so much more complicated than when I was young, I am so relieved that I can TRUST someone with mine. Since Brake Masters does "everything but tires", Austin is now my Car Guy.


Jul 07, 2024

Just like to say thank you guys taking care of me and my truck


Jul 07, 2024

Left parts off my vehicle. Yes, actually left perviously installed parts off my SUV. Parts consiting of an aftermarket lift kit. Which were then hauled off as scrap metal and thrown away. And now, if I would be willing to repurchase the part they threw away. They would be willing to reintstall the discarded part. However, they could not realighn the front end, which I already paid for. Because there alighnment machine is broken and won't be operable for several months. I could not make this up in my wildest imagination. 40yrs ago when I worked as an auto mechanic I would hsve been fired on the spot. Now this is business as usual.


Jul 07, 2024

Marcos and Brayam were professional, kind, and fantastic to work with! These guys got my oil change done in 15 minutes! Thank you Brake Master Team #104 for a great experience!


Jun 07, 2024

Excellent service. Austin was very helpful and knowledgeable. Thank you for the great service!


Jun 07, 2024

Great prompt service, I feel like I lucked out!


Jun 07, 2024

Marco was very helpful friendly no hassle kept me well informed will come back again


Jun 07, 2024

The manager Mr Fuller and team are total professionals; great service and value! Thanks again guys!


Jun 07, 2024

They were very helpful.


Jun 07, 2024

Went in for routine oil change and possible alignment issue. I always fear that I’ll get taken advantage because I don’t know much about cars…definitely NOT that case here. They explained why my car was shaking and even recommended a place to get it fixed. Super easy drop off, great communication and very helpful guys! I’ll be back for my next oil change for sure.


May 07, 2024

Great place awesome experience satisfied work done and they take there time and do things correct any other issues they let you know .


May 07, 2024

Great service. Went in for a scheduled oil change. No hidden fees or suprise repairs suggested. Honest shop and I recommend highly. Thank you!!