B&R Auto Repair & Tire

Jan 31, 2025

See Jesus, the prices are right, they are Courteous, Honest, and will treat your Vehicle with Tender, Love and Care!

Jan 23, 2025

They tried to scam me by saying my truck needed a new engine, took it to a dealership and turns out it was an easy fix! Won’t even give me a over priced service refund.

Jan 23, 2025

Too bad there isn’t a ZERO Star option! We are from out of town, took our truck there for a repair and they quoted it needs an entire engine after the truck had been there for 30 minutes…..took it to the dealer and they said thermostat. DO NOT TAKE YOUR CAR HERE - they will screw you over!! They also won’t refund the $120 diagnostic fee - I HATE shops like this, would never recommend this shop to anyone!

Jan 16, 2025

Avoid unless you want to get ripped off. A picture is worth 1000 words and look at what they charged my 23 year old daughter for wiper blades.

Jan 09, 2025

B&R got me in right away. Professional attitude, and a great value for serves rendered. They are TOPS in my book.

Jan 09, 2025

Five stars for service, communication and fairness. I have been coming here a long time and I always feel confident B and R will take care of my vehicles and treat me fairly.

Jan 09, 2025

My first time taking my car to them and I was extremely happy with their service. I highly refer them.

Jan 06, 2025

Great and friendly service! Thanks for asking

Jan 06, 2025

Great experience from B&R.

Jan 06, 2025

Great service

Jan 06, 2025

Jesus was extremely friendly and made things simple for me. The location is also pet friendly. 😊🦮 His dog name is scooby.

Jan 06, 2025

Quick turn-around and professional service. Excellent customer service. Highly recommended.

Jan 06, 2025

Within minutes two mechanics were test driving my 1978 Porsche 911, backfiring, no idle, running awful, quick prompt diagnosis and classic porsche is running unbelievably :rapid repair snd im their new customer. Jesus was grest keeping me updated!! Just a wonderful experience for my vlasdic porsche 911 SC

Dec 06, 2024

Excelente trato, personal calificado, te dan un diagnóstico exacto de tu problema y si ellos al realizar el chequeo ven algo adicional que pronto se te va a dañar te dan la recomendación y el estimado si lo necesitas.. los recomiendo con los ojos cerrados

Dec 06, 2024

Went in with a donut on and a used tire I bought online - had me sorted in an hour for $30. Will be back

Dec 06, 2024

I needed a tire repair, slow leak. I called and set a time to go by and the owner got me right in, I was in and out in 40 mins. He took a picture of the nail in my tire so I could see the cause of the problem. They were very professional and friendly, would reccomend them to family! Thanks for the good service!

Dec 06, 2024

Let me say to begin with I have been a lifetime AAA customer for all my regular maintenance services for over 20 years. I have always used the dealership for any major service issues (BMW, Lexus n Mercedes). I was recommended by a friend to try B&R for work I have always had done by the dealerships. B&R has earned my respect and gratitude for all work performed for over a year now. I am a very satisfied customer and highly recommend their services.

Dec 06, 2024

My experience was great. Very polite and informative about additional services that I needed and I would recommend them to anyone that needs service. Great job everyone.

Oct 06, 2024

Over priced tires and service they play on people that don’t have money and charge them triple

Oct 06, 2024

Quick and helpful.

Sep 06, 2024

Absolutely great and professional workers. Jesús is the store manager at this location I went to and he was nothing but honest, trustworthy and helpful. I came for an alignment, they warned me I had a busted axle spewing grease everywhere; they not only fixed the part but cleaned all the grease up as well! They have affordable prices and they’re respectful, hardworking men. I HIGHLY suggest you use them for any/all car maintenance! Ellos hablan español tambien!! Next time you need an oil change, car part replacement, etc. use them, you won’t regret it!!

Sep 06, 2024

These guys are the best in town! Honest and diligent. Been there two times and got an excellent service. This is the only car shop in Charlotte I trust.

Aug 06, 2024

Professional & honest people. Angel & his team replaced the alternator on my Audi. Thank you!

Aug 06, 2024

This company charges $99.00 a year + $19.99 . BEWARE!

Jun 06, 2024

Visited this shop on three separate occasions. The first two were to have break pads replaced on front and rear on one suv ML350. The third occasion was to have pads replaced on my second suv, similar type suv only smaller GLK. Upon completion of the pad replacement, I was contacted by the office to inform me that the mechanic could not get the last single lug bolt back in because it was stripped. This was disappointing to hear because the pad replacement job was total $525 ( Yes, to replace pads ). But once hearing that they could not get the last bolt in, they wanted to charge me ($625!!!) to replace the entire hub and bolt. So my $500 pad job was now going to be topped out at over $1000. Knowing that there wasn’t an issue with the hub, but only one bolt, my immediate question was why not just rethread and put in a new bolt. The answer was They’d have to do the new hub because the hole would be bigger etc. I obviously say No to this because it did not make sense. If a mechanic looked and was working to address only the issue, they would have known that the single bolt situation could have been resolved quick and easy. I picked up my suv, took it to Mercedes S/Blvd. They looked at it, told me to come back in half hour/ or wait …. They rethreaded it out lug in tested it for removal/re-entry… worked perfect. Charged me… $16.95 for the new lug bolt.. and said, Have a great day and thanks for coming to us with this easy fix. “Have no idea why your mechanic wanted to change your hub, totally unnecessary, they were probably trying to rip you off because there was No Need to change the hub” that was one day later mind you. Lesson hear, know before to go to a service center like B & R…. What your cars condition before you leave it. I knew mine, even gave them several opportunities to say, let’s see what else we can do. They didn’t . They tried to Rob me of $600. When I arrive to pick up suv from their shop, they had it blocked in, parked behind a pickup truck, as if I would try to take it once I told them to put the wheel on and leave the 5th lug out. Which I did recover from their shop. Sad but informative to say, you’re better off going to a highly reputable company/dealer than these small shops who will try to hold you hostage if you’re not in the know. I knew Mercedes would address this minor issue for maybe $50/60 … with labor , which they didn’t charge me because it took them 20 minutes to do what B & R was going to charge 4hrs of labor to do unnecessary work! Wow. $16.95 vs $635 ….. one lug bolt vs entire Hub…..Really B & R ? The assumption here mad by self and Mercedes was that, although sad, they saw a guy with two Mercedes suvs and figured there was money to be made somehow, when clearly there was No o issue warranting buying a brand new Hub for the car! Beware.

May 06, 2024

My husband brought our car in on February 21 for maintenance repair and an oil change. When we took the car and there were no lights on there was nothing wrong with the car. He just want to do a routine check up and get an oil change when we got the car back later that day our oil light was on it has remained on since that day, we took the car back in that same day and they said that it was a sensor and that everything was fine with the car. They topped off our oil and told us that we were good to go. The car has still leaking oil. And yesterday after barely 2 1/2 months, we had to take the car to another location at a different repair shop and get an oil change. I took the car this morning and they found where the leak was coming from and now refusing to fix it without charging us because according to them, they did nothing. No lights were on our car until we took the car to this location. We will not be returning and I advise anyone else not to get the car fixed here either.

Feb 06, 2024

Best prices on used tires in Winston Salem! Quick turn around time. These dudes stopped eating lunch to help get my truck back on the road! 15/10 recommend!

Feb 06, 2024

Fantastic, quick, and quality service! More than reasonable pricing and the staff was very friendly and helpful. I brought my car here for a tire change with very little notice prior to my arrival. They helped me immediately and I was out in under 20 minutes. Would highly recommend this place!

Feb 06, 2024

Hands down one of the best mechanics around! Amazing customer service and very affordable pricing. I would highly recommend trusting them with all of your auto repairs, big or small.

Feb 06, 2024

Our visit about 1.5 weeks ago was a great experience. My son purchased 2 new Nitto tires, got an alignment, and got his wheels balanced. The only issue at this time is one of the tires now has a bulge. The tire will have to be sent back to the manufacturer to determine if it is a defect or user error. Either way the process will take about a week. In the meantime, my son has to buy a new tire to continue driving. If it is deemed defective, the shop will refund him for the new tire. Waiting to hear back from the shop so my son can bring his car in. Stay tuned for updates regarding customer service and how the shop handles this issue!

Feb 06, 2024

We have a 1999 low mileage Toyota Camry that was making an odd engine noise, hesitating, stalling, and getting poor gas mileage. B & R Auto’s Angel and Victor were able to diagnose and repair these items that had stumped other garages. They also were able to trouble shoot a flaw in one of the new part’s performance, that was preventing the engine form cooling properly. These two items resulted in an excellent reliable long term repair.