Blue Ridge Automotive
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Review highlights
"Excellent service"
"Customer Service was great and the thorough delivery of service was outstanding."
"Moving to a new town with an older Volvo requires finding a good mechanic."
Overview
Categories
Auto repair shop, Auto electrical service, Brake shop
Directions
3190 Roswell Rd NW
Atlanta, GA, 30305
Phone number
Call: (404) 266-1699Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Description
Formerly Road Britannia, Blue Ridge Automotive is your trusted neighborhood auto shop, blending the reliability of a dealership with the warmth of an old friend. Each visit begins with a friendly greeting and helpful advice about your car. We prioritize educating you about your vehicle—not to turn you into a mechanic, but to ensure you understand our work. This empowers you to make informed decisions confidently, without pressure. We work on all makes and models, including Asian and Domestic, but specialize in European vehicles, including Land Rover, Jaguar, BMW, Audi, Volkswagen, and Mercedes. Services: coolant systems, engine repair, steering and suspension, brake repair, maintenance fluid flushes, check engine lights, and diagnostics
Reviews (37)
Feb 04, 2025
The service staff was very professional and knowledgeable. Very helpful and friendly.
Jan 31, 2025
Great overall service! Chris and Andy were very thorough and I would recommend Blue Ridge Automotive to my Family and friends.
Jan 24, 2025
I will say I picked Blue Ridge bc they worked with the company that warranties my car. I am SO glad I did. First, these guys are super nice. Their customer service and hospitality could not have been better. I picked the car up two days ago and Chris just texted me asking how it was driving. That's going above and beyond I'm my book. Second, they did a great job replacing my transmission. Pretty important part of the car! They made sure the parts were correct and kept me in the loop throughout the whole process. I cant imagine dealing with the warranty company is much fun either. Good thing I didn't have to. They handled them from start to finish. Experience was great overall. It is absolutely worth dealing with buckhead traffic to get to them, and that's saying a lot!! But I won't be taking any of my vehicles anywhere else again. Thanks guys!
Jan 17, 2025
Customer service at its best! Chris was very patient and professional. I had to leave my car overnight and they provided a ride to and from the repair shop which was so helpful. Easy location for in town car repairs. I will be going there for my car needs!
Jan 10, 2025
Amazing experience! Chris and Andy are so friendly, informative, and professional. Very impressed with this shop and will be back for all my car needs!
Jan 10, 2025
Blue Ridge Automotive was great to work with. Chris and Mike were very good with their communication. The work on my Jag XJS convertible was done on time and with quality service, they were very professional and I would recommend them.
Jan 07, 2025
Chris was Awesome! Very thorough of explaining all of the services required. I would highly recommend this company.
Jan 07, 2025
Chris was phenomenal and provided exemplary customer service. He was patient and gave me great advice. Thank you for everything!!!!
Jan 07, 2025
Great customer service. Car was in and out as stated. Chris and Mike did me right!! Thanks guys
Jan 07, 2025
I had a very positive experience with Blue Ridge Automotive. My interactions with Michael and Christopher were positive and professional. Pricing was transparent and very fair for the level of skill and service. Will return - thanks!
Dec 07, 2024
Chris, Mike and all the guys at Blue Ridge are best in class. Quality work, fair pricing, and communicative.
Dec 07, 2024
Great customer service from Chris & Mike!
Dec 07, 2024
I had a great experience here! Chris and Mike had wonderful customer service and finished very quickly!
Dec 07, 2024
I had an outstanding experience with Blue Ridge Automotive! From start to finish, the service was exceptional. Chris went above and beyond to ensure my car was in top condition. He was honest about what work needed to be done and explained everything clearly, which I truly appreciated. It’s rare to find a mechanic who combines skill with transparency and excellent customer service, but Chris delivered both. The whole team at Blue Ridge Automotive was professional and friendly, and I felt completely confident in the work being done. I highly recommend them to anyone in need of reliable auto care. Five stars!
Nov 07, 2024
Chris & Mike did a great job.
Nov 07, 2024
Chris and Mike are great. Very thorough, very professional.
Nov 07, 2024
Chris and Mike are really great. They pay attention to detail and are as courteous as it gets. And the job is well done on the car.
Nov 07, 2024
Chris and Mike were great! They review the necessary repairs with me with valid explanations. I appreciate the extra effort to good service.
Nov 07, 2024
Chris was great keeping us informed throughout the repair. All went quicker than expected We will be back!
Nov 07, 2024
Chris was my original point of contact. He was thorough professional, and very knowledgeable. He was able to take care of my car and I am exceptionally pleased. Mike was so very helpful and professional. I recommend them highly.
Nov 07, 2024
Great service and price
Nov 07, 2024
Hands down and by far the best mechanic shop and experience one can have given the already painful and expensive engine issue. Blue Ridge, Ed and team worked everyday with my useless extended warranty company and spent hours on the phone with me and the warranty company for couple of months. Finally, after Edward at BRA was finally able to get the adjuster to approve the parts they worked after hours to get my engine repaired and put back together. They quality assured my engine was in working order and had me out the door in less than 15 mins. I will use them going forward and recommend them to anyone. Thanks Blue Ridge Automotive!
Nov 07, 2024
I brought my 2012 Mini Cooper here to have the brakes replaced. They did a full inspection on my car and sent me pics of other issues with the car. They were very transparent and honest and didnt pressure me to purchase unnecessary services. Thomas and Edward were extremely knowledgeable. I will definitely be coming back.
Nov 07, 2024
New in town and didn’t know anyone. Chris and Mike absolutely took care of me and went above and beyond what was called for. Would 10/10 recommend to everyone. Great customer and mechanical service!
Nov 07, 2024
Very professional! Very knowledgeable! Good people I’ll definitely be back!!! Chris & Mike was great 😊
Oct 07, 2024
My old mechanic retired and I was told that I should try these guys; specifically that I could trust what they told me. They ran diagnostics on my truck and told me what needed to be addressed immediately and what could wait. Chris was my point of contact and was extremely helpful throughout the whole process.
Oct 07, 2024
The service provided by Edward, Chris, and Mike was exceptional! True professionals. My engine went out on my car and now I feel like I’m in a brand new car after their work. Awesome work Blue Ridge Automotive…….
Sep 07, 2024
Blue Ridge Automotive was amazing, I highly recommend them! They were very professional, knowledgeable and helpful. Chris really helped me and kept me informed of next steps. Highly, highly recommend! Thanks Chris!
Sep 07, 2024
Chris and Edward did an amazing job looking into the issues i was having with my Mustang Mach E. They were able to communicate all the issues they were seeing and provide the proper information to my warranty company. They maintained a professional atmosphere and made sure i was comfortable while i waited on my ride in the office. I appreciate you guys for all the help provided with my vehicle.
Sep 07, 2024
Chris and Edward provided excellent customer service. They kept me informed while my vehicle was being repaired and helped me navigate my extended warranty. I highly recommend Blue Ridge Automotive in Buckhead!
Sep 07, 2024
Chris and Edward were very helpful and communicative. My issue was ID’d and solved promptly (on a saturday) and I was updated throughout the diagnostic process, etc. Good mechanics, hard to come by around here.
Sep 07, 2024
Chris did a great job Of explaining the repairs to me, the work was finished timely and priced very fairly. Edward went the extra mile to explain use of my valet key. Very very nice people to work with!
Sep 07, 2024
Excellent customer service. Chris is very nice and helpful. The prices are reasonable I am a happy customer. The problem with my car is fixed.
Sep 07, 2024
Great service and even better customer service. Chris and Edward handled and kept us up to date on our warranty claim and had our car repaired and ready to go within a week! It was our first visit but certainly not our last.
Sep 07, 2024
Great work at a fair cost in a timely fashion. Chris was so helpful in explaining the work to be done and setting everything up for me.
Sep 07, 2024
Great work by Blue Ridge! Chris and Edward were awesome with best customer service. Thanks for the help!
Sep 07, 2024
Very prompt service. Great communication. Chris and Edward were awesome and had my wife’s car ready to go same morning.