Bimmer Rescue

Feb 06, 2025

Bimmer Rescue is hands down the best shop for BMW enthusiasts who want top-tier service and expert craftsmanship. I’ve trusted them with my E46 M3 for years, and their work is always top-notch—well worth the investment. Their technicians are highly skilled, detail-oriented, and take the time to explain everything clearly before getting to work. They did an outstanding job on my VANOS rebuild and went above and beyond when analyzing the incorrectly installed rod bearings from my previous shop. They walked me through all my options before executing a flawless engine swap. Beyond that, they’ve also tackled major work like my differential, suspension, and control arms, making my 2004 M3 feel brand new again! A special shoutout to Skip Khoury, who is amazing at breaking everything down and working within your budget while keeping your car’s long-term health in mind. If you love your Euro car and want to keep it running at its best, Bimmer Rescue is the shop to trust. Highly recommend!

Jan 31, 2025

Bimmer goes above and beyond caring for cars. They worked hard to help my mini cooper and it’s running smoothly now. Very knowledgeable and extremely diligent. Great group!

Jan 31, 2025

Highly recommend the service and attitude at Bimmer Rescue.

Jan 31, 2025

You guys are great, you do great work and I recommend anyone with a BMW or any German vehicle to go Bimmer Rescue. Thanks for your great service

Jan 24, 2025

Great job!

Jan 24, 2025

Great service always.. very considerate, these guys know BMWs backwards and forwards..

Jan 24, 2025

Skip was very helpful and honest with the state of my vehicle. The diagnostic was comprehensive and Skip walked me through the most pressing issues to fit my budget.

Jan 24, 2025

These guys are great. They always get me in right away, do a thorough evaluation and fix things the right way. I wouldn’t have anyone else in Richmond take care of my BMW.

Jan 24, 2025

They’re good people.

Jan 17, 2025

I had a great experience here. Communication was outstanding. Extremely professional and moved quickly to get my vehicle back to me. I think the things that impressed me most, were that they proactively gave updates on the work being done and the inspection report that included pictures and details around needed repairs vs what should be addressed. The only thing I can think of that would have made this better is that if the report included the cost of each item in the report.

Jan 07, 2025

I appreciated how Members of Bimmer Rescue Staff responded when I asked questions. I will be having my car serviced with this company again. The Staff is very knowledgeable about high-end vehicles and that’s a huge plus for me. Also, I was referred by my brother-in-law. Thank you Bimmer Rescue.

Jan 07, 2025

I brought my X5 to Bimmer Rescue after receiving a direct mail card. I asked for only an oil change and brake fluid flush. When I asked for the invoice the amount was over $600. The oil change, with the discount was $90. They added over $400 of other services, which I did not request, and I believe they never performed. I would never do business with Bimmer Rescue again.

Jan 07, 2025

I recently visited Bimmer Rescue for an oil change, a vehicle health check, and spark plug replacement, and I’m extremely satisfied with the service. The team was professional, efficient, and thorough. They took the time to explain the work being done, and I felt confident my car was in great hands. Since the service, my car has been running smoothly, and I appreciate the care they put into ensuring everything was handled properly. I highly recommend Bimmer Rescue for anyone looking for reliable and high-quality service for their vehicle.

Jan 07, 2025

Skip and the team are the best around. They are knowledgeable, professional, and fairly priced. Richmond is lucky to have Bimmer Rescue for any German car repairs.

Jan 07, 2025

Skip and the team were fantastic! Walked me through the details of everything I needed and included pictures. Skip communicated everything really well and got my car back to me in a couple of days.

Jan 07, 2025

Skip is amazing! Very friendly staff and accommodating! Great atmosphere! They serviced my ‘17 GLE 63s AMG with care! Highly recommend Bimmer Rescue! Thank you!!

Dec 07, 2024

Bimmer Rescue came recommended to me by a guy who races BMWs. They’ve kept our “forever car” and the ones in between going strong for years. Once you find mechanics you trust, you hang onto them.

Dec 07, 2024

Bimmer Rescue helped me save my rare Mercedes C300 6 speed. They listened to my issues and followed up until all my issues were resolved. Techs were polite and professional.

Dec 07, 2024

Chris and the entire crew that I interacted with at Bimmer Rescue were phenomenal!! I was blown away when an Uber ride was ordered for me on the house. My car is running and performing like new. I highly recommend Bimmer Rescue!!

Dec 07, 2024

Highly recommend these guys. My Audi S4 is my baby and they provide great service, are friendly, and most importantly, I trust them. Thanks fellas!

Dec 07, 2024

I had an awesome experience having my vehicle serviced. Everyone was very knowledgeable and transparent about what was needed and what future needs could occur. I definitely intend to continue bringing my vehicle here.

Dec 07, 2024

I’ve been coming to Bimmer Rescue for all my repairs for my beautiful (but problematic) Mini Cooper. They came highly recommended by other technicians in the area and I see why! Skip is so kind and really takes the time to explain to explain what exactly is wrong with my car, the solutions, and provides a clear timeline on when the repairs will be accomplished. I know I ask a lot of questions and I cannot emphasize enough how patient Skip, and everyone at Bimmer Rescue is! Prices are fair and clearly explained - which is not surprising because they’re so upfront and honest. Highly recommend coming here for your repairs, especially if you have a Mini Cooper!

Dec 07, 2024

Special thanks to Tom and Chris for identifying the issue and completing the repair correctly while taking the most cost effective approach. Really saved me some💰💰💰💰

Dec 07, 2024

Very professional and provided great communication on what needed to be done and when. Provided a full estimate of the work to be done and costs. Would recommend!!!

Nov 07, 2024

Great communications, Chris and Skip are great people to work with. Decided to try something other than the Mercedes dealership and found this a great alternative!

Nov 07, 2024

Great job Bimmer on my BMW. Very good customer service and great communication!!!!

Nov 07, 2024

Great service and communication!

Nov 07, 2024

Had bad luck with mechanics in the past. But have always had excellent service and information given to me here. Saved me a lot of time and money with my last vehicle and love taking my new one here now.

Nov 07, 2024

I bought my 2022 GLA250 here for an oil change and also did all the recommendations from the health check of the vehicle which includes alignment, engine and cabin air filter change for the first time and am very pleased with the service and work. Price is fair. It saved me more than half the cost I would have paid getting these repairs done at the dealership. Highly recommend and would come again.

Nov 07, 2024

I'm very pleased with the quality of service that I received. I came in with a leaking sunroof issue and Bimmer Rescue, promptly, identified and resolved the issue. Great customer service!!!

Nov 07, 2024

Word to the wise. Took our daughters Mini Cooper to Crown Mini for a check engine light. They quoted us an amount. I then wanted to verify/confirm that it was all encompassing and called up Bimmer Rescue and they did a second look for free along with a free health inspection of the vehicle since we had just bought it. On their list they confirmed what Crown Mini said. Their list included items that were Good, some were not required at the moment and then about 4 to 5 items that were required. Those required items lined up with what Crown Mini said. My husband and I talked to Skip and we moved ahead with repairs of ALL required items costing a certain amount. Through our conversation I kept asking - this is for ALL required correct? Because I wanted to make sure. The car a week later is ready for pick up, and I ask again for an invoice that includes a description of all the repairs for my records. Lo and behold, Bimmer Rescue repaired only two items from the required list. Mind you they weren’t even the items that would have stopped the car from working. I call Skip and and ask about it and he saying that’s all they fixed for that amount. So I ask how much it would be to fix the main thing that could stop the car from running and he quoted $2900. For a water pulley and belt. Which they confirmed from Crown Minis inspection. Which Crown Mini was willing to fix for $500 according to their invoice. Why would Bimmer charge an exorbitant amount is beyond me. A couple days later after bringing the car home, it starts leaking oil! I checked our cameras from before we took the car to Bimmer and there were no oil stains. So again I call Skip and ask pretty much - what the hell?? I ended up taking the car to Crown Mini to fix the water pulley and belt - which they fixed for $500 by the way, and I asked them to look over Bimmer Rescues work. There was oil everywhere from a loose bolt that had not been tightened! they did the work then didn’t clean up after themselves. Oil all around the engine and underneath plus the loose bolt that was causing the oil leak. If that isn’t shady as hell. Because Bimmer didn’t repair everything they said they would, we ended up paying more to them than we would have at Crown Mini for the same service. Crown Mini cleaned up the car from all of the oil and tightened the bolt. They fixed the most important thing that would have stopped the car from running. Bimmer gave us a cute little health inspection sheet with no prices. So we , unfortunately, went off Skips word of what was getting fixed. I feel that Bimmer took advantage of folks that didn’t know much about cars by doing this then thought we would be dumb enough to have them do it again. By not providing a listing of prices and what would be repaired with a total amount , that’s dishonest on their part. So if they can’t provide that to you - I would reconsider getting work done by them. Also, being quoted an amount that was nearly five times more was ridiculous. I’m not sure what the hell he was thinking when he did that. So word to the wise and moral of the story. Beware of the smooth talking Skip. Get an invoice BEFORE payment with all the things they will fix and a total price. They did not do that for us and took advantage. So maybe Crown Mini charges a bit more but you know what I rather pay for the work quoted than to listen to some hoodlum who’s just there for the money talk us into half-work and then on top of that leave us with what could have been more shadiness on their part had I taken the car back to them. Who knows what he would have said was wrong with the car through the oil leak. For all I know - they did loosen the bolt on purpose. Because thinking back on it- Skip was quick to say - bring it back today! And we can get this squared away. Shame on you Bimmer. SMH.