https://cdn.trust-mechanics.com/photos/gF2cdkMKxoTUMAOVYQ0o/7f9097ce-fa2c-47a9-8377-5fb0bdf61e6a_720x720
https://cdn.trust-mechanics.com/photos/gF2cdkMKxoTUMAOVYQ0o/d7935154-1c42-4d36-9402-6a57587eda96_720x720
https://cdn.trust-mechanics.com/photos/gF2cdkMKxoTUMAOVYQ0o/e3dae4c8-ec12-4742-90a8-ebe7956e0052_720x720
https://cdn.trust-mechanics.com/photos/gF2cdkMKxoTUMAOVYQ0o/f0094678-04ff-41b5-acd2-4e0c776dfd75_720x720
https://cdn.trust-mechanics.com/photos/gF2cdkMKxoTUMAOVYQ0o/fbb4dae6-70b9-4bce-acc9-93b6d27ffdc5_720x720

Billingsley Ford Of Lawton

5

4

3

2

1

4.5
(1,031 reviews)
Review highlights

"Friendly, professional and competent personnel."

"Great service and attention to the customer service is the highest quality."

"Remember as small price and help now rewards true customer loyalty."


Overview

Categories

Auto body shop, Auto repair shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 5:00 PM


Description

"The Billingsley Family has been committed to delivering the highest possible level of customer service since Travis Billingsley opened his first dealership in Lufkin, Texas in 1963. Exceptional customer service are not just words at Billingsley Ford, which is a two-time recipient of the most coveted Chairman's Award and a seven-time recipient of the prestigious President's Award. Receiving the first award in 1996, Billingsley Ford was one of only 114 of the nation's more than 5,000 Ford dealerships nationwide, to be honored."


Reviews (32)

Feb 06, 2025

The work on my truck was great. They got the problems fixed. It took a few days to get us something to drive which was an inconvenience since we live in the country and the truck was our only transportation. I was happy with the work they did.


Feb 05, 2025

Avoid this dealership! I have paper work, receipt, claiming that they did an oil change yet my truck is screaming at me saying I am past due for an oil change. They were supposed to rotate the tires, they didn't. They didn't even bother to inflate the tires tothe proper level. When I brought this up to Ford theytold me the truck was ly8ng and to do some manual reset. I'm oldi here zero clue how to do that. Also if they really did the oil change why didn't they reset the com0uter? If I can't trust you to reset the computer how can I trust you actually did the job?


Feb 04, 2025

my truck still is there fix


Feb 03, 2025

Extermeley proffessional. I will be back!


Feb 02, 2025

Great communication. Car repair is expensive, but don’t think Billingsly is out of line with their fees. Provided a loaner vehicle when repair parts arrived damaged from Ford (not Billingsly’s fault). I’ll be taking my vehicles back for service. Good people.


Feb 01, 2025

Joel was the service person who helped me. He is a great asset to Billingsley Ford. He is professional, answers all questions, and ensures that the customer is happy.


Jan 31, 2025

10/10 recommend.


Jan 31, 2025

Always friendly customer service at the Billingsley Ford Quick Lane. They are professional and courteous, and I trust the work they do.


Jan 31, 2025

Always treated with respect and kindness at this dealership. The only place I will get my vehicle serviced.


Jan 31, 2025

Great Service.Courteous and fast!


Jan 31, 2025

I brought my truck 🛻 in for a quick fix. Eddie had ordered a clip needed to keep a rubber cushion near the tailgate on. He took the time to come out in the bay and fix it! That truly made my day where I didn’t have to make an appointment. I’m a first time Ford Maverick truck owner and because of this special treatment I will continue to have my truck serviced at Billingsley Ford!


Jan 31, 2025

Joe Joiner makes it easy to buy a new or used Vehicle. No pressure


Jan 31, 2025

Our salesman, Angel, was very professional, patient and helpful. Spent time explaining everything and helping us with all the extras. Overall, I give Angel an excellent rating!


Jan 31, 2025

best caring and reasonable dealership i’ve ever been to. helped cover me on the insurance and got me with my dream car😃 THANKYOU ANGEL AND GEORGE!!🫱🏾‍🫲🏻


Jan 24, 2025

Always great service. Honest. a+++++++


Jan 24, 2025

Another great experience....knowledgeable sales representative David Tieman, and financial agent Ricky High. Very satisfied so far with my purchase.


Jan 24, 2025

Billingsley Ford has always treated me with a friendly attitude from the time I bought my vehicle, to every time I bring it in for services. I have never been disappointed with my Ford products since I have started buying them in 1989, I have owned a Escort, Festiva, Explorer, Escape, Fiesta ,Eco Sport. The staff at Billingsley are very friendly and professional. I will continue to do business with them. *UPDATE* Just purchased another Ford, this time an Edge! Ted is a great salesman always knows what I want and treats us with the utmost respect. Billingsley is a Great Place to buy a car! as I said before they will always get my business!


Jan 24, 2025

Didn't leave car greasy or any papers in it. It took a very long time just to have an oil change.


Jan 24, 2025

Friendly and professional staff. Service was completed correctly and timely. No complaints.


Jan 24, 2025

That is that place to buy a new f150. See Wllie. The service department has been great to me. Several reasons why I make this place for me to buy vehicles. 1. Willie Mendoza along with entire sales department. 2. Service after the sale and for most cases availability of vehicles.


Jan 24, 2025

The entire staff was great. Thank You for all your help.


Jan 24, 2025

This is the second vehicle that we have purchased for the police department. Joe and Charles from Billingsley Ford always gives us great service and returns call quickly. Thanks again for all your help.


Jan 24, 2025

Very Pleasant, and courteous with me. My ford escape was moderately clean, however, something that was supposed to be fixed in one hour took more than 7 hours. to leave on a positive note, I love my ford escape


Jan 17, 2025

Sales staff, Management, and finance have always been very good to me!


Jan 17, 2025

Customer service was perfect. The salesman, the finance gentleman, and the insurance assistant were all three very cordial and helpful, making my grandson's and my experience easy and quick.


Jan 17, 2025

Everyone was professional and helpful. They made buying my car a good experience. I would highly recommend them.


Jan 17, 2025

Overall very satisfied with my purchase. Billinglsey made it very easy and everyone there is very eager to work with you and assist you in any way. Would recommend over any lawton dealerships.


Jan 17, 2025

Quality service, customer friendly, and efficient.


Jan 17, 2025

The best experience I’ve ever had!! Big shout out to Willie and Ricky, they were the best!! I will never buy another car anywhere else, ever again!


Jan 10, 2025

Absolutely horrible. I drove out of state to go buy a car, when I arrive the car had more dents all over the hood from hail, scratches, curb rash, etc. all over the car than they posted. On my way back from the dealership with my “buy as is” car. The head gasket blew before I could even make it home, 2 months later and 2,600 dollars I finally got my car back from being fixed. Went to go get the car inspected before I got it in my name just to find out it failed inspection for a wheel bearing. The door handle won’t work anymore, the trunk won’t stay open. Lastly I was supposed to get a jack set in the mail just to never receive one.All within 3 months of owning a car from there. Horrible service. Wouldn’t recommend no matter how good the deal may seem. Just overall a disgrace of a company.


Jan 10, 2025

Best car buying experience of my life. Franco is an amazing professor. Highly recommended.


Jan 10, 2025

Bought 3 vehicles there. I like Fords 👍