Billingsley Ford Collision Center
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Review highlights
"They listen when you're upset and they didn't cause they problem. That's awesome ❤"
"Great service and attention to the customer service is the highest quality."
"Remember as small price and help now rewards true customer loyalty."
Overview
Categories
Auto body shop, Auto dent removal service, Auto glass shop
Phone number
Call: (580) 510-0925 ext. 3Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 5:30 PM
Tuesday
8:00 AM - 5:30 PM
Wednesday
8:00 AM - 5:30 PM
Thursday
8:00 AM - 5:30 PM
Friday
8:00 AM - 5:30 PM
Saturday
Closed
Description
"The Billingsley Family has been committed to delivering the highest possible level of customer service since Travis Billingsley opened his first dealership in Lufkin, Texas in 1963. Exceptional customer service are not just words at Billingsley Ford, which is a two-time recipient of the most coveted Chairman's Award and a seven-time recipient of the prestigious President's Award. Receiving the first award in 1996, Billingsley Ford was one of only 114 of the nation's more than 5,000 Ford dealerships nationwide, to be honored."
Reviews (10)
Dec 07, 2024
They do good work and are quick to get the job done. They are also really nice people.
Feb 07, 2024
I highly recommend this company they were very professional! I took my car there for body repairs after a wreck they had my car in and out in no timefor repairs. I dropped my car off and a week later they were done. They also were very detailed with the information they gave me and were very easy to work with. They even detailed my car after they repaired it. I will definitely use them again for any and all repairs.
Feb 07, 2024
Worst first impression ever of this department. For one the guy couldn’t even get up out of his chair to greet me. 2 the guy said how can I help you in a rude manner. Then the guy said after I experienced hail damage on my expensive vehicle he said grab the piece of paper and call them about it all. Do not do any business here!!! Choose another repair company. Others in town gave me top notch service and actually felt bad about what happened.
Feb 07, 2023
Called on phone to find out if they could check my transmission fluid. I was asked about the milage and given a quote for changing the fluid. I again said all I wanted was it checked and was told I'd need to make an appointment for it to be changed.
Feb 07, 2022
Very helpful
Feb 07, 2022
Very professional and extremely helpful. They completed the job a day quicker than estimated. Totally awesome job on repairing the damage, with an unexpected surprise. The car was washed and detailed inside and out. Highly recommend this center for your repairs
Feb 07, 2021
Love it
Feb 07, 2021
They will not work with you as far as payment arrangements to get your vehicle back. It is money up front or they continue to hold your vehicle until full payment is made. I didn't choose this place my Insurance company did. For any future repairs or claims I will not take it to this place or highly recommend this place.
Feb 07, 2020
They make things right!
Feb 07, 2019
Very professional and friendly people. They fixed my car in a timely manner, within 3 days instead of 4. And the car looks like I just bought it. Great job!