Big O Tires
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Review highlights
"Criselda at the front desk very helpful and customer oriented!"
"Staff was very nice and friendly, waiting room was comfy and service was great."
"This is the best place for car alignment, good price and professional workers."
Overview
Categories
Auto repair shop, Auto air conditioning service, Auto electrical service
Directions
1509 Parkmoor Ave
San Jose, CA, 95128
Phone number
Call: (408) 512-3994Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 6:00 PM
Description
Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in San Jose, CA keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O San Jose for honest, worry-free tire & auto service.
Services
Reviews (31)
Jan 31, 2025
Very knowledgeable and quick service. I walked in ,and didnt have an appointment today. I was immediately helped out by Jesus for a my tire issue. He was very professional and did a fantastic inspection job to ensure there isnt any other problems. Great job, will come back for other services
Jan 31, 2025
Great staff and service very knowledgeable. I highly recommend
Jan 17, 2025
Great alignment work performed. Employees are friendly and knowledgeable. Fixed the alignment. Had some issues with the steering wheel angle - took it back in the same day and fixed it the same day. Gave 1 year warranty as well.
Jan 17, 2025
Super nice friendly, quick service. 10/10
Jan 10, 2025
Poor customer service.
Jan 07, 2025
Can recommend
Jan 07, 2025
I booked an appointment online prior to my visit to the store. Friendly staff and quick service.
Jan 07, 2025
i stand for something car+repair
Jan 07, 2025
tire repair needed to remove a nail, quick service and no appointment was needed, excellent and professional service.
Dec 07, 2024
Great experience as usual. Have been taking both our cars here for years. I trust their assessments of what needs to be done and they are always professional. Have never had a problem with any of the work done. Highly recommend!
Nov 07, 2024
Hidden Gem! My family has lived in Willow Glen for 20 years but had never visited this Big O location until this past weekend. Our 2023 Subaru picked up a nail in one of the tires causing it to lose air rapidly. I pulled out the nail and put in a plug - but it was still slowly leaking so needed a real patch/repair. I was able to schedule an appointment for Saturday afternoon with less than 24 hours lead time. Dropped the car off and it was on the lift within 15 mins and fixed roughly an hour later. The best part was the customer service agent - Sandra. She was friendly, fast and efficient - a pleasure to deal with even for a minor job like a tire repair. I also observed her offering positive support and helpful feedback to her co-workers - which is all too rare these days. Will definitely be back the next time we need service on any of our vehicles...
Nov 07, 2024
I went to 5 different places before going to Big O Tires. They fixed my tire in 30 minutes, which was fast since they were short staffed (Saturday morning). Totally recommend them.
Nov 07, 2024
I had the unfortunate nail in my tire in the last hour of Big O being open tonight. By the grace of a quick towing company and Jorge and the manager of this Big O, I had a warranty repair happen so fast I couldn’t believe it. If ever I believed in angels now would be the time. I was out the door so quickly that it blew me away. Jorge F was professional and handled this situation with expertise. This Big O Tires is always professional. I’ve only had great experiences here and I’m thankful for that. To Jorge!!! Thank you so much for helping me so quickly! To the management of this facility, thank you for holding a high bar of excellence and for hiring the best staff. I appreciate you!
Nov 07, 2024
It was a good experience and I have been going there for long periods of time. They are always happy to give you recommend on your car.
Nov 07, 2024
One of the tires on my Tesla Model Y had low pressure, so I took it to this shop. The staff were incredibly helpful—they checked all my tires and quickly repaired the one with a nail in it at no charge. I’m not sure if they also replace tires for Teslas, but I’m confident this is the shop I’ll continue using for all my car maintenance needs.
Nov 07, 2024
Sandra was great. She was helpful, good communication and stayed on top of things. I would definitely recommend this location.
Nov 07, 2024
Very friendly, professional people at that location. Good communication, appointment coordination and job is done.
Nov 07, 2024
Very good service. Thanks
Nov 07, 2024
Very knowledgeable service advisor great experience fast oil change.
Oct 07, 2024
Best place in town to take care of my car. Crisi and David are a delight and always get the best advice, thorough inspection and great customer service ! Walking distance from my home.!
Oct 07, 2024
Chrissy was Amazing from my initial phone call to completion!! I will definitely be back!!
Oct 07, 2024
Criselda at the front desk very helpful and customer oriented!
Oct 07, 2024
Got a price quote over the phone for $590 and had follow up call before getting there but when I got there they said it’s going to be $890 and one the managers literally said he won’t honor what they quote me over the phone , don’t trust them at all
Oct 07, 2024
Great and efficient service my service coordinator Alex was attentive. My purchase of a set of four tires was a reasonable price.
Oct 07, 2024
Great customer service the staff is very helpful and will work with your budget to get you back on road safely. Definitely recommend the service here for vehicle and tire maintenance. Every time I go back they treat you like family.
Oct 07, 2024
I had a great experience, Alex was great at Big O. The team preformed quickly and efficiently on the replacement, mounting and balancing of 4 new tires. I received a great deal and valuable warranties. Their lounge area is inviting and comfortable.
Oct 07, 2024
Quick scheduling, quick fix at a reasonable price
Oct 07, 2024
Thank You for the quick turnaround and locating a nail in my tire I didn’t even know about.
Oct 07, 2024
The best service ever!!!! Stayed after hours to fix my flat tire!!!!
Oct 07, 2024
We just got new tires for our trailer here before taking a long trip. We also got a flat fixed on our truck. The lug nuts on the trailer are so loose I can turn two by hand. The truck tire was also only aired up to 37 when it should have been 70. I wouldn't trust these guys ever again. A tire coming off the trailer can be deadly. None of the lug nuts on one side of the trailer were more than hand tightened and the other side was way too loose.
Oct 07, 2024
You will not regret having your car or tires fixed. Everything is great, including customer service, quality of work, knowledge, etc. Making an appointment is not necessary. The wait is not long. They will notify you ahead of time if you’ll be first, second, third, etc., and will ask for your approval. It’s a first come, first serve basis.