https://cdn.trust-mechanics.com/photos/xvmQrHMTUQ0X6TdKrLzs/33e8c27b-a0b9-4aed-bc2f-327d1fb7c771_720x720
https://cdn.trust-mechanics.com/photos/xvmQrHMTUQ0X6TdKrLzs/c01d881c-51db-48d3-95ff-2cf2f90ca4fa_720x720
https://cdn.trust-mechanics.com/photos/xvmQrHMTUQ0X6TdKrLzs/fd611c5b-7520-4d6b-963e-27031beb4909_720x720
https://cdn.trust-mechanics.com/photos/xvmQrHMTUQ0X6TdKrLzs/844bce8a-513c-4fcf-83ad-7633f9f36e90_720x720
https://cdn.trust-mechanics.com/photos/xvmQrHMTUQ0X6TdKrLzs/2a06ad57-cf86-4334-833b-b3cd1249a736_720x720

Big O Tires

5

4

3

2

1

4.1
(353 reviews)
Review highlights

"… customer service and by far the best price! Tom was awesome! Got me in same day I called and got the job done fast! He answered all of my questions and I’m very …"

"Friendly staff, communication is great, service is quick!"

"If I could give zero I would manager is literally A mess one tooth Tommy."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto electrical service


Hours

Sunday

Closed

Monday

8:00 AM - 5:00 PM

Tuesday

8:00 AM - 5:00 PM

Wednesday

8:00 AM - 5:00 PM

Thursday

8:00 AM - 5:00 PM

Friday

8:00 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM


Description

Welcome to Big O Tires, The Team You Trust®! Our legendary friendly service here in Phoenix, AZ keeps our customers coming back for more! Early, late & weekend appointments available. Free alignment checks. Home to our namesake brand, Big O Tires, & the major brands you count on like Michelin, BFGoodrich, Continental, Cooper, Goodyear, Hankook, Mickey Thompson, Nitto, Pirelli, Sumitomo, & Yokohama. We bring you straight talk about tires, oil changes, brakes & suspension, A/C service, wipers, belt & hose replacements, new batteries, headlights, taillights. Don’t let the check engine light or a flat tire slow you down! Visit Big O Phoenix for honest, worry-free tire & auto service.


Reviews (37)

Feb 06, 2025

I did a walk-in and was able to get my tires on quickly, even with them having to order them. Customer service was good, and it was an overall smooth process l.


Feb 06, 2025

First time here and I was very pleased with their customer service and how well I was kept informed during the whole process. I will be coming back to this location for all future issues or tune ups that I may need.


Jan 31, 2025

Came in this morning looking to purchase a set of tires. Treno helped me out and gave me multiple options and different price points in the end I chose the best one for me and also ended up changing my front brakes as well ! The transaction was smooth I was in and out in no time


Jan 17, 2025

I have been coming here for over a year to get my oil change done. Rob and Treno always take good care of me! They are honest about what services my car needs to be safe. They go above and beyond and I appreciate these guys!


Jan 17, 2025

Great guys, great rates, great service


Jan 10, 2025

I’ve been taking my car to Big O Tires for monthly maintenance, and I couldn’t be happier with the service! Every visit, the team provides thorough inspections and keeps my vehicle running smoothly. Whether it’s tire rotations, oil changes, or checking my brakes, they handle everything with professionalism and attention to detail. The staff is always friendly and knowledgeable, explaining what my car needs without trying to upsell unnecessary services. I appreciate their honesty and transparent pricing. They also offer great promotions, which help me stay within my budget while keeping my car in top condition. The waiting area is clean and comfortable, making the whole experience stress-free. Thanks to Big O Tires, I have peace of mind knowing my car is safe and reliable. I highly recommend them to anyone looking for trustworthy, consistent, and affordable automotive care. This review highlights the benefits of regular service at Big O Tires and shows your ongoing trust in their services.


Jan 10, 2025

Treno was a huge help and was able to get my truck realigned even after it was past a month! Chop is a great manager for helping me with this! Will definitely be back again!


Jan 07, 2025

I got my car taken care of on Tuesdays, and it was genuinely one of the best experiences I’ve had in any car shops. Rob was incredibly informative, respectful, and understanding throughout the whole process. It might not seem like much, but I’ve been going through a lot lately, and the way he made everything so smooth and stress-free was truly a blessing. Thank you so much, Rob—I really hope you see this!


Jan 07, 2025

Its easy to schedule an Oil change! The guys are always Courteous. I don't have issues when making an appointment, I go to this location even if my car needs worked on, other than an oil change.


Jan 07, 2025

Rob and Trent are very hard workers and make sure to get the job done fast and efficient! Thank you for the quality work to ensure car safety!


Jan 07, 2025

The staff at 2248 W. Bell Rd. Are wonderful! They were friendly, and efficient! You guys really made my day! Thank you Rob and Marcus for your exemplary work! I will see you again soon!


Dec 07, 2024

Friendly staff, communication is great, service is quick! This is the only place I bring my truck for oil changes and tire needs.


Nov 07, 2024

Gracias amigo José y gracias amigo bigo tire por el servicio brindado


Nov 07, 2024

I had an appointment for an oil change, which they were ready for. Everything they were going to do was explained to me and the cost detailed. They were prompt in doing the oil change and I was through with a half hour.


Nov 07, 2024

Looking for a job hiring


Nov 07, 2024

This is honestly the best mechanic I have been too since owning a car!!! They care a lot about their customers and provide real and ethical services.


Oct 07, 2024

Great and friendly staff, fantastic service that waste no time to help customers! It’s a good place to take care of your tires!!


Oct 07, 2024

Honesty goes along way with me .I appreciate the team at this location for not trying to bs like Midas ....this will be my go to location for any vehicle repairs...


Oct 07, 2024

People there iS nothing absolutely nothing free as far as buy 2 get 2. Your counter help couldn't explain why my p255 50 r 18 tires would be $800 even seeing the same cheap tire itself in add for $97.00 each ,she couldn't even look up after trying to scam me. Be careful how are those tires 200 a piece with your deal when she quoted 114 installed for 1 tire. Everyone needs tires and big o wants to overprice just cuz they can.


Oct 07, 2024

Rob.B was so friendly and helpful getting me what i needed done on my vehicle! highly recommend location


Oct 07, 2024

Started my day with a blown out tire and decided to come into the shop as I'm far from my regular shop. Best decision ever. All of the employees were very helpful, no bull, just good guys doing great work. Treno at the front was transparent and walked me through the process of getting work done through warranty. He took the stress off of my shoulders and managed it. I'd recommend this store to everyone- especially if you live on this side of town.


Oct 07, 2024

These ✨Awesome,✨ Kind, ✨Reliable, ✨Respectful, and ✨Trustworthy, ✨Non Arrogant ✨Guys, at 23rd Ave, and Bell Rd, Big O’ Tires 🛞 🛞🛞🛞 Have been Such a 🎚️🙏📖✨Blessing to 🌷Me. They’ve been sooo Helpful. I had My WaterPump go Bad, and Like two Days Later, My Battery 🪫 . They were on top of it, with their Respectfully 🍭✨Sweet Solution Oriented Spirits. Thank you, Awesome ✨✨✨You’s @Big O’ Tires. I Truly Needed your Help. I🌷appreciate you all, and Thank you alll The way to 💫Heaven. Be 🎚️🙏📖Blessed alll. Thanks again. I ♥️Love knowing that I can 🎚️🙏✨Trust You Guys.


Oct 07, 2024

This is a great location! Everyone there is super pleasant, Rob is a great guy who always does a wonderful job when I'm there, my brother and dad both go here as well for their service and any repairs!


Oct 07, 2024

This location is great. Fast and efficient. Treno and the team did a great job in my regular checkup, oil change was seamless and tire rotation also improved its overall longevity.


Oct 07, 2024

Went to the Nissan dealership and they wanted to charge me $1400 to fix a wheel issue on my rogue. Refuse service and took.it to Big O on bell and 23rd Ave where Rob and his team did a thorough diagnostic of the vehicle and found NOTHING wrong. Feel that because I am female the dealership wanted to take advantage. THANK YOU SO MUCH ROB AND TEAM!!!! Not only did you save me $1400 but you didn't even charge me a diagnostic fee. You guys are the best. Been loyal customer for years and will continue to be!!


Sep 07, 2024

Great Staff and Service !!


Sep 07, 2024

Great service in a timely manner


Sep 07, 2024

I have been coming here awhile and have always been impressed by the service provided - I seem to always get help from Treno and he is one of the most customer service friendly and efficient people I have encountered though and want to shout him out, him and his team are great! 👍🏽


Sep 07, 2024

I went in on my lunch break to have my tire pressure sensor replaced. Rob was very friendly and informative. They worked on my car and got me in and out. They were very fast and efficient. They definitely have a new customer here and I will be referring my coworkers and friends to them!


Sep 07, 2024

If you are a woman or if your child’s car needs tires, do not send them here. They took advantage of my 20-year-old daughter and charged her for a tire when her tires were under warranty. She told them that I purchased the tires and that they were under warranty. They told her they can’t look it up and she’s gonna have to pay for the tire. They didn’t even tell her to call her mom and find out if she has the receipt or anything. They just took advantage of my daughter. Then when I brought the paperwork in to show them it is under warranty I was told she would not receive a refund because it was too late. She went yesterday and I brought the paperwork in today. Then when I asked to speak to his boss he told me he doesn’t have a boss because he owns the place, which I’m pretty sure was a line of bs. I have been going to the same Big O for many years and I will never go back. If I could give them 0 stars I would.


Sep 07, 2024

Quick work. No complaints.


Sep 07, 2024

Treno and all the staff that have worked on both mine and my husbands cars are amazing. Super nice, professional and willing to make sure our cars are fixed properly. I always come here & have referred friends and family. ☺️


Aug 07, 2024

Excellent experience.Fair prices! On time! They are honest and pay attention to details! I will be back! 5 star!


Aug 07, 2024

For fast , friendly and a quality job, I highly recommend going to Big O in Bountiful Utah!


Aug 07, 2024

Treno & Rob at Big O were amazing! My A/C was blowing cold out of my driver side but hot everywhere else in my SUV. I called and they were able to get me an appointment to inspect it within 30min. They took my vehicle in right way and checked my vehicle for any leaks and diagnosed it FREE of charge! They were able to recharge my AC and get me back up and running with ice cold air! From when I called to make the appointment, to picking up my vehicle was less than 2 hours! I would highly recommend this Big O Tire location for any of your vehicle needs!


Aug 07, 2024

Treno and Rob had great customer service! I had a problem with my transmission pan and they got me in quick and for a fair price! Their manager Chop was very helpful with deeper info about my maintenance as well!✅


Aug 07, 2024

Treno definitely is such a chill dude, appreciate his confidence and willingness to put in the work.