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Big Chief Tire

5

4

3

2

1

4.7
(2,621 reviews)
Review highlights

"It was easy to make an appt and they got it done in the time they projected. The waiting room has comfy chairs, free wifi, and vending machine snacks. The workers were …"

"The price was also comparable to other rates I checked for the same service."

"The staff makes you feel at home and treats you with a lot of respect."


Overview

Categories

Auto repair shop, Auto air conditioning service, Brake shop

Appointments

Book appointment

Hours

Sunday

Closed

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

Closed


Description

Big Chief Tire Westside, located on Normandy Blvd in Jacksonville, FL, is your trusted shop for tire services and auto repairs. Serving Jacksonville since 1961, we offer new tire installations, tire repairs, balancing, rotations, and tube services. Our expert technicians also provide oil changes, brake repair, steering and suspension work, axle and driveshaft repairs, and wheel alignments. Our Tire Protection Plan covers your new tires for up to three years with free repairs and replacements. Named Bold City's Best Auto Repair Shop for five years, we're proud to deliver quality you can count on. Visit Big Chief Tire Westside in Jacksonville for all your auto care needs!


Reviews (30)

Feb 05, 2025

Friendly didn't wait long


Feb 05, 2025

Paul is the Manager and makes sure I get good and correct service.....if I have questions he is patient and helps me however he can to resolve the issue ..... Thank you!


Feb 05, 2025

The day after getting balanced, rotated and an alignment is AMAZING!!! Sure lets me know I was way overdue. Thank you so much!


Feb 01, 2025

Great service and a friendly staff .


Feb 01, 2025

Had a great experience. New Brakes! I was in and out and everything inside was clean and the people were nice.


Jan 31, 2025

Always extremely pleased with the staff! Always get my car back, and I timely manner so I can get back on with things. Thank you!


Jan 30, 2025

Nick and the team on Normandy took great care of my car. I stopped in to have a tire repaired, pretty simple job, but there were a few issues. The last time my car was serviced was in Nashville and it wasn’t done properly. A few lug nuts were stripped and I also needed some new posts to mount the tires on. The flat couldn’t be repaired and the tires were wearing unevenly so we went ahead and replaced all four tires and decided to do the brakes and an alignment while it was up there. Everyone was very upfront with me and gave me options and recombinations as to what was needed. I’m back on the road and good to go for a long time. I’ll be back next time I need work done for sure.


Jan 30, 2025

On time as promised and work finish as quickly as I expected.


Jan 30, 2025

Paul helped me figure out why my Toyota 4Runner was pulling to one side. He showed me the documentation and let me know exactly how much cost I could expect before performing the work. The communication was friendly and professional. I would highly recommend. He was also a very good looking guy, which I appreciated


Jan 30, 2025

Paul took excellent care of me!! Everything was perfect !!! Thank you all again! Great team of people !! Tom Flint


Jan 23, 2025

Great customer service!! Will be back!!


Jan 23, 2025

Great service and good prices! I’ve been bringing our vehicles here for at least a decade. Glad to have an honest and professional tire shop so close to home.


Jan 23, 2025

Showed up without an appointment but I was still treated promptly and efficiently. Constant communication and fair prices seem to be the norm.


Jan 23, 2025

Big chief is the best. They’re local and do great work. I recommend them very highly


Jan 23, 2025

Excellent all around!!


Jan 23, 2025

Excellent customer service


Jan 23, 2025

Staff was very helpful in helping me find the right tires for my truck. I also enjoyed the detailed inspection reports that will help me plan my future maintenance.


Jan 23, 2025

The prices are very fair and the service is excellent. I’ve had my vehicle serviced several times from tires to belts. They are accommodating, very reliable, and very helpful.


Jan 16, 2025

Great, quick, friendly service!


Jan 16, 2025

I recently was sent to Big Chief by my father. Went in for a tire rotation balance and alignment. They caught something funky and were able to replace my wheel bearings! I have been to Toyota to get my car checked in the past month and they would tell me I need new brake pads soon but nothing about my wheel bearings. Either way my car drives like it’s BRAND NEW and I’m thankful because it will soon be passed down to my teenager! The staff is friendly and super informative!!! It will now be my GO TO PLACE!! Thank you to all who helped work on my car you guys are awesome!!!


Jan 16, 2025

Such a wonderful staff and experience. I have gone with big chief about 4 or 5 times now and have always had fast and easy service for a reasonable price. They do not nickle and dime and they only recommend what is necessary. My dealership tried to offer me 4 different things based on the milage of my car, but these guys let me know more based on what is actually needed.


Jan 16, 2025

Very efficient and courteous. I also now have a wheel alignment set up for next Thursday I believe. Very happy and will continue my service there. Thank you very much.


Jan 09, 2025

A friend of ours went to have 3 U-joints replaced and the price was to be 720.00. He got his vehicle back and it was even worse than before. He looked at the U-joints and they had only changed 1 of them instead of 3 and charged himm 790.00. These people are extremely dishonest.


Jan 09, 2025

Always the best service and experience. These guys are honest. Actually talked me out of a job that my dealership said I needed. Very happy with these folks. Quick work. Fair pricing.


Jan 09, 2025

Even so they were very busy, they were a good team. Friendly and professional. Took care of my battery issues for my daughter's Mercedes and have me a break on the instillation. Happy customer.


Jan 09, 2025

Everyone was kind and clear with the work that needed to be completed. They also answered extra questions I had about other possible work on my vehicle.


Jan 09, 2025

Everyone was so nice, helpful & professional. I’ve bought so many tires here over the decades and I’m still coming back.


Jan 09, 2025

Good service friendly staff


Jan 09, 2025

Katie the Service Writer at Normandy was top notch!! She kept us informed of my cars progress and additional service recommendations!! The service technician was courteous and explained my cars issues in detail and what it needed!


Jan 06, 2025

My experience with Big Chief on Normandy has been great - everyone in the office are friendly and professional . No matter if you’re there once a month or every 3 months they treat you like family. Will continue to promote their service on a regular basis .