Big Brand Tire & Service

Jan 30, 2025

Great pricing, Great service. A huge shout out to Logan and the team at metro, the car has never ran better. Passed emissions!

Jan 23, 2025

BBT&S has been super honest, knowledgeable, and reasonable each time they've worked on my car. I would highly recommend them to anybody. Great service.

Jan 06, 2025

Great store friendly staff. Will definitely be my go to for tires

Jan 06, 2025

The staff is really friendly and they always explain what’s needed without being pushy about it.

Jan 06, 2025

These guys are awesome. Bought two tires a year ago. Got a bolt stuck in one the other day. Brought it in. They replaced the tire. No hassle. Ten minutes they had the new tire on my car. I was thinking they would take an hour. Not !!! Calvin you rock. He has super human memory glands in his head. He remembered my name !!! I can't remember nothing but I'll remember these guys...true story....

Jan 06, 2025

They were quick to get the tires they were nice when I was there and they do help you so if there's something that you need to get done they ask you first and not just do it

Dec 06, 2024

Actual free tire repair fast and friendly. Thank you logan and rayden. Pressure free and nice waiting room. I found my new spot for all my vehicle needs

Dec 06, 2024

Excelente servicio👍

Dec 06, 2024

Great service..always.

Dec 06, 2024

I was having issues with my tire being low in pressure and thought I needed a new tire but turns out I didn’t. Juan did an amazing job at fixing the tire for me and I was in and out in 15 minutes. Very fast process. Thank you!

Dec 06, 2024

I was sold a set of four tires and told they were 60,000 miles tires. Less than a year later after about 27000 miles, I went in for a flat repair and was told it could not be repaired that the tires were too low on tread. I had rotated them regularly and the tread wear was even, I use my car for work so I had to purchase a new set of tires. I have spent a couple of months trying to get something done about the fact that these tires lasted less than half of what I was told they would. After a second call to the corporate office of Big Brand someone called me back and offered me a refund of $20 per tire to compensate me for this. Needless to say I will no longer be a customer of theirs! I told the person who called me to get realistic with the offer and still have heard nothing back! To add insult to injury when I was having the new tires mounted and a alignment done it took about 4 hours. The only other customer that was there ahead of me said he had spent six hours waiting on a alignment.

Dec 06, 2024

I was very happy with the service here. Tires were a great price and they also offer other services. The waiting area was comfortable and clean as well

Dec 06, 2024

Logan did a great job of getting me in and out on time even when I was late for my appointment.

Dec 06, 2024

Store in Metro Center is great. Avoid 7th street store at all cost.

Dec 06, 2024

Super awesome customer service all the time.

Dec 06, 2024

This shop is always so generous and professional and that is why I always return for all my tire needs.

Nov 06, 2024

Excelente servicio 💪🏻

Nov 06, 2024

Great service! Helped me resolve my issue right away

Nov 06, 2024

Highly recommend Big Brand Tire and Service. I go to the Metro Center location and they provide friendly and fast service! I always feel taken care of.

Nov 06, 2024

I was very impressed by this location. They didn't try to upsell me or make me spend anymore than I had to. Got exceptional customer service from Pio. I will make this my new shop for all my automotive needs

Nov 06, 2024

One of the few places open on Sunday, thank God. They swapped my flat for a new tire in 20 minutes. I was able to go to work that very same day and get paid. For that I’m grateful. Update, I’ve come here for every maintenance since this incident. They’ve been nothing but kind and patient with me in my endeavors and I make it a point to come here for all my auto repairs and installments.

Nov 06, 2024

Service was more expensive than across the street and they did not do any of the free service that they promised My fault for not shopping around instead of coming back to them

Nov 06, 2024

They always find the problem super quick. Turn around time usually less than 24 hours. Always super fair on pricing like very cheap! Shout out logan the homie!

Nov 06, 2024

This was my first time going and getting my car check up. They went above and beyond to help me and more. I'll be coning back when I have another problem with my car. Thank you so much to Juan for fixing my car. God bless. The environment is so friendly.

Oct 06, 2024

Brad was very friendly. Answered my questions. Shop was very clean. Will definitely take my car there again.

Oct 06, 2024

From the moment I called to confirm my appointment and tires being in, to picking up my vehicle once it was complete, Logan was very helpful, courteous and professional! I got a great vibe from those working in the office and will certainly return for other vehicle needs in the future!!

Oct 06, 2024

To have explained what I needed and why helped me to make a good tire purchase.