Big Brand Tire & Service

Feb 02, 2025

Such an amazing experience!!! I have never trusted my HUNYBEE with any shop but Chevy but after the crazy rates I decided to check these guys out and I am so glad I did!! So honest and did not try to rip me off. I recommend them if you don’t want to be screwed over.

Feb 01, 2025

They worked with me and got me in and out

Jan 30, 2025

Amazing service! Fixed my car and now it runs beautifully. Thanks guys!

Jan 30, 2025

Excellent Customer Service. Great team …Thanks!!!

Jan 30, 2025

I will highly recommend Big brand tires to family and friends alike. They did awesome work on finding me new tires for my car and at a reasonable price the guys there were all very helpful and knowledgeable: Michael, Christian, Jesse, Josh just to name a few.

Jan 16, 2025

The manager and the technicians are so kind, caring and trustworthy. I am very happy with the services,I received ☺️.

Jan 06, 2025

It's a beautiful place. Professionals, especially manager Christian, who is always very attentive to all the details. Everything was done quickly and efficiently! Thank you so much!

Jan 06, 2025

Phenomenal customer service. Phenomenal people. Affordable service

Jan 06, 2025

Upon my negative review due to the unsatisfactory experience I had. I was contacted in urgent fashion and to had my issues addressed and rectified. Christian was professional and resolved my issue with an apology. Before my negative experience, I had not had one bad experience. I do appreciate them correcting the situation to the best of their ability. I will come back knowing that if in the event they have a customer issue, they do care enough to correct it. Thank you.

Dec 06, 2024

Awesome service. Thoroughly explained issues and expeditiously remedied the problem. Chris is a awesome person with the calm and cool personality you need when being helped. I left assured my car was good to go and it was. Taking my other car back there.

Dec 06, 2024

Chris is ALWAYS helpful & very informative

Dec 06, 2024

Great customer service and quick oil change! I didn’t have to wait longer than 30 mins. Christian was the one that helped me through the step by step process. Highly recommend this place if you’re looking for a quick and easy oil change.

Dec 06, 2024

Great customer service, reasonable rate overall great experience

Dec 06, 2024

The staff was very Curtis and was fast but doing the job correctly so thanks to the service

Dec 06, 2024

Wonderful customer service

Nov 06, 2024

A few weeks ago my family experienced a serious issue with our vehicle, we smelled gasoline very strong. We went to the nearest shop and got a incorrect diagnosis with a insane bill. We went here and Christian and his guys told us our fuel pump seals were bad, they quoted us a fair price and fixed the issue. I almost paid thousands for parts I didn't need. Thank you guys

Nov 06, 2024

New Owners taking over Match. 1st

Nov 06, 2024

4/5 only cus they told me 35 mins on the oil change and i was actually able to watch almost the entire John Carter movie.

Nov 06, 2024

By far the best tire and repair shop in Vegas! They are honest and do not try to upsell you! Atmosphere is welcoming! I recommend this place to all my friends!

Nov 06, 2024

Chris did a very great customer service, would definitely recommend to friends and family

Nov 06, 2024

Great service & they do free fluid checks & tire checks....love this place

Nov 06, 2024

Great service 👍 Christian was such a great help for my wife and I to get the best deal. He was very kind. Service was fast and very efficient. We appreciate the cost effective discounts to help us out even further before our long trip across country. 5 stars to Christian

Nov 06, 2024

Helped me fixed my tires fast. Professional staff, excellent customer service!

Nov 06, 2024

They did a great job!!! Thanks

Nov 06, 2024

Very professional Exellent work

Oct 06, 2024

Excellent Service everytime I need anything repaired. Great place for tires and any service needs.

Oct 06, 2024

Fantastic service!! Had to return for another issue and they took great care of me and my car.

Oct 06, 2024

Great experience. The staff was courteous, very informative, friendly and honest. (being honest is the best part in my opinion) The manager Chris, Marvin and one of the service mechanics...forgive me but I can't recall his name....they ALL were very, very nice. I would recommend BIG BRAND TIRE & SERVICE to anyone wanting great service and a fair price. Yep. ⭐🌟⭐🌟⭐

Oct 06, 2024

Great service will definitely be back & recommend them! Thank you

Oct 06, 2024

I went to this location to have my tire repaired. It was on a Sunday that I went there. I made an appointment for Saturday. I was notified that they couldn’t do it because they over rescheduled, but they assured me that if you come in at 10 o’clock Sunday, we will have it taken care of for you. I was like OK fine this was my first time going to this establishment and it will be my last. I got there at 9:50 AM. My car wasn’t even checked out till at least 1045 10:50 AM and then by 11 o’clock I was told you’re going to need a new tire. I told the guy no never mind. I don’t have the time I have an appointment I need to get He said I can get you in and out in 20 to 30 minutes. I’m like fine let’s do it. I went ahead and had a tire replaced on the vehicle. The price was fair for a tire. So approximately 11:25 AM I was told come up and pay your vehicles done I went and paid. I asked for the keys. He said oh they have to bring out the vehicle. The keys will be right there when you go out the door. I went out no vehicle 20 minutes later my vehicle comes out. I don’t really pay attention to anything I leave to get to my appointment then I come home and I noticed that a hubcaps missing I went in with four hubcaps. I left with either four or I left the three because someone did not install one or they installed I did not do it correctly or they broke it and it flew I called the business after going through automated hell to get to a live person at the location and I was told come on down will locate your hubcap I I show up the service advisor is pretty friendly. He comes out and says well. My guy said you came in without a hubcap. I’m gonna check the video cameras and make sure that there was one on there. I said no I came in with four I had to lay into him and he did offer to replace my hubcap and he did but I would never use this place. If the text are incompetent on putting on hubcaps. How can we trust them to repair a vehicle? I would suggest if you get your vehicle service here for an oil change, it would be like taking your vehicle to Walmart. You better hope that they know what they’re doing and they’re going to stand behind the work that they do I didn’t get the hubcap replaced. They did put it on, but I will never use this establishment again. I wouldn’t trust you to put windshield washer fluid in my vehicle Number one. You make a customer wait almost an hour for a simple tire inspection number two you either forget to put the hub cap on or you don’t put it on correctly because it took you 20 minutes after paying for you to get the vehicle out to me number three you instantly accuse me with a tone that sounds like you don’t believe what I’m saying I could care less about the cost of the hubcap. I could buy 10 of those and it wouldn’t phase me. It’s the fact of how you guys handle the situation if I could give you zero stars if I could give you negative I would, but I am definitely going to make sure that everyone I speak to her work with knows do not use this company maybe other establishments owned by this company is good but definitely not this location. You need to hire more competent employees

Oct 06, 2024

If Chris is not at that front register I would not recommend going here. I took my car in to get one thing fixed and ended up finding out about several different issues from Marvin. and when I expressed I didn’t have the funds to pay what they were asking for, he recommended a financing option with little to no information. of course if you’re being told that there is an option to pay everything for you now and you pay later you’re going to take it, but the problem was I didn’t find out what the terms and conditions of the financing was until after I tried to make an initial payment through the financing business and found out they didn’t take the bank that I use. now I have to go 2 weeks without my car and also have lost my home and my job. So just be mindful that if you come here please ask for Chris and if he isn’t available then turn around and go somewhere else.

Sep 06, 2024

Great service,fast and affordable. Make sure you ask for Chris.

Sep 06, 2024

This is my second visit to this place and honestly I will be coming back here as long as I live here in Vegas. Chris is such a great person and they are lucky to have someone like him working in this establishment. My car gets taken good care of every time I come here. 10/10 recommend :)