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Ben White Automotive

5

4

3

2

1

4.6
(412 reviews)
Review highlights

"Clean waiting room, awesome service, people at the front desk aren’t grouchy"

"Good folks working here and great prices that don’t crush your budget!"

"Claimed to hammer out valve cover to fix oil leak and its still leaking."


Overview

Categories

Auto repair shop, Auto air conditioning service, Auto radiator repair service

Appointments

Book appointment

Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM


Description

Welcome to Ben White Automotive, your local family-owned and operated auto repair shop, taking care of automobiles in South Austin for over 30 years and counting. Ben White Automotive is a NAPA AutoCare Center and a one-stop shop for your Domestic, European, or Asian vehicle needs. From general maintenance items, like oil changes and brake checks, to major repairs, like transmission, suspension, and engine repairs, you can trust that your vehicle will be in caring hands. Our entire team is known for our honesty and integrity, and we treat every customer like family.


Reviews (34)

Feb 07, 2025

Jerome, Austin, and their team did a fantastic job on my older Mercedes. They are an honest shop that does quality work. I highly recommend them to anyone needing automotive work done. Fantastic job on my vehicle guys!


Feb 06, 2025

If you are searching for a honest shop you found it. It is expensive to fix vehicles and this shop will prioritize repairs and let you know what can and cannot wait. You are treated with respect and honesty.


Feb 06, 2025

Great customer service and super fast !


Feb 05, 2025

This shop is great! They are quick honest and dependable. I’ll follow them wherever they go.


Feb 05, 2025

Very friendly and quick service I went in for an inspection and I was in and out in under 15 minutes.


Feb 04, 2025

This place is amazing. I am very pleased at the work that was done. Austin was not rude but could be more personable and more welcoming. I saved a lot of money going to them than going to big name automotive I was able to get multiple items repair as to one big repair at the other place. I was please with the pictures and quotes. I will be referring friends and family. I will be returning to finish additional recommendations. Good work and good prices.


Feb 01, 2025

Got a free diagnostic appointment immediately. Did a detailed inspection and got a report. Friendly team.


Feb 01, 2025

I heard about this place from my fiancé, and had such a wonderful experience! I went to get an inspection and was taken care of right away! The inspection itself took less than 10 minutes and everyone working was very pleasant and kind. I’ll definitely be back. Highly recommend!


Feb 01, 2025

Insanely fast service, walked in got my car inspected for state vehicle inspection and waited for what felt like less then 10 minutes. Will come back here again, quick and prompt good service, shout to Austin who greeted and and took care of me!


Feb 01, 2025

Quick, easy, and kind. What else do you want?


Jan 31, 2025

AUSTIN, AND TJ were awesome in helping with the service of my vehicle everything I cone in. Great Customer service team, I would highly recommend to anyone...


Jan 31, 2025

Great service, pleasant people and very quick


Jan 31, 2025

Love this place, always take care of me. You’re in and out. Always has fresh coffee and very business wise.


Jan 31, 2025

These guys are great. I worked with Austin and he was top notch. Their work quality is excellent and fast, but more importantly they didn't try to upsell me for other services. They told me what I need to be aware of but no pressure or scare tactics. This is now my shop of choice in South Austin.


Jan 31, 2025

inspection guy stayed late to check mine, appreciate it!


Jan 24, 2025

They did my inspection in less than 15 minutes! I’ve been coming here for years and they’ve always done right by me.


Jan 24, 2025

Today was my first visit. I needed my oil changed and various other things. Thanks to Austin and Jerome for taking care of business. I'll be back. I did go back and had a new alternator put in. Again left as a Happy camper. Thanks Jerome.


Jan 24, 2025

Very professional. Very efficient. Very knowledgeable. Car is running great!


Jan 17, 2025

Brought my Tahoe in to evaluate clunking sound when driving. For $60 we drove it around the hood, then they put it on a lift. Scott identified the likely culprit, and showed me other pending issues. After agreeing on repairs, they transported me home, and texted me in 3 hours that the Tahoe was ready. I was pleased with the team’s professionalism and efficiency. Laren


Jan 17, 2025

Had the Toyota back in the shop to continue making improvements to an older car. Very happy with the work and, as always Jerome took good care of me. An easy recommendation.


Jan 17, 2025

Quick and thorough only a service they recommended had been done the month before at Austin Automotive.


Jan 17, 2025

So glad l stopped in. These guys are awesome. I had to travel a good distance and I had doubts about my ride making it but I made it there and now I’m back. I was told by another shop that I needed a new engine but Jerome tuned up my ride and it’s running like new. Thx BWA


Jan 17, 2025

Went in for an emissions on my vehicle yesterday, they took my vehicle in right away. It only took 15 minutes. Staff was very friendly. I would definitely come here again for any work on my vehicle.


Jan 10, 2025

Jerome and Scott were friendly and extremely helpful. Scott was able to quickly tell me what was going on with my engine because of his previous experience with engines similar to mine. Jerome nicely printed out their diagnostics and receipt so that I could show the dealer and potentially get started on getting a new engine and hopefully get reimbursed by the dealer. I will definitely be returning with any issues and maintenance that I will have in the future.


Jan 07, 2025

Ben White Auto has been My New Favorite shop! I appreciate the Honesty and the work so far has been Great! TY


Jan 07, 2025

Friendly and quick service


Jan 07, 2025

Staff was friendly. They gave me a break down of what needed attention on my vehicle along with pictures and a price for those services.


Jan 07, 2025

honest, fair priced. good at communicating. i’ll be back


Dec 07, 2024

Brought my Cadillac in for an engine light. They were able to quickly diagnose and repair the issue as well as prepare an informative inspection report that notified me of some previously unknown issues. Jerome and his team are top notch!


Dec 07, 2024

Employees were very nice and I didn’t have to wait for someone to help me. I only had to get my car inspected, but they got it done quickly. I was in and out within thirty minutes.


Dec 07, 2024

I am happy to have new belts and hoses for my car. The Ben White team is very knowledgeable and kind. Thanks guys!


Dec 07, 2024

Jerome and Austin make sure that Customer Service is first and foremost. The ASE Certified mechanics get the job done quickly and thoroughly. Outstanding.


Dec 07, 2024

My car was a mess, Ben White Automotive was less than a mile away. I went by there and spoke to Austin for estimate on new brakes and a few other issues. I ended up having to call a wrecker to take my car. They were very helpful in getting me connected to a great towing service. When I returned to pick up my car, and was leaving , I went back in because it was making noises and it wasn’t before. They explained that when it is up on a lift for so long gravity pulls down on everything. It made sense sorta to me. Drove to work then lunch and on the way home the night, everything was just as it had been. Very happy with Ben White Automotive and will be referring them to all my friends. Thank you Austin, and Jerome who made it seem so easy.


Dec 07, 2024

They were honest and helped me! Recommend this place