Beaman Imports

Jan 31, 2025

I drive a Volkswagen Atlas. I’ve been to several places in Knoxville and it’s hard to get good customer service. I called.Beamon’s Imports . Got an appointment. My husband took my car in. He was there an hour job was done customer service was fantastic.

Jan 23, 2025

Honest and knowledgable. They gave me a great price and honest answer. I found my new favorite car repair / maintenance shop.

Jan 23, 2025

I had just replaced my 16 year old sons battery and alternator, but continued to have an unknown drain on the electrical system. Took car in to get new battery registered in the cars computer and tasked Beaman with finding the cause of the energy drain, since website says they specialize in electrical issues. They stated the cause of the drain was the IBS (intelligent battery sensor) because it was frayed. $375 later, that was not the cause, and the car didnt start when we went to pick it up the next morning. and we found out no actual diagnostic was performed to find the cause of the drain. Had they done so they would have found the issue. Beaman would not do any type of fee reduction, since the ibs was not the cause. Their reasoning was, "well the ibs needed replaced anyway", which is like replacing windshield wiper fluid for your broken wiper "because it needed it" and charging you for it but not fixing the wiper. My son and I ended up fixing it ourselves, and he was out $375. Only reason I'm giving three stars is we ended up making the tech that morning do a diagnosis on it (that should have already been done) by asking him questions and seeing the work done myself, helping me narrow down what to look for.

Jan 23, 2025

Nice people...

Dec 06, 2024

Great, locally-owned auto repair shop focused on import cars.

Jul 06, 2024

I've used Beaman Imports for several years and will continue to do so. Knowledgeable techs, great customer service, fair pricing. None of us want car problems but when they happen it's good to know Beaman will handle it!

Jul 06, 2024

Pleasantly professional and reasonable.

Apr 06, 2024

I had my car towed to Beaman overnight after running over something in the dark that tore apart my oil pan. I sent an email explaining what happened that night, and the next morning they had the part ordered. After finding out another part needed a quick fix, they gave me updates on every step and had the car running like brand new 2 days later! Also, unlike the quote from the dealership, it was much more affordable. Thank you to Beaman! After several bad experiences at the dealership from myself and my family I was on the lookout for a new service shop. I highly recommend!!!

Apr 06, 2024

I made an appointment to have a b service on my mercedes. The service was quick and reasonable in price and the folks there are super nice! I will be coming back for sure!

Mar 06, 2024

Beaman has great customer service!

Mar 06, 2024

The best repair shop in town. They really appreciate their customers and go above and beyond to take care of you. I consider them to be friends and I trust anything they tell me.

Feb 06, 2024

Barbie and Brian were amazing to work with. Although we had to wait longer than expected for parts, which was beyond their control, they both were mindful to keep our customer needs in mind.

Feb 06, 2024

Excellent place for service! Honest, high quality, fair priced!

Feb 06, 2024

Great communication, great service, nice guys, prices fair. Overall a really good place to take an import (2014 Mercedes in my case, but they work on lots of makes).

Feb 06, 2024

Had a transmission problem with our BMW. Took it to the dealer and they wanted double what Beaman charged. The work was followed up with a three year warranty. Very pleased with the work. Joel is super nice and helpful.

Feb 06, 2024

I could tell by the way he shook my hand that he was a stand up man. Great shop, going to be my new go to place. Gave me advice and told me what was necessary and what wasn’t

Feb 06, 2024

I won’t take my vehicles anywhere else -this place is outstanding. Joel and team have always operated with integrity and have treated me more than fairly over the years I’ve been coming here. Highly recommended.

Feb 06, 2024

I’ve dealt with Beaman imports Several times and they have always taken care of me !! will always choose them for my BMW needs.

Feb 06, 2024

My first visit was outstanding! Great people and top tier service!

Feb 06, 2024

Nice guys, great service.

Feb 06, 2024

Our car broke down during our road trip and the people at Beeman Imports were able to fit us into their busy schedule. Joel was very friendly and understanding and was able to get us back on the road on the same day. Highly recommend.

Feb 06, 2024

Super friendly and knowledgeable staff. Looking forward to doing more business with them.

Feb 06, 2024

They are great! They got my vehicle up and running after it was down for 10 months. It runs like new now. Highly recommend!!!

Feb 06, 2024

Very nice customer service Joel is always so very helpful ,

Feb 06, 2023

Absolutely avoid this place. Take it to the dealer instead. For a 1.5 hour job, they charged 3.5. Nothing out of the ordinary, just what they charged me for it (intercooler pipe replacement). Manufacturer says 1.5, every other repair shop I've called says 1.5. For them, 3.5. So I'm hoping they just decided to cheat me. The alternative is that the repair guy has no idea what he's doing.

Feb 06, 2023

Always courteous and a fair price

Feb 06, 2023

Always on their best job

Feb 06, 2023

Great service at a fair price.

Feb 06, 2023

Honest, great work and a lot less expensive than Mercedes Knoxville.

Feb 06, 2023

Joel and group does a good job in car repairs.

Feb 06, 2023

My Audi was making an odd sound and we had taken it to two other service shops. The Audi dealer couldn’t get us in for 6 weeks, one thought it was the transmission, and one couldn’t find anything. Beaman had been recommended to us so we decided to give them a try since I didn’t think it was a transmission issue. They drove it around and determined it was a wheel bearing issue. Got it diagnosed and fixed in a day and it runs beautifully now! Highly recommend!

Feb 06, 2023

The Beaman Imports team are true professionals. Rest assured Joel and technicians are great and are looking out for your best interest, no up selling here. I trust these guys with my '11 M-B CL550 4 matic, I drive up from Cleveland, TN. Relax, call for the appointment.

Feb 06, 2023

They found the problem that BMW couldn't find - even after paying for the diagnostic -. They were honest and upfront about some scheduling conflicts. They were also proactive and called rather than waiting for a phone call. Pricing was fair.

Feb 06, 2023

This review is way past due, and I'm sorry for the delay. Last year when working in Knox commuting from Noog, I started having engine stalls one morning on my '00 Benz CLK 430 Cabriolet. MB of Knox, right across from my office, wouldn't give me the time of day to run codes, etc, even though I was the first car at the bay. Wouldn't take a go-kart there now! Beaman Imports was recommended to me, so I called. Dropped off my baby, they drove me back to my office, and I had a diagnosis in about an hour or so. Although it couldn't be fixed same day, it was the next morning, and at a price slightly cheaper than my regular mechanic in Nooga/Dalton. Love these guys! And love their faith that was evident in their music, their service, and their honesty!