Bass & Meineke Complete Auto Care

Oct 07, 2024

Great service as always, take all my fleet vehicles there for regular maintenance and for the big ticket issues with the work trucks.

Sep 07, 2024

I bought a car battery brand name Continental 2 years ago. The battery was a 24 months battery but it lasted 30 months. Very good battery. I bought another but this time 36 months battery. I recommend this brand.

Jul 07, 2024

They walked me through the process and gave me options for used or new parts. I was able to make a decision based on price and value.

Apr 07, 2024

Trying to charge me 700 dollars to weld a o2 sensor on that just needed to be welded back on went down the street 50 bucks later problem solved...these people here are insane

Feb 07, 2024

A big thank you to Urban, Colton, Dede and Cary for taking care of my vehicle while in Texas. Thanks to you all my trip home to Georgia was uneventful. Great people and great service. I can’t thank you enough. 😊

Feb 07, 2024

Ask for Al, great place!

Feb 07, 2024

Carlos is an absolute angel, I came in with a check engine light on. They checked the code and talked me through what it all could of been. Super sweet and caring. Highly recommend if you want someone to actually care about you and your vehicle.

Feb 07, 2024

Fast and friendly service. The people are always very helpful.

Feb 07, 2024

Good people, Do me right.

Feb 07, 2024

Good stuff

Feb 07, 2024

Great customer service 👍 great service and good friends that sells parts ( American made parts at great value)

Feb 07, 2024

I came to this establishment in tears cause my trucks belt broke while picking up my husband from work across the road (An hour away from home) we thought just to get it towed home but they had the technician Ben and the parts to get us back on the road in 2 hours. Great customer service, communication was above and beyond...the price quoted was higher than the price they actually charged me 🙏🏾 and also cheaper than if I got it towed. I appreciate these guys so much...I'm a big baby and cry about everything but I left there in smiles...they have a new returning customer

Feb 07, 2024

I love taking our vehicles there because they done an excellent job and they are friendly

Feb 07, 2024

Stop charging people a diagnostic fee that does not apply to the work performed

Feb 07, 2023

Dropped off my truck for breakes and oil change. Got it back quick! Just like new

Feb 07, 2023

Had to have a valve replaced and a sensor replaced. Took it in early morning and it was ready by 3:00pm. The team there is incredible, friendly and informative. Will definitely recommend and go back!

Feb 07, 2023

They do not know what they are doing over there! First and last time ever using them.

Feb 07, 2022

Awesome service!!

Feb 07, 2022

Bad service

Feb 07, 2022

Great shop to take your vehicle for repairs, staff is very attentive and courteous.

Feb 07, 2022

Great value

Feb 07, 2022

I only found this place because of my sister but the place looks kept up and professional services. I came from Katy, Tx, and I being looking for a good mechanic place.

Feb 07, 2022

Lo que busca lo encuentras y si no está lo piden buen servicio 07-05-2021

Feb 07, 2022

Service Advisor Carlos goes beyond his call of duty....he is totally awesome and is the best thing at Bass and Meineke in Pasadena!!!! Kudos to Carlos for all his help and great job!!!! UPDATE: 2/1/22 Carlos does it again!!!! He is just an expert in everything including customer service... he's the greatest!!! Thank you Carlos for all you do 👍💖

Feb 07, 2022

This is a pic of my alignment AFTER I took it to bass and meineke..... causing my vehicle to drift to the right. Took it back for a warranty job and they gave me excuses about how the recent shocks and sway bar links I upgraded are the problem and they couldn't fix it. Took it to a different place and I'm riding straight again.... Wow looks like it wasn't my shocks and sway bar links. Also both times I took my vehicle to get the alignment at bass and meineke it took about 6 hours. The place that did it right it took 40 minutes. I think bass and meineke cares more about the fleet vehicles contracts they have parked all over the place than the everyday customer...

Feb 07, 2022

excelente atención

Feb 07, 2021

Good people very professional and courteous..

Feb 07, 2021

Great service