Ballentine Toyota Service

Nov 07, 2024

I have posted what a horrible place this is to do business but being that there is no other dealership within a hundred miles I don’t have a whole lot of choice. They call dealerships “stealerships” for a reason. These people at Balentine Toyota in Greenwood are either highly incompetent or thieves. I knew it was going to cost some decent money when I took my vehicle in. So was prepared for a high bill. When I questioned Courtney as to why our bill was more than we were told she was extremely rude. She didn’t say anything particular just had a really piss poor attitude. Not helpful in any way and just sat there with a smirk on her face waiting for my card. People need to stop allowing these companies to just walk all over them. I will sell my new Tacoma so that I never have to deal with @Toyota service ever again.

May 07, 2024

I love the service here! The people are very friendly and helpful!

Feb 07, 2024

Got my tires rotated and engine air filter changed.

Feb 07, 2024

Service was helpful and polite.. The guy who ordered the part for me had a sense of humor that lined up with mine (hey I have a 9 month old license for these dad jokes) and the price was fair. Pickup was smooth and painless. Seemed like a pretty competent bunch of folks all around. Will do business here again.

Feb 07, 2023

Always friendly, professional, and fast.

Feb 07, 2023

Good customer service.

Feb 07, 2023

Great service

Feb 07, 2023

I'll be real, these lads are pretty mid but they have higher tier prices. They'll get the job done, but maybe not how you want it. For the most part, I've taken my car to them and they check up on everything fine and let me know if any potential issues. However, they either have an incredibly poor communication system between the desk and technicians or one of the aforementioned failed at doing their job correctly. My car, as most are, is a front wheel drive. So, when I bought two new tires, I wanted the new tires to go in the front and the more worn ones to go in the back. I made sure to emphasize this twice and instead they just replaced the bad tires and called it a day. I went to a discount tire shop for the other two and that's how I found out this issue. They actually had a very intelligent and simple system in place to make sure stuff like tires are done how the customer wants them to be.

Feb 07, 2023

Timely and friendly service department.

Feb 07, 2023

Terri, especially, and the whole crew are incredible.

Feb 07, 2023

Very fast service, been going here 20 years and they are always honest and straightforward.

Feb 07, 2022

Best service department ever!

Feb 07, 2022

Came in on Saturday 31 Jul 21 (unannounced) at 11:44 for rotation and top engine cleaning service. They had me out by 12:25! Brendan Eubanks and Christopher always go out of their way to provide excellent service. The rest of the team in the office is very helpful as well. Give all a bonus, or , at least an "attaboy"! Al

Feb 07, 2022

I'm very happy and satisfied with my service. I've been going there since 2007. I have not had any problems with no one that works there.

Feb 07, 2021

Fantastic service department