A-Z Diagnostics Total Car Care
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Review highlights
"… finding mechanics that don’t take advantage. Ladies this place is the place. Affordable, efficient, and you will be taken care of! Thank you Jimmy it is amazing to …"
"Excellent service, great communication, and work done in a timely manner."
"Fast service, good prices, and great people!"
Overview
Categories
Auto repair shop, Brake shop, Mechanic
Directions
4730 N Shepherd Dr
Houston, TX, 77018
Phone number
Call: (832) 582-5472Website
N/A
Hours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 3:00 PM
Description
A – Z Diagnostics Total Car Care is everything you’ve been looking for! Since we first opened our doors, we have been committed to provide quality service to Houston and the surrounding areas. We bring lots of industry experience to the table, and can work on any type of vehicle you bring in domestic, foreign and diesel vehicles. We also do annual state inspections. The work we do simply speaks for itself! We provide all kind of automotive services that you can think of. - Oil Change & Tune Up. - Brake and A/C. - Engine and Transmission Diagnostic. - Electrical System Diagnostic . - Vehicle Maintenance - State Inspection. and more !!!
Reviews (40)
Jan 31, 2025
*DO NOT COME HERE* *SHADY AUTOSHOP* I dropped off my car and I already told them what repairs I needed, I only want rear brake pads / rotors done and oil change, which I don’t have time to do my own maintenance. I agreed with the parts and labor, whatever paid for. Well.. picked the car the next day and car ran fine for 1 week then my engine light start flashing and my car acceleration dies down, I personally know my car and it has low miles which shouldn’t require major repairs, I knew this was an odd feeling since I just got it back** After diagnosing my self it seems like my car was misfiring* it was hard due to not having tools, I called a very experienced Mobile honest tech and I told them the situation, my car was misfiring out of no where at 70k miles, the tech thought my fuel injectors had gone bad but I couldn’t believe that but I told him maybe there’s something going on with my ignition coils / spark plugs. They continue to remove the one misfire ignition coil and we FOUND that it was replaced FROM A TOTAL DIFFERENT CAR** This literally happened after they touch my car! My car was misfiring due to having another ignition coil installed which doesn’t even belong onto my car!! They wanted this so I can return and they can perform a bigger $$ repair job. TOTAL CROOKS AND SCAMMERS!! Pls read All the negative reviews they have! It’s similar!!
Jan 31, 2025
Awesome service, quick and fair prices. Thank y’all for taking care of my F150. Highly recommended
Jan 31, 2025
Best in town, had my oil change done real quick and affordable. went back and had me in and out in no time. love this place. Keep it up Jimmy.
Jan 31, 2025
Extraordinary services. I used them for all of my automotive needs. And thank you Jimmy for taking care of my Cadillac. Best in town!
Jan 31, 2025
Great and fast service . I recommend for anything
Jan 07, 2025
I had an amazing experience at A-Z Diagnostics. They did an outstanding job on my vehicle and had me in and out in record time. The staff was professional, friendly, and clearly very knowledgeable. I especially appreciated how they kept me informed throughout the process and didn’t try to upsell unnecessary services. The efficiency and quality of their work truly set them apart. It’s hard to find a shop you can trust these days, but A-Z Diagnostics has definitely earned my loyalty. Highly recommend them to anyone looking for reliable, quick, and top-notch service!
Jan 07, 2025
Fast and efficent vehicle inspections. I've always had a good experience here. Thanks guys!
Jan 07, 2025
Great place, and amazing service.
Jan 07, 2025
Great service and did not do any unnecessary work.
Dec 07, 2024
Chris and Jimmy got us back on the road with confidence!!
Dec 07, 2024
Excellent for inspection. I would try for other services as well.
Dec 07, 2024
Fantastic, speedy and courteous! Will be back for next service!
Dec 07, 2024
I will like to Thank A-Z Diagnostic for repairing my 2013 Cadillac XTS, and I will be recommending anyone who needs a vehicle repairing to A-Z Diagnostics, Thanks Cris the mechanic who repaired my car. I give A-Z Diagnostic a 10 . Thanks Again!
Dec 07, 2024
Worst place I been to, please run. First I want to say I got my starter replaced before coming here. When I gave them my car to fix for a fuel pump issue I had, my car ran fine but after 4-5 weeks my car broke down. Took it to a new legit mechanic that I paid a little more for and he showed me that my starter was swapped for an old part and now I still have the same issue with the fuel pump injector. They don't even have simple documents that shows what they are charging you, he told me whats being fixed via text & they won't cover you if the car breaks down again after they fix it. Trust me, there cheap for a reason. Also if your there, look for old cars outside their shop, I can guarantee you they swap parts based off the old starter I found in my car which looked years old and my car was fairly new. Find another mechanic asap or you will be fixing the same issue again in 1-3 months with no coverage! Also Ill be providing extra documentation for proof on how corrupt the shop is. Owner was literately begging every customer to leave a 5 start review before the mechanic even sees the car. There are a SCAM!!!!!!! Worst decision I have made ever!
Nov 07, 2024
10/10 experience! I was failed by another auto shop and the staff got me in quickly. I was overwhelmed but Jameel was very honest and made things very easy for me. Amazing service!
Nov 07, 2024
Brought my car here the first time to get my air conditioning fixed, spent $2200. Then when I picked up my car, the AC wasn’t working. I brought it back for the 2nd time, and they told me I would have to pay a diagnostic fee. I ended up spending an additional $250 on hoses when I expected my air conditioning to be fixed the first time. Then, I had to bring it back for a 3rd time because there was a noise coming from my AC when it blew. When I brought it back for the 3rd time, they told me AGAIN that I have to pay a diagnostic fee. I decided to drive away instead of paying because it seems like everytime I leave, something else is wrong that I have to pay for. I felt like they were rude to me and dismissive.
Nov 07, 2024
Chris went above and beyond to help me and diagnose my vehicle. He was extremely thorough and patient in his technical explanation. You can tell he is very passionate about automotive work and customer service. Highly recommend bringing business here!
Nov 07, 2024
Great experience. Got straight to the problem and didn’t cost a arm and a leg. Highly recommended
Nov 07, 2024
Had a great experience! Needed to get a coolant leak addressed. I called A-Z and after getting the car towed there, they were able to diagnose and repair in the same day. They ordered the part needed in the morning and it arrived in the afternoon, and I picked up my car around 5. Chris was friendly and the price was reasonable. Will definitely be back if I have any car needs!
Nov 07, 2024
Highly recommend this place! The people here are super friendly and honest, which is so refreshing. They keep you in the loop about everything, so you never feel out of the loop or surprised by anything. It’s nice to finally have a mechanic I can trust. They really take care of you and your car!
Nov 07, 2024
I love this place I prefer u to come here good place of business
Nov 07, 2024
My car cannot be started due to the starter issue. I replaced a starter at A-Z Diagnostics Total Car Care. They are friendly and nice to explain the starter problems with me. The replacement only takes less than 1 day. My car got back to normal after the replacement. I want to leave a 5-star review.
Nov 07, 2024
Really thankful for the help i appreciate the companies time and patience I would recommend them to ANYBODY.
Nov 07, 2024
Thank you so much Chris for taking care of my daughter's car while we're living out of state. We appreciate all of your patience and care with us!!
Nov 07, 2024
Wish I could give more than 5 stars. I lived in Kansas City my whole life and knew exactly where to go up there for 20 years. Moving to a new city, I was skeptical of finding a reliable mechanic. This place went above and beyond with their customer service, work and communication. They got me in 3 days earlier than projected and kept the cost well within reason! Can’t say enough good things about this place. Highly recommend.
Oct 07, 2024
Amazing experience in a bad situation. Chris AKA Big Country is a great guy. Thanks to the team!
Oct 07, 2024
Chris is awesome, he was a huge help with my ‘17 Ram 1500 after I was given bad advice by another company and more recently he did some amazing work on my grandpa’s ’97 GMC Sierra. He knows his stuff and is great to do business with!
Oct 07, 2024
Great service at A-Z Car Care when we were in a time crunch. Chris replaced the battery and updated the required car settings. He is very knowledgeable and professional. We plan to contact A-Z for our next car repair needs.
Oct 07, 2024
Honest, knowledgeable guys that will fix you up! Quickly diagnose any problems and definitely know their stuff. Chris is the guy to see for sure!
Oct 07, 2024
I found myself stranded in Houston with no idea where to go. These guys saved me! Honest, great customer service. Highly recommend!!
Oct 07, 2024
Jimmy and Chris maintained excellent communication while getting my car up and running. They were helpful, friendly and efficient.
Oct 07, 2024
Life savers. Quick and professional. I wish I had known they were there earlier as I live very close by. Full recommendation. They were also recommended by other businesses which is how I found them. Ask for Jim.
Oct 07, 2024
Took my 1978 Datsun for some electrical work and to get my horns fixed. Chris took care of all my lighting issues and the horns are now nice and loud. As a bonus, my dash lights started working again.
Oct 07, 2024
Whenever I take my car here they always do an exceptional job with my maintenance and repairs. The owner is extremely pleasant. They ensure that the work is completed efficiently, provides a warranty, and is highly reliable. He is direct and transparent about what is needed and the cost involved. When he commits to delivering results by a certain day and time, he follows through. If you are looking for a dependable mechanic who won't keep your car for an extended period, then this is the place to go.
Oct 07, 2024
Wow! My 2004 350z wouldn't start yesterday and I thought it was the battery. AAA sent a tech out (Noor is his name and he is also fantastic) and my battery was around 50% but we went ahead and tried a new battery and then it became clear that the starter was the issue. I usually take my 350z to a Z specialist shop in town, but Noor not only recommended Jimmy at A-Z Diagnostics, he personally called him, told him the issue I was having, and got a solid ultra reasonable quote on the phone (likely saving me $$$ I didn't need to spend for a Z specialist) and a promise to have it done in 24 hours. Then AAA towed it to the shop and it was ready to pick up around 1 p.m. this afternoon. Great price, great and fast service and I will definitely contact A-Z first if I have other issues with my Z in the future to let them quote a repair first. They do have a master mechanic, so this shop works on a lot of cars, and old, unique cars and he told me he will tell me if a job is too much for them so I can go to the Z shop if it makes sense. Thank you to Noor at AAA for the killer recommendation. And thank you to A-Z for a great experience.
Sep 07, 2024
Chris and his team went above and beyond when diagnosing my car - after determining that the engine had seized, without being asked or prompted, Chris took it upon himself to contact the local dealership and confirmed that my issue was likely under warranty before calling me with an update. Rather than seeing me and my situation as an opportunity to make a buck, A-Z was honest and transparent and helped me save a ton of money. I will be back with any and all future car problems, just hopefully not for a little while...
Sep 07, 2024
Excellent service, great communication, and work done in a timely manner. Professionalism was the best I've experienced in a long time. Will definitely recommend to my peeps.
Sep 07, 2024
Great price, great work, and kind/honest employees. They’re not trying to upsell anything unnecessarily. My new go-to shop.
Sep 07, 2024
My experience was awesome my car was handled with car and in a timely manner I suggest any one with car problems visit them .The Mechanic Mr.Chris has so much experience a great Mechanic
Sep 07, 2024
Such amazing service. Chris and Jimmy go above and beyond customer service. They took great care of my car and are definitely my auto guys from here forward.