Autonology Motor Service
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Review highlights
"I highly recommend this shop for all automotive work. They are very efficient and reliable."
"Outstanding mechanics great leadership and great price"
"I got a very bad experience with this mechanic shop."
Overview
Categories
Auto repair shop, Auto tune up service
Directions
10158 S Western Ave
Chicago, IL, 60643
Phone number
Call: (773) 238-5400Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews (33)
Jan 31, 2025
Always great service! I highly recommend Autonology for service repairs. They are good at what they do plus they are honest and provide great advice. You can tell that they truly care about their customers.
Jan 31, 2025
Quick and fast
Jan 24, 2025
Good communication, and even better service! Glad I found this gem. Very knowledgeable as well as helpful in providing all information and options.
Jan 24, 2025
I had a good experience they were very professional, I would recommend friends and family
Jan 17, 2025
I had an amazing experience at Autonology Motor Service! Elijah went above and beyond to address my concerns, ensuring that I felt heard and understood throughout the process. He stayed in constant communication with me, keeping me informed about what needed to be fixed on my vehicle and explaining everything in a way that was easy to understand. What stood out even more was that Elijah recommended some extended warranties I could consider to protect my car long-term. His genuine care and attention to detail were unmatched. The team at Autonology Motor Service truly sets the standard for exceptional service. If you’re looking for honest, reliable, and professional car care, these guys are the best!
Jan 10, 2025
Highly recommend this company their service is impeccable and most of all they’re very knowledgeable!! Thanks again guys. Great work.!!
Jan 10, 2025
I am always pleased with the customer service I receive at Autonology. Every representative I've ever dealt with has been more than courteous, respectful, and helpful. My last visit was for an issue with the heating system in my 3-series BMW. It was leaking coolant and I had no heat as a result. Not only did they fix the coolant issues, but when I got my car back a rattling noise that I had had for years, was also gone! I had given up on resolving the noise after taking it to several repair shops only for no one to be able to identify the sound or the source. I had zero expectation that Autonology would fix it so I didn't even mention it. I was pleasantly surprised to discover that I received more than I paid for!
Jan 10, 2025
I have to say, guys in there were polite and professional. Only downside is the markup on OEM parts was a little higher than I expected. I did have an issue where the incorrect brand of parts were installed but once I brought it to their attention, they ordered the correct OEM branded parts and installed them within a week. Their response, going above and beyond to correct the issue showed how much pride they take in their craft and the Autonology brand.
Jan 07, 2025
Autonology Motor Service is the best shop to get great service to all your foreign import cars. They have knowledgeable Techs and service managers that explain everything to you about your vehicle that help you make the best decision and your vehicle repairs. They have a great and friendly sprint . I would highly recommend Autonology Motors to everyone with a foreign import car.
Jan 07, 2025
Autonology has provided me with the best of service for many years. They are very dependable, efficient and courteous. I’m a Senior without any relatives living nearby. Autonology has helped me remain independent. My car is a 1995 Volvo and their Service Dept. has maintained it for many years. I truly appreciate their service and care.
Jan 07, 2025
Great quality service. Very affordable.
Jan 07, 2025
I highly recommend this shop for all automotive work. They are very efficient and reliable.
Jan 07, 2025
The best service and customer care. They go above and beyond. I have a 2012 Q5 (the year with the most problems), and they have done all the major work, including complete engine replacement with a new engine and turbo. Can't say enough about how great everyone is.
Jan 07, 2025
The staff were quick, professional and honest. While other shops were booked weeks in advance, Autonology was able to take my car right away and fix it within days!
Jan 07, 2025
Very personal, knowledgeable and definitely friendly! Love going to Autonology for services!
Dec 07, 2024
I worked next to these guys for 6 months at the next shop over Midas Autonology does great work They are knowledgeable and I totally recommend them
Dec 07, 2024
Just purchased my used 2012 BMW January 2024 with 100K miles after a once over at a authorized BMW dealer my decision to let the Pro’s at Autonology service my car was the best decision the guyz know the BMW brands and and took very good care of my car…they got a customer for the life of my BMW and the way the pros take care of me now I will continue bringing all my used foreigns to Autonology.
Dec 07, 2024
The people there were very nice and polite. They took very good care of me. They did a fantastic job on my car. I highly recommend these people.
Nov 07, 2024
Autonology did a great job fixing my front and back break pads on BMW. They were very courteous and efficient . I recommend to drivers with foreign vehicles. You will save from going to dealerships that over charge!
Nov 07, 2024
I have dealing with these guys for a few years and now my second vehicle with them. I travel for 45 minutes to just come here for my service and maintenance. These guys are beyond great and do a great job. They are also knowledgeable and explain in detail about your car. Simply the Best Shop… Period.
Nov 07, 2024
Friendly, professional and quick service. Would definitely go back with my other vehicle.
Oct 07, 2024
Have brought my wife's X5 here a few times for needed repairs. They have always been fair with the cost and honest about what was needed vs what was recommended/ could wait. I appreciate the informative descriptions of what they needed to do and the attention to detail.
Oct 07, 2024
This is the best shop on the planet . The service and case is unmatched.
Sep 07, 2024
Every time I go to Autonology, they never disappoint. Great Customer Service, honest, very professional, friendly, personable, you’re not just a number when you go to Autonology, they know your name and your vehicle!!! They are amazing.
Sep 07, 2024
Great customer service, very professional prices have went up. Quality car care.
Sep 07, 2024
Great customer service highly recommend
Sep 07, 2024
I have utilized Autonology for the past 5 years. The service is consistent, economical and my car stays in excellent condition. Thank you Autonology for your exceptional work and service.
Sep 07, 2024
I’ve had my truck serviced by them for 3 different things now and it was exceptional service each time. They’re always very informative and will follow up with you to make sure you’re satisfied with your service. Thank you Autonology & Elijah for being patient with me, always answering my million and one questions lol
Sep 07, 2024
The manager was courteous, professional and kept his word. My car was serviced in a reasonable amount of time and I was on my way. I appreciated that.
Sep 07, 2024
great guys good service very professional
Aug 07, 2024
As soon as you walk in the office you can feel the positive vibes and pleasant environment! Such a pleasant service, Elijah was able to give me descriptive information of the issues with my rover. They worked very well and patiently with me. Addressed all my concerns and called to give updates on orders and process. They were able to get it back to me and running in a week. Very kind and welcoming, everyone greets you as soon as you walk in, recognize their customers right away. Everyone is very pleasant 10/10!
Aug 07, 2024
I won't think of taking my vehicles to any other place! Everything about Autonology is superb...from professionalism, cost, work and consistency! I have had two vehicles serviced and maintained at Autonology and I can proudly say that I have received twice the satisfaction!!
Aug 07, 2024
My experience at Autonology was great as always. I've been bringing all my vehicles to these guys for over fifteen years. And while the faces have changed over the years, the service and knowledge of foreign vehicles remains the same.....impeccable. l'm a customer for life.