AutoNation Collision Center Sarasota

Jan 31, 2025

Not happy. I went with autonation due to warrenty damage to my 2019 Honda Hrv that Honda was PAYING. They were not very good at communication and their service was awful this time. I've used you guys before but this time really annoyed me as it seemed i had to do the he said she said thing between you and Honda and seemed like autonation didnt really care or was in a hurry in getting my car back to me. I don't know if I will be using you guys again in the future or referring you guys to other people. Customer service was bad and lady at the front desk had a horrible attitude. Recommend using a different body shop when doing warrenty work.

Oct 07, 2024

Never use this center! they treat your car like trash. My car was left outside their building for 1 and half month with the doors and engine hoods open!!! When I open the hood, the engine and battery and everywhere were covered by leaves. The most disgusting thing is there are many ants inside the car. I killed more than one hundred but still a lot crawling. So disgusting. Apparently my car was just like an abandoned car in this center. Also they charged you bloodily.

Sep 07, 2024

The facility does decent body work but they’re very sloppy. My car was brand new and they managed to make the interior look way worse due to them messily blowing compound on the door and frames. They also overlooked completing work that my insurance adjuster outlined on the original inspection. After addressing, they did fix the problems, however, it was stressful dealing with auto-nation.

Aug 07, 2024

Vey nice job! TY

Jun 07, 2024

Doug was my point man and they made my car look brand new.

Jun 07, 2024

I stopped in requesting a quote. The guy I spoke with said he would email it to me next week. I filled out the form but never got the quote. I placed a followup call that next week and spoke to the lady up front. I told her that I had stopped by, was supposed to receive a quote but didn't and would still like that quote. (They did have the form that I filled out.) It is now 6 days later and I haven't heard anything. I wasted a good week waiting. Ohh well, I'm off to another body shop for a quote. These guys may be great at bodywork and such but my interaction with them was not good.

Mar 07, 2024

Great experience at AutoNation for repair to my Toyota Corolla. They coordinated everything with my insurance company and car rental. Repairs were great and completed on time.

Feb 07, 2024

Alll employees at Autonation were kind, considerate, & attentive.

Feb 07, 2024

Amazing customer service! Joe did an excellent job!

Feb 07, 2024

Bought a car a few months ago, was given to me dirty so asked them to detail it again, still dirty, wondered why my new car smelled like dog, then when moving the back seats saw this…. Absolutely covered in dog hair, awful detailers! Disgusting

Feb 07, 2024

Charlie and the Mercedes Team for AN was fabulous! They did the work well and quickly. We appreciated it!

Feb 07, 2024

Excellent experience from front to finish.

Feb 07, 2024

Excellent service. Staff friendly & helpful.

Feb 07, 2024

Excellent work! They also rented a car for me while they procured parts. Good honest guys. Chris really took care of me and I appreciate it.

Feb 07, 2024

Great body work and painting. They kept me informed as to the progress on the vehicle. Everyone was personable and professional.

Feb 07, 2024

Great experience

Feb 07, 2024

Great service and excellent work!

Feb 07, 2024

Matt Holecek had great customer service! He got my car right in and finished and dealt with the other car insurer! My car was finished in a timely manner, he always answered my calls and followed through! I highly recommend!

Feb 07, 2024

My AutoNation Collision Center Sarasota experience set the gold standard for such services. Absolutely amazing! My automobile was returned to me in brand new/showroom quality condition. It is as if the damages to my auto never happened. There was outstanding communication throughout the process. They also handled everything seamlessly with the auto insurer. In sum, "concierge quality" performance!

Feb 07, 2024

Nobody's ever happy about needing to get their car repaired. But we had a great experience at AutoNation Collision. We were directed to go there from the local Mercedes dealer they did a fantastic job kept us informed I got our car back looking better than ever. So while I hope I don't have to do business with them again, if I do ever need that kind of work I will go there and trust them with my vehicle

Feb 07, 2024

So far they have exceeded my expectations. They fixed all the damage my truck sustained from the hurricane. They took about as long as they told me they would, and submitted all of the necessary supplements to make sure I didn’t have to come out of pocket for anything. The insurance company did not catch initially.

Feb 07, 2024

The staff were courteous, answered my questions without hesitation and performed the body damage repair to my car to a “as new” standard. I felt they were committed to providing a 5 star experience.

Feb 07, 2024

They were extremely professional and helpful. Matt went above and beyond to help me in every way possible! I highly recommend them to anyone looking for good auto repair!

Feb 07, 2024

Very wonderful and helpful, put my car back together beautifully.

Feb 07, 2024

Worst place ever, don't take your car there. I had a 2022 GLE 450 amg package got rear ended done a very bad job gaps where horrible like I got this car off rebuilt auction. My window would open up by them self and they where joking around telling me that I have ghost in there. Staff is very un professional, takes couple of days just to return a call. Stay away, they are not Mercedes-Benz. Had to get a new car because I was so frustrated how the fixed my SUV

Feb 07, 2024

Fortunately the damage to my vehicle was not major, but was complex in nature. I sprung my drivers side door, which put a crease in the fender. The repairs made at AutoNation Collision Center Sarasota are outstanding, painting of the parts and the blending into existing is not noticeable. From the estimate, to the timely scheduling of work, the on time scheduled delivery of the repaired vehicle, AutoNation Collision Center Sarasota. Delivers.

Feb 07, 2024

I had an amazing experience here getting my car fixed after an accident. Matt was amazing at keeping me up to date and my car has been running great. I have already referred my mom to get her body work done at this location

Feb 07, 2024

It's work no problem wiser service and trust Job we'll done very satisfied care all and all thank you quik respons will pass on good work to other. Thank you mat.

Feb 07, 2024

The estimate was accurate, the car was completed in half the two week estimate and the repair was flawless.

Feb 07, 2024

The staff, especially Matt the service advisor went above & beyond to get my car ready. I received calls with updates which made this process of getting my car repaired easy. It was a fantastic experience, thank you 😊

Feb 07, 2024

Very courteous and helpful. Chris was so accommodating and they did a wonderful job.