Automotive Experts

Feb 05, 2025

Great service. I would highly recommend them.

Jan 31, 2025

Great friendly service at fair prices,

Jan 07, 2025

Always nice, professional and straightforward.

Jan 07, 2025

Automotive experts is just that!! Experts!! I've had nothing but good experiences with them for the last couple of years. Highly recommended.

Jan 07, 2025

I brought my vehicle in because my air conditioner was not working. Another shop tried to diagnose my vehicle.And want to replace everything under the sun because they weren't sure what was wrong. I took my vehicle here and they were able to quickly and accurately diagnose what was wrong with my vehicle and get me back running in about a day (for about 1/2 the price) .This was my first time here but I will definitely be coming back for any future repairs.

Jan 07, 2025

I like how the help me and anther person was there befor me she was saying the samething that there sow helpfull and say thank you for your help that you done to eveyone ❤️

Jan 07, 2025

Totally recommend the front desk is always good.

Dec 07, 2024

Amazing experience and great customer service couldn’t be happier!

Dec 07, 2024

Been using them for about two years now and they always impress even if they make a human error they will never try to pass it off, yes they might quote a little bit higher than most but the pure fact that they are willing to be so transparent it’s worth the money

Dec 07, 2024

Good guys, quality service. These guys are fair, efficient and honest. That last part is huge. My previous shop was a constant con game. If you are having the same feeling where you take your car, go here!

Nov 07, 2024

I switched over to this company because they have reasonable pricing compared to others. Technicians know what they are doing . Good and honest shop.

Nov 07, 2024

They got my car fixed within an hour and they did an excellent job!

Oct 07, 2024

I have found my new mechanics mecca!

Oct 07, 2024

I love this shop! The place is clean, the people are nice, and I feel like they really care and really listen. They even went above and beyond by sending pictures of a few things that they found that needed repairs. They really built trust with me quickly. A few years ago we had to move to Washington due being relocated due to work. I've had my SUV for 22 years, it's in good condition and runs well. On this model the vacuum hose can get knocked out of place easily which can cause air to blow on my feet constantly which drives me nuts. Usually I have had to take more time off work to go in and get this fixed because they did not listen to me when I explained about the hose during the initial drop off, but THEY listened and I got it back without any problems at all. I'm really happy that I found such a great place because even though my SUV is pretty old at this point, I really love it and want to keep it running as long as possible. I'm excited about getting all the new tech perks that come with a new vehicle, but this is my first vehicle that I bought for me, and I still love it and am not ready to let go just yet, and with this place, I know we're in good hands.

Oct 07, 2024

I've been extremely happy with this shop. Very trustworthy with all my vehicles.

Oct 07, 2024

Once again automotive expert, got our work truck in and out same day

Oct 07, 2024

Ryan is always so informative and welcoming. Weather I’m in a panic or just coming in for a routine service the customer service and workmanship is 100% I highly recommend for all your automotive needs that you visit Automotive Experts in Kent

Oct 07, 2024

Very knowledgeable staff. Very helpful and pleasant/professional on the phones also. I am so happy to have found this shop. I appreciate your care and kindness today. I WILL be back for any future repairs on my vehicle. Thank you!

Jun 07, 2024

We’ve been taking all our cars to Automotive Experts for a couple of years now and couldn’t be happier. They offer exceptional service, are trustworthy, and are reasonably priced. The staff is friendly and professional and always provide honest advice without hidden fees. It’s clear they genuinely care about their customers and their vehicles. If you’re looking for a reliable automotive shop, Automotive Experts is a great choice!

May 07, 2024

I suddenly realized my AC was not working in my truck right before a vacation with my family and they got me in right away and took care of it! Very fast, very knowledgeable and very honest! I would recommend them to anyone!

Mar 07, 2024

Friendly and honest

Feb 07, 2024

Did my oil change, and they were very quick. Recommended a few maintenance areas that I need to get done, which was great. I'm definitely going back there soon.

Feb 07, 2024

Fast, Honest, Affordable

Feb 07, 2024

Great technicians and service

Feb 07, 2024

I don’t usually leave reviews- but I cannot express how grateful I am to have found this place. Being a female in my mid twenties and not knowing a whole lot about cars I actually had my brother call around because other places I’ve gone to in the past are a little rude and judgmental- my brother told me this was the place because they made an outstanding impression over the phone. I came in and I knew right away he was right- I spoke with Chris and he was EXCELLENT at explaining things to me and was SO personable and helpful. I had quite a few issues with my car and they took care of them and gave me guidance as to what I’d need to watch out for in the future.

Feb 07, 2024

I recently had my door lock repaired with a new actuator. I noticed that my door rattled after the repair. I took it back and asked them to fix it. They said they had. I got home and tested the door. It still rattled. So I went in and fixed the problem myself. They had left off two important bolts that hold the actuator to the door frame. I’m very disappointed because their work had been good before that. Can I trust them now?

Feb 07, 2024

I would like to start by saying that automotive experts truly treated me in my vehicle like family everything that I asked to be fixed was done properly in at a timely fashion I have been driving my car for a week now and it feels better and better every day thank you guys so much.

Feb 07, 2024

They are always able to handle anything we give them. From our German cars to the domestic cars small to larger problems they always take wonderful care of our vehicles and are honest fair and reliable. I would recommend to anyone.

Feb 07, 2024

We had the most frustrating experience working with the guys here. The person we talked to is super rude and utterly unhelpful. First they did a simple check on our engine for the engine oil leaking issue. But without fixing anything, they charged us 160 bucks. When I decided that we are not fixing our car here. The guy simple says that the best way to get rid of our car is to donate it in the current condition since no dealer is going to want it. Save yourself some money and energy and go to any other places. The unprofessionalism is utterly stunning...

Feb 07, 2023

Great regular mechanic

Feb 07, 2023

Great staff, they are honest and transparent.

Feb 07, 2023

I dropped off my 2019 CX-9 using the night drop (wicked helpful, and a very thorough form!), wrote down what I thought was needed to be done: 60K service, spark plugs, brakes, transmission, front and rear differentials, with an addition to find and fix what was needed. Was provided a very reasonable quote for what I asked for above, plus the addition of needing a new battery (original to the car) and picked my car up and it runs like new. I’ve only good things to say about this shop, as this is the second vehicle I have had serviced here. Top notch service, priced right, and done right.

Feb 07, 2023

The gentleman, Chris, gave me advice on what part I needed for my window switch in the spare time he had while he was helping my roommate. Very knowledgeable crew, and very kind.

Feb 07, 2023

If you are looking for the BEST auto repair shop around the Kent/Maple Valley/Covington/Auburn areas, please go to Automotive Experts in KENT (please note - this is not the same company as the Automotive Experts located in Maple Valley, which is terrible). We brought our son’s truck into Automotive Experts for an electrical issue that was misdiagnosed multiple times by another shop. The owner, Nick Tubbs, his mechanics and Service Manager, Chris, are very experienced and thorough. Not to mention HONEST & really nice guys! My husband and I are thrilled to have found a shop that cares about its customers. We will be back for any future auto repair needs, thank you so much!