Autohouse of Switzerland

Jan 07, 2025

Amazing people, could not be happier.  One of their technicians, Abd, is a great man.  Let me paint a picture. My wife and I are in Houston for the weekend from Dallas driving my AMG E63s.  We get to town, 4pm on a Friday (the 13th maybe I should have figured it was a bad omen).  We park at Specs to get provisions for the weekend, come out and start the car, and it will not shift into drive or reverse.  I called and talked with them, no way could I get it there before they close at 6p.  I was told I could drop it in the lot and put my key key fob in the key drop and they would look at it in the morning.  Bear in mind, we are in town for the ballet, and have to be home Sunday for our son, the work week, etc. They open at 830 Saturday, I planned on getting there to speak with the team fill them in on the issue, and plead to have it repaired because staying past Sunday was not an option.   I come around the corner in my rental at 832 and see Abd already in the vehicle with his scanner to see what is going on.  We spoke for a few minutes and I got checked in, and left him to work.  Abd  called about 45 minutes later to let me know the issue, a steering column sensor, but wasn't having luck finding the part, but would continue to look a couple other places and would call me back in an hour.  An hour later Abd called me back, no luck on the part, they were 2 business days out at best. But, Abd said he was able to reflash the module to clear the error that was keeping it from shifting and the car was drivable, but not likely a long term solution, however it should be good enough to make it home if we don't make a bunch of stops.  This was Saturday, and we weren't leaving until Sunday, and not wanting to risk driving it and valet at the hotel, potentially risking the error tripping again, causing me to tow it again, they let me keep the car in their lot overnight so I could grab it on my way out of town Sunday morning.  And if by some chance it errored again I would at least have the car in their lot, and would just need to make other arrangements to get home and return to get the car once the repair was done. Thankfully I was able to get it in drive, made it home to Dallas, and will continue the repair at my local Euro shop.  I wish I could have had the repair completed at Autohouse of Switzerland because they certainly earned the business, but timing and parts didn't work out.  They did me a great service allowing a stressful situation not derail our weekend, and got us home safe. Abd, thank you so much, you are a great man.

Jan 07, 2025

Did all services with them, always happy

Oct 07, 2024

Big thanks to Abd and Allen at Autohouse of Switzerland! They took great care of me with fast, friendly service. I was in and out quickly and left with complete confidence that I chose the right place. Highly recommend their team!

Oct 07, 2024

I've been going to Autohouse of Switzerland for over 15 years now. While the original owner, Jurgen is not there any longer, the service they provide is still reliable and competitively priced. The original service advisor Allan is till there, which helps the continuity of the trusted auto care they always provided. Special shoutout to the friendly mechanic, who worked on my and my husband's cars in the past, but whose name I unfortunately don't know - he fixed my jammed trunk partition this morning in no time and no charge (and Greenway Mercedes wanted to charge me $270 and take couple of days for this)! I recommend them to all my friends with European cars!

Jun 07, 2024

Had a great experience getting my 2005 E4 six starter replaced along with a few other items. Fair price, good communication and will definitely be coming again.

Jun 07, 2024

These guys get it done. Allen is my favorite as he's been there for years so it keeps the same feel as before even though things have really changed under new ownership. Mechanic was rude to me so I'm not sure about returning a 3rd time

May 07, 2024

Great service, fair price. Convenient to downtown and affordable for European cars.

Apr 07, 2024

Have been taking my car here for several years. They are reliable, fast, and honest, also very knowledgeable about foreign vehicles. I can not say enough good things about them. Also, Allen always keeps you updated on your vehicle.

Feb 07, 2024

Above and beyond in service! Great staff! Able to get my car in and out! I know some may have longer repair times but take into consideration having to get parts for repairs. But when they get them on top of their game!

Feb 07, 2024

Allen was great, knowledgeable and honest. Car works great will be back! Kelly Lopez

Feb 07, 2024

Analyzed problems and made necessary repairs. Honest, meet promises and commitments. I will return. I trust them.

Feb 07, 2024

As soon as done with brakes Next morning engine light came on went to dealership and they said it’s unusual and couldn’t find any discrete causes! I hope it was not turned on by earlier work anyways will not recommend going again Poor service lack of interest, will not go again

Feb 07, 2024

Autohouse, is up front and honest. Explain in detail all repairs, and patiently answers all questions. I'm a satisfied customer and definitely recommend Autohous for your car repairs.

Feb 07, 2024

Awesome job. Thanks guys

Feb 07, 2024

Fast friendly service. Knowledgeable staff. Recommend.

Feb 07, 2024

Friendly, efficient and fair. No messing around. What's more to ask of an auto repair shop. Good job guys, thanks Alan.

Feb 07, 2024

Good service Fare prices and honest. pleasant people to deal with. recommend them highly

Feb 07, 2024

Great customer service and reasonable pricing.

Feb 07, 2024

Great job repairing my car.

Feb 07, 2024

Great job, I really appreciate it

Feb 07, 2024

Great service from the team at Autohouse - Service B performed on my AMG as well as rear shock replacement. I highly recommend

Feb 07, 2024

I have a older Mercedes 1985 500 SEL and there are not a lot of places other than dealership that I would take my car to but I will always trust Auto House of Switzerland to get the right parts and to do a complete job

Feb 07, 2024

I was offered a $5000 repair with no warranty with no warranty which indicates that the vehicle would still have problems so I paid $709 for Service Advisor Allan to tell me the car is not worth fixing. That’s not Allan’s fault. After putting $16,000 into the , being told “It’s not worth it, now give me another 700 dollars to tell you that” was sickening. I trashed the car the next day. It truly was my worst car experience ever

Feb 07, 2024

I've been a mechanic for 40+ years and I go to these guys when I'm stumped with my volvos. They are very honest, fair and trustworthy in my opinion. They treat me the same as their Bentley owners. I can't say enough good things about them.

Feb 07, 2024

Nice repair shop! Good customer service!

Feb 07, 2024

Professional and quick work!

Feb 07, 2024

So happy to have found this place. They are organized and honest.

Feb 07, 2024

The most honest auto repair shop in Houston by far! My friend sent me here and that is exactly what she said: “if you want an honest car repair spot, this is the one” and she wasn’t lying. If I could give this place 100 stars, I would. Its always so intimidating as a woman to take your car to any auto repair shop but not this place. The owner is an incredibly honest man and I’ll be forever grateful to him! Please, don’t hesitate to bring your car here.

Feb 07, 2024

The team at Autohouse know BMW’s well. After 2 years and significant repair and maintenance work on my 2012 328i, I have found them to be knowledgeable and transparent at all times. I know enough about cars to ask alot of questions- and they are alway willing to provide more details. They seem to like what they do!! Highly recommended!

Feb 07, 2024

These guys are pretty good. They gave me recommendations on repairs I can do myself and did decent work themselves!

Feb 07, 2024

They were very kind and helpful. I would definitely use them again.

Feb 07, 2024

They've made repairs on my BMW! I HAVE confidence in Autohouse of Switzerland repairing any vehicle of mine. Also recommended the business to friends.

Feb 07, 2024

Very good service. Thanks