Auto Clinic 360

Feb 03, 2025

I got work done a 1.5 week ago and was recommended by a colleague to come here and got brake pads put on feeling my issue would get addressed yet yesterday out of nowhere on the highway my car didn't accelerate despite being in drive mode and I had to wait 7 hours for tow truck to get my car towed back to the shop. Seriously, I hope the issue fixed and rectified best with what I promised after time i gave. I don't understand how I called twice while business open and no answer till 4th ring and no voicemail? I as others deserve to be taken care of with my hard earned money given with time as trust crucial.

Sep 06, 2024

I've used this shop a few times and they always do a great job. But the last time I took my truck here for an emissions test failure, they told me that it needed an oxygen sensor, and I let them replace it. I took my truck for an emission retest, and it failed. I'm not going back to this shop again.

Sep 06, 2024

RUBY IS AMAZING! I am always shocked at home much less he is from AAA or dealers. Also, he will suggest that you DO NOT spend money on things recommended but not needed... his pricing is 15% or more less when it comes to breaks... love this place

Aug 06, 2024

Honest,, knowledgeable, helpful and not trying to upsell stuff I didn't need, which is so appreciated. Would definitely easily recommend. Helpful direction tip when visiting the Autoclinic 360 the sign that says Autoclinic 360 is lower than you can see from the street, but it's the only car repair there so trust your gps and turn. :)

Jul 06, 2024

Avi & the crew do excellent service. I brought my car, and they gave me very positive feedback in regards to my car. Avi helped install an off market device for my Tesla. Highly recommend going since they are honest and fair.

Jul 06, 2024

The only good thing that came out of my warranty company was referring me to this shop. The warranty company likes them because they have reasonable rates. I like them because they care. Regardless of how busy they are, when I walk in, we talk about my car’s issue and someone looks at it pretty quickly. They guys here know what they’re doing and can grasp quickly what the issue may be. And then there’s the communication, they communicate. I made the mistake early on of taking my car to the dealership, if only I had known about this place, I would have saved a lot of wasted time. Highly recommend!

Jun 06, 2024

Excellent work , they doing great job

Feb 06, 2024

Avi had my Lincoln for about 9+ months working on it. I spent OVER 8 THOUSAND DOLLARS to get my car fixed. The car is still not working a year later. I have not put 1000 miles on it since this company worked on my vehicle. They were supposed to install a new engine and after the installment many more problems starting occurring. The communication is horrible. Wouldn’t recommend coming here if it was the last auto shop open. Once he got paid she pretty much didn’t care about my car. He left it in the parking lot sitting for weeks before working on it. Said he had a business to run so he had to work on over cars EVEN THOUGH I SAID OVER 8k to get my car fixed and it still haven’t been to this day. I regret every day of taking my car to this company.

Feb 06, 2024

Excellent service, professionalism, and honesty.

Feb 06, 2024

For years we have relied on Ruby and the team for our cars. This is hands-down the most reliable, trust-worthy, honest, and reasonable mechanic we have ever known. Always trying to save us money and give honest feedback about what's going on and what is worth fixing. Stopped by this morning while in a rush for a small repair on the underside of the car and Ruby's team quickly and graciously fixed it up. No waiting, no payment, just a kind favor. And this has happened many times! Wish I could give more than 5 stars.

Feb 06, 2024

Great guys! Although I couldn’t give them my business (because I chose to sell my car instead) they were honest and helpful and gave me a really good assessment of my car! Highly recommended!

Feb 06, 2024

Great service, great people

Feb 06, 2024

HORRIBLE. I put my car in the shop here on a Thursday and they literally held it a week without telling me they were closed weekends. Then when Monday comes they take their time working on thing and I constantly call the owner because they werent giving me an update on things. Then he start ignoring my calls until I physically had to catch an Uber from my home about 30 mins away to get things moving. They also stated I needed some new shocks and told me they ordered them so I waited thinking they knew what they were doing then come to find out they were the wrong size. SMH, the mechanics were good but the owner is BAD Business. He tried to tell me to stop talking when I confronted him about how long they were taking. What TYPE OF BUSINESS does that to paying customers. His attitude was so horrible, I believe hehad an attitude because I was African American and he was Jewish. He tried to talk to me as if I didnt know anything. Do NOT support this establishment and their bad customer service....your car will be sitting for DAYS.

Feb 06, 2024

Honestly, is 0 stars losing your life or the life of a child? I came in for an oil change before a family road trip and asked them to check out anything standing out. So they did the air filters and they changed the brakes on all 4 tires. Remember when you were 16 and your parents taught you how to change a tire? I just couldn't believe that after driving for 3.5 hours, feeling the car get rocky, I pulled over to find 2 Lugnuts left on my front tire! And those 2 could slip off any second!! As for the lugnuts on the other 3 wheels, I could make 1 full turn with my tire iron. Which, means they didn't drive it after changing, and then re-tighten. ( A lesson my father taught me). So, I'm' upset. I call and Ruby is apologetic and asks me to email Avi. I don't. not my job to inform him. Ruby says to come in when I come back in town. When I do, I speak with Avi. While I write this, I get re-triggered by his responses. I was traveling for 3.5 hours to Savanah with my wife, and 2 toddlers. There was almost a disaster. I got no ownership, no apology, not even empathy. He asked me where I was parking my car. This would insinuate that in the span of 2 days, a very sly individual snuck into my garage, loosened 3 tires and almost got away with 1 tire. I did tell him that Ruby asked the same question and that they are both pretty ridiculous for the accusation. When giving him a summary of how it is really feasible for it to be his company, he responds. "I am not arguing with you" and "It's just not that complicated". Well, it does seem to be a response. Not an ethical or educated response. So I inquired, "Aren't you interested in providing any ownership?", "Like what"... I read him the riot act. The whole thing. explained that he could double-check with the mechanics at the end of a tire change and meet with them to discuss the ramifications of my children being harmed or losing their lives. Let alone being sued for breach of contract or damage. Oh, and my transmission has never been the same!

Feb 06, 2024

Horrible horrible experience! Repairs were under warranty and it took them 10 days to complete. My battery turned up bad per Avi AND my air conditioner no longer works. There were no battery issues and my air worked before my car came to Auto Clinic. I feel they are unethical!

Feb 06, 2024

I got my oil change and tire rotation done from here 2 weeks ago. My car had no signs of engine or any other issue, its been running perfectly fine for past 2 years since I bought it. This is the first time it broke down on me. Ever since I got the regular maintenance service done from them my car has not been the same. It was making weird sounds when I drive it on the highway (over 55 miles/hr), I’m sure they messed up something else on purpose so I could return back for service and they could make some $$. It broke down on me in the middle of the road twice since I got it serviced. Gave me such a hard time. Never coming back here!

Feb 06, 2024

I have been coming here for nearly 10 years. The first time I went to see Ruby, he was honest about the repairs and even sent me to the dealership the part was still under warranty. He didn’t charge me for the diagnostic and he talked to me like an adult and didn’t take advantage of my lack of knowledge about cars. In fact, they do the opposite here. They inform you about your options, let you know up front the cost and work quickly!

Feb 06, 2024

I went to this autobody shop for an oil change and some repairs, and I felt like the workers truly cared about helping me and giving me a great deal. I was offered extra advice at no cost and I am so appreciative of their help. This is a great business, and I highly recommend going there for all of your car troubles!

Feb 06, 2024

Professional and fair.

Feb 06, 2024

This is my go-to mechanic. Roey and Avi are always accommodating and always honest. They have told me on several occasions that I don’t need services that other mechanics have tried to sell me. They ask good questions to get to the root of problems, and they help me understand the how and why of what is going on with my car. On top of their excellent service, their prices are great. I couldn’t recommend them more.

Feb 06, 2024

Used to come to this location when it was Auto Air Plus. Have been back twice since then, both repairs were expensive and seemingly marked up with the “we had to remove this and that to get the repair done” felt dishonest, and I had to get the work re-addressed at a later date

Feb 06, 2023

Best service ever!!

Feb 06, 2023

Definitely would recommend auto clinic 360 service.

Feb 06, 2023

If you want your car to be stuck at the shop choose this one. It been 6 months they haven’t finish my car. Poor communication of the manager they are not organized either

Feb 06, 2023

This is going to be our new shop for sure! I called at least 6 other shops in the area that were trying to charge me an unreasonable amount for the repair I needed, and do more than what was needed. They took the time to explain to me what my options were, they were priced fairly, and overall just great service!I definitely recommend and will be using their services again!

Feb 06, 2023

This place is the best. The service is excellent, they are great at communicating, and delivering as promised. Friends that I’ve recommended them to have been equally pleased with their professionalism.

Feb 06, 2023

This shop is very good fix cars, and I only find this shop is more honest than others

Feb 06, 2022

Always the best. Excellent service. Excellent quality. Excellent prices. Highly trustworthy. You can't go wrong with these guys.

Feb 06, 2022

I have been here multiple times & every time it’s the best experience I’ve had at a mechanic! Very honest about what is or isn’t an issue, incredibly fast turnaround time, and the best prices around.

Feb 06, 2022

Very unprofessional..never answered phone and when did total lies..3 months for fuel pump and brake booster .and was told out of the blue they couldn't fix the problem and to come pick it up never again would i consider them..💯🎯