Atlantic Tire & Service
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Review highlights
"ATS was great. Easy to make an appointment and they were able to get me in quickly. Did what they said in the time they indicated. Very happy with service."
"I will be a repeat customer for all my automotive services."
"The staff is super friendly and courteous and their pricing is very competitive."
Overview
Categories
Tire shop, Auto air conditioning service, Auto electrical service
Phone number
Call: (919) 234-0738Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
7:30 AM - 4:00 PM
Description
Atlantic Tire & Service is your one-stop tire and auto repair provider. You will find a team that specializes in providing an exceptional customer experience and going the extra mile to ensure you and your vehicle are completely cared for. Simply put, we take deep pride in what we do. Whether it's installing new tires, changing oil, repairing brakes, or performing another maintenance or repair service, your vehicle is in excellent hands from start to finish!
Reviews (38)
Feb 04, 2025
Friendly environment and very honest working people. Would recommend this location to anyone.
Jan 31, 2025
I had a bad experience back in March 2024, so I posted a negative review on Google maps. The district manager, George, reached out to me and gave me two free oil changes for me to give this company a second chance, so I removed my post. I regret that I ever took him up on this offer. I took my car in for the free oil change in August and later that day the fan for the AC started knocking loudly. I called in, and they said that some debris may have fell in the cabin air filter when they were checking to make sure it was good. They walk me through how to clear it out and the fan seemed to be working fine. Now that we are running the fan on a regular basis for the heat, the knocking has continued, and it’s barely blowing any air now. I just called in and spoke to their manager, Joe, and he didn’t even attempt to empathize with me as a customer and became argumentative and said that there’s no way that what happened back in August could have caused my current issue. I don’t believe it’s a coincidence that my fan is still having issues after his team left the debris in my air filter. He said a leaf couldn’t cause this kind of damage, but it was obviously causing it to knock loudly back in August, so I beg to differ. My wife reminded me after the call that it wasn’t a leaf but a piece of plastic. Anyway, I am going to eat the repairs for this on my own dime, because I will never step foot in another Atlantic tire branch again as both their service and maintenance are subpar.
Jan 31, 2025
Very friendly, fast, and knowledgeable
Jan 24, 2025
Atlantic Tire people are courteous, knowledgeable, and kind. I know my car needs will be take care of there.
Jan 24, 2025
I had a really positive and great experience with Atlantic Tire. I was really frustrated and didn’t know what was wrong with my car. I explained the situation and the service advisor listened, took notes and assured me that they would determine the issue. He let me know what I could expect as far as follow up and it happened exactly as he explained. He called me that day, provided me with the diagnosis and their recommendations, followed up with an email with photos of everything. Car was fixed by the following day. Everything was perfect! Someone even reached out to me the following day to check in to ensure that all was well. I appreciated that!!! Will absolutely go back should I have any future needs!
Jan 24, 2025
Very professional. Got my oil changed in less than an hour!
Jan 17, 2025
I recently went to Atlantic Tire in Wakefield. I made an appointment for a state inspection. It was a good experience. The staff was courteous and helpful. My service was done on time and quickly. The facility was warm and very clean. A quiet place while I waited. I would definitely recommend this for anyone with auto service plans. Catherine Maher
Jan 10, 2025
Always good to deal with Atlantic tire Prompt service and friendly staff. Thanks to everyone there for being a trustworthy place to do business with
Jan 07, 2025
Always efficient with both our cars. They're friendly and communicate everything going on with our vehicles.
Jan 07, 2025
Great staff and professional service. I’ve been taking my car for maintenance there since 2023.
Jan 07, 2025
I visited this location recently as a returning customer. I spoke with the manager Mr. Ahmed who advised me a mechanic was not available until the new year. I asked him could he call one of his other locations to accommodate me and he stated I can do that myself. I went down the road to Mr. Tire and the manager Mr. Lord could not believe Atlantic Tire would treat a customer like this. Mr. Lord call around to several shops to assist me. I am awaiting a call from Atlantic Tire Corporate. I will update so see how they will handle this situation. It's been 3 days so far and now one has responded to me. TERRIBLE CUSTOMER SERVICE!!!
Jan 07, 2025
Thanks. I made an appt. for my car. The staff let me know it was my battery that need replacement and gave me the cost and the process. A clean service center, waiting room, and restroom. 45 minutes service and a follow up check up text.
Jan 07, 2025
excellent service. very professional and accurate with their estimate, their time management and customer service. thank you guys very much
Dec 07, 2024
Atlantic, one of the best services. In the area. Very fast and accurate. Unexpensive tires and State Inspection. Absolutely love this place on a False of Neus.
Dec 07, 2024
Fantastic service! Very knowledgeable and friendly!
Dec 07, 2024
Great fast reliable service.
Dec 07, 2024
Great place to get a vehicle inspected. Professional, comfortable waiting area and friendly, helpful staff.
Dec 07, 2024
I scheduled an oil change online. Scheduling was simple and I received a confirmation within five minutes. The email said it would take an hour so I arrived with a magazine hoping to read while I waited. Didn’t happen. Thirty minutes later, the car was ready and waiting at the curb. Friendly staff. I will be back.
Dec 07, 2024
I typically do not write reviews but this was well deserved! After calling around to get quotes for new tires Joe was the ONLY PERSON I spoke to that noticed the tires I was requested were not the correct size for my TYPE of car. I knew immediately this is where I wanted to to take my car for not only tires but service as well. There was very little to no wait time! They also didn't just check and install my new tires! They did a wheel alignment and through inspection! I don't mean your typical inspection. They go in and check for the essentials! They also take pictures to show us! It was nice to know where my car stood on car repairs since I recently purchased it. Now I can plan ahead! CARS NEED CHECK UPS AND MAINTENANCE TOO AND THANKS TO ALANTIC TIRE AND SERVICE I WILL BE RETURNING FOR ADDITION REPAIRS SOON. Did I mention they report to car fax on all the repairs you do! Thanks to all who I interacted with this day I can remember everyone’s names lol
Dec 07, 2024
My brakes were all sorts of messed up but they were able to fix them brand new and did it all in a single day! Couldn't be happier!
Nov 07, 2024
Convenient, clean, nice waiting room, fast, friendly, great experience, nice job.
Nov 07, 2024
Excellent service and professional attitude . They responded expeditiously and accurately with their timing. Highly recommend this company for your service.
Nov 07, 2024
Great service. Very quick
Nov 07, 2024
Had a good experience here. My brakes were replaced, and they did a great job at evaluating the car as well as some other problems that the car had that I am going to need to save .only for and didn't know I had. All of this was backed up with photos and explanations.
Nov 07, 2024
Hello Joe Strike two I brought my Audi S3 to your shop yesterday for a tire puncture. Well according to Andy it can’t be fixed. Andy offered to get me a new tire. He appeared to not understand that the S3 is AWD and you can’t just install o e new tire without affecting traction control stability control between the two difs. Tires installed and rims appeared they could have been scuffed from the mounting. Turns out the installer left glue all over the rim. I had them clean the rind to confirm there was no damage , which there was not. Based on my Mustang oil change experience and this experience, attention to detail in premium cars is out the window. I tried Joe but I’m done. I will not be back and again let all my car clubs know my experience
Nov 07, 2024
I have taken all 3 of our cars to this location of Atlantic Tire and Service. They are always quick, pricing is fair, and they are great at explaining weather a repair is immediately necessary or not. I will continue to have my cars serviced here. They also offer coupons on their website.
Nov 07, 2024
I was able to easily setup and drop off my vehicle for an alignment. Service was speedy and on point. Thanks
Nov 07, 2024
I’ve had my car inspected here each year over last three years. Incredibly efficient, friendly staff, and the facility is nice as well. I will definitely be back for years to come.
Nov 07, 2024
Joe and the rest of the team at Atlantic Tire are absolutely outstanding! They were able to schedule an appointment for me for an oil change the day after contacting them and did a quick yet thorough job. Joe even reached out to me following my appointment to make sure my car was running smoothly. I'll definitely be going back to Atlantic Tire for future services and highly recommend them to anyone looking for similar services in the area!
Nov 07, 2024
Reliable and courteous Service. Did excellent work and knowledgeable. Thanks
Nov 07, 2024
Super helpful and honest! They explain the issues to you and make sure you understand. All very kind, provide multiple options of how to move forward, and do what is best for you and your vehicle. All wonderful people!
Nov 07, 2024
The Wakefield location of Atlantic Tire & Service recently helped me with three different issues involving two family vehicles, an Audi Q5 and a Toyota RAV. I already knew the issue with the Toyota, and they confirmed my diagnosis, sought out the parts they needed at a reasonable cost, and got the job done quickly and for a very reasonable price. The Audi problems were more serious and complicated, but I told them I had an out-of-town trip coming up, and they fixed the problems before then, test-drove the vehicle to make sure the problems were resolved and everything was OK, and even followed up with me very quickly on an unusual loose end. I took my trip without incident, and there haven't been any issues with either vehicle in the several months since then. I've never trusted anyone more when it comes to routine service and unexpected maintenance for my family vehicles.
Nov 07, 2024
The gentleman who helped me was kind and took time to make sure that I understood everything. I would advise anyone call Joe and get everything you need in a speedy time.I left feeling completely satisfied and safe in my choices . Thank you Joe !
Nov 07, 2024
Very efficient! Awesome customer service! Would recommend to family and friends!
Nov 07, 2024
When I called in Joe at 4:30pm, he helped identify what I needed and provided quick service to get me scheduled for my tire replacement the next morning.
Oct 07, 2024
Excellent service Very professional
Oct 07, 2024
I’ve been a customer at Atlantic Tire & Service ever since this facility opened and I’ve always received prompt, courteous, and friendly service. Highly recommended…!
Oct 07, 2024
My car was making a noise and Atlantic Tire in Wakefield was able to find out I needed 2 wheel bearings for each side of my front. I no longer have issues. While it was not what I was wanting at 69,000 miles, I no longer need to worry as I am driving my car.