Anderson Mazda Service

Oct 06, 2024

Kyle is always very helpful and kind. I appreciate honesty and not always trying to upsell, never feels slimy or dishonest. My only complaint is the very first time I had a service here, a cap was left off so oil burned out after an hour long drive out of town and I had to bring it back in. They were apologetic and fixed everything. Everyone makes mistakes and how we address them is what matters. Thanks for being trustworthy with my vehicle. I also bought from Mazda Anderson and had a stellar experience so all around good stuff here!

Feb 06, 2024

Great service from the staff, and the new facility looks nice

Feb 06, 2023

Buddy and Jeff hooked it up with a sweet ride! Excellent service, excellent experience! Thanks again!

Feb 06, 2023

Dustin, you saved our family after Christmas get together. Thank you so much for squeezing us in Tuesday morning and finding the wine destroyed liftgate electronics. We really appreciate your squeezing us in and getting us back on the road to be able to be with our family.

Feb 06, 2023

Great experience at Anderson Mazda. Gerson was very helpful and professional. They reached out to another dealership to get the interior I was looking for and gave me a awesome deal on my trade in. Great dealership with great cars.

Feb 06, 2022

Great

Feb 06, 2022

I just leased a new Mazda from Anderson and couldn’t be happier with my experience! Travis was extremely helpful from ensuring I was educated on the process to helping me get a great value on my trade in. Thanks for all the help, I’m thrilled with my new car!

Feb 06, 2022

Just bought my 2021 red Edge Platinum yesterday! Never thought I’d ever drive a Ford but I love my new Edge! Had a great experience going thru the purchase process with Isaiah — he’s the best! He had all the answers for me along with lots of laughs! Great car! Thanks!

Feb 06, 2022

There were 2 minor items of work that were not up to my expectation, and were corrected quickly without hesitation.

Feb 06, 2022

Try an get your vehicle in for a oil change and tire rotation is almost impossible, the website says they open at 7:30, arrived at 7:05 to be early, to find out they opened at 7, and already had a 2 hour wait, called South location and they also had a 2 hour wait, only being open for 10 minutes, and you can't make an appointment. I purchased a coupon book at time of purchasing the vehicle, for over 400.00 and it is almost impossible to use, not happy!!!!!! Since this review Anderson Mazda contacted me and went beyond to make things right, I appreciate the concern and wanting to please the customer, thank you

Feb 06, 2022

Went in and leased a new Mazda 6. Our first time leasing. I was in a hella time crunch, so I got pre approved the day before, and test drove, signed, and drove away in about an hour and a half. Gerson was with me every step of the way. Dude was professional at all times, even when dealing with my "off" personality. These guys earned my business for the future, for sure.

Feb 06, 2022

took my car in once to the south location. came back lit up like a Xmas tree. they were adjusting and detuning my car. service maniger is a punk. take your Mazda to omaha! you will regret it if not. oh and they will do a recall even thou you have told them not to that another shop already had it scheduled and ordered parts.. crooked lift gate shocks and non safety recalls so they get paid not the shop you chose to have the repairs done at.. again avoid mazda of Lincoln!

Feb 06, 2022

All went very quick they took over my lease on my car and matched Kelly blue book. Went smooth!!

Feb 06, 2022

Bought a used Mazda today and Logan was my salesman. I went here because he also sold my mother a car and her experience was wonderful so I wanted to see for myself. It was the best car buying experience to date, Logan was very friendly and didn't come off as the typical force-things-down-your-throat-style salesman that I've experienced in the past. I was comfortable, everything was explained well, and he was relatable. Would absolutely recommend this lot and Logan to anyone looking to buy a new or used vehicle.

Feb 06, 2022

Bought my first car from Jared at Anderson Mazda. He was very patient with all my questions, made sure I was comfortable and understood everything, during the entire process. I would recommend coming here, clean building, nice amenities and polite employees.

Feb 06, 2022

I went in to get my a/c + heater diagnosed and they were unable to figure out the issue, instead guessing that I should spend $450+ on an entirely new a/c + heater unit and try testing it again. I was able to look up a video on YouTube and fix the issue myself in under 5 minutes for free. A last minor issue I had was noticing my front hood was jiggling when driving back because it had not been closed completely after an oil change. After discussion with the owner, he offered a refund/store credit for the diagnostic after expressing my discontent with the service. Updated review rating for this.

Feb 06, 2022

This was my first time purchasing a car and Jared was extremely helpful!!! I decided to go with a lease and Jared as well as some of his coworkers were so patient and understanding. They helped guide me in the right direction and educated me on the process! I could not be more pleased with my experience! Thanks again!

Feb 06, 2021

Great team that gets your vehicle in and out quickly and with the job done right. Glad to have a place I can rely on for consistently good service.

Feb 06, 2021

I ordered a part. The next day the part was here and they called me promptly. Picked it up with no hassles. Everything was very pleasant and easy. And as always, the part was correct and fit well. I give this place an A++! 5 star review

Feb 06, 2021

I had my oil changed in my 2108 Explorer and a week later I had to call a tow truck because of a piece of my vehicle was not completely attached to my vehicle anymore (underneath). The piece was dragging on the ground as I was driving, so I pulled over. After the piece was reattached to my vehicle, I spoke to the service advisor at Anderson about the cost of the tow truck and I felt that it needed to be reimbursed to me, as this was not a result of negligence by me, but of Anderson, during my oil change. The service advisor made the decision that I needed to speak to the service manager, Ryan Lavine. I did speak with Ryan and he was very apologetic and professional when talking with me. He acknowledged that Anderson's service department had failed to securely attach the piece of my vehicle and that he needed to make it right. He said that they would reimburse me for the cost of tow service and said a check was in the mail. True customer service! Sometimes everything is not always perfect, but admitting when a mistake is made and then making it right...that's great customer service! Thanks, Ryan and Anderson.