American Tire Depot
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Review highlights
"… I had taken it to 2 other tire shops and they weren’t able to find out what the issue was. They diagnosed and fixed the issue within about an hour and a half. I …"
"The staff finished my service quicker than expected, which was pretty neat."
"Their prices cannot be beat, check the details including the coverage included."
Overview
Categories
Tire shop, Auto air conditioning service, Auto repair shop
Directions
1353 W San Carlos St
San Jose, CA, 95126
Phone number
Call: (408) 998-8887Website
View websiteAppointments
Book appointmentHours
Sunday
9:00 AM - 4:00 PM
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
American Tire Depot in San Jose, California, is your Tire Shop & Auto repair shop for all your auto repair needs. We're located on West San Carlos and Grand Avenue, conveniently located right next to Walgreens. Since 1991, we have been serving our local communities with Car repair and maintenance service, with a designated Wheel store and Mechanic. We offer a wide selection of the best big-brand name tires with our lowest price guarantee. Our service center houses a Brake Shop and Car battery store, handling brake service and replacements, Auto air conditioning service, and Oil change service. We also provide free services like tire rotations, alignment checks, and flat repairs. Call us today at (408) 998-8887.
Services
Reviews (32)
Feb 05, 2025
American Tire Depot gives great customer service and good deals!
Feb 02, 2025
Excellent service in a very timely manner. Thank you so much
Jan 30, 2025
Best place in town!
Jan 30, 2025
Friendly people. Recommended
Jan 30, 2025
Great service all the time. Highly recommend!
Jan 30, 2025
I would have saved so much time and money if I came here first. 3 (Nissan) dealership visits, 2 locations and they couldn’t find a leak. This place found it in minutes. Don’t waste your time like I did. Avoid Capitol and Premier Nissans at all costs.
Jan 23, 2025
UPDATE AT THE END: I recently visited this shop for a tire replacement, and overall, the experience was fine, though there were a few things worth noting. To start, they didn’t get my name right, even though it was written down on the sign up sheet - it’s Joshua, but they called me Joseph verbally and on my papers. It’s not a big deal, but it felt like a small reflection of their attention to detail. Before my visit, I called to confirm the price, and I was quoted $1,100 out the door, which I thought was fair. When I arrived, I was greeted by a friendly staff member, who I’m sure is a good guy just trying to do his job. However, I didn’t appreciate additional charges being added without clear communication. When I noticed my total was $400 higher than expected, I asked what the extra fees were for, but the staff member didn’t provide details—just said he wasn’t sure. Upon reviewing the invoice, I saw charges for an extended warranty, a balance, and an alignment check. These weren’t services I requested or needed, as I regularly maintain my car and just came in for new tires. To make matters more confusing, the post-inspection report stated my alignment and tread were fine. That said, the staff was polite, and the actual tire replacement was quick. My advice to anyone visiting this shop is to double-check your invoice and confirm that only the services you’ve requested are being charged. Update: Brandon about a hour later, and he apologized, and even helped to make things right.
Jan 16, 2025
Friendly service. Good explanation of all issues.
Jan 16, 2025
They missed their promised delivery time , even when I gave them the car 15 mins before my appointment. Then they left me waiting for lunch time 2.5 hrs for wheel change and Alignment with """appointment"""
Jan 09, 2025
I had an excellent customer experience and they were very fast.
Jan 06, 2025
Brandon is amazing. Customer service top notch
Jan 06, 2025
Brandon was awesome, in and out in 20 minutes. Highly recommended
Jan 06, 2025
Brandon was very helpful and excellent customer service. He also saved me a lot of money.
Jan 06, 2025
Great customer service! Quick and efficient at evaluating the brakes on my Land Cruiser.
Jan 06, 2025
Just swung by. Needed to get a wheel alignment per my used car dealer. Also had splash guard bolts come off. They not only advised me against getting the alignment with old tires, they also fixed the splash guards for free. Have visited the place before and their services and affordable and genuine. 👏
Jan 06, 2025
Very polite and timely. Quotes are honest and comparable to other places. Nice lobby and clean restroom.
Jan 06, 2025
When I had to unexpectedly replace a tire, it was ordered and installed in a timely, friendly way.
Jan 06, 2025
Wow! Great customer service from Brandon! From the time we pulled up to the time we left? Less than 20 mins!! Back in the road now with a new tire! Thank you Brandon!
Dec 06, 2024
Alexis Z. And Brandon K were very helpful and courteous. They took good care of my car and explained the whole process the entire time. I went in for emergency tires and they got in it quickly. Thank you Guys! Very knowledgeable too. I found my tire place.
Dec 06, 2024
Courteous and fast. I don’t feel like they are trying to scam you.
Dec 06, 2024
Got me in right way. Extremely professional ! Honest and upfront about the cost from the beginning. Turned out all needed was a tire patch. I have nothing but good things to say about my service provided. If you need any service involving car tires, this is the place to go!!!
Dec 06, 2024
I got my tires done at this place. they will work with you to fix your budget. I highly recommend this business. The pricing is fair, great costumer service. Cole H and Brandon were very nice and helpful also very knowledgeable and resourceful.
Dec 06, 2024
Perfect! Definitely recommend 👌 Just changed the review from 5 stars because of the recent experience. Called, and the shop confirmed availability. We drove by the shop, and they said, "Wait until we check your car." After waiting one hour under rain , I checked with the office to see how long more we have to wait! He said he didn't know we were waiting! Sorry, it's not recommended, and the last visit.
Dec 06, 2024
The service was quick given I didn’t have an appointment. Very pleased. Definitely recommend
Nov 06, 2024
Customer service could be improved,
Nov 06, 2024
Excellent service! All staff are very nice and job is done in a short time!
Nov 06, 2024
I don’t usually do reviews but. I am amazed by how honest and professional this place is!!! The Best and honest service I have had in a while! I really recommend for everyone.
Nov 06, 2024
It is a great customer service always take care of customer
Nov 06, 2024
Love this shop! Brandon was a huge help with figuring out a sensor problem I’ve been having for over a year. I had taken it to 2 other tire shops and they weren’t able to find out what the issue was. They diagnosed and fixed the issue within about an hour and a half. I would highly recommend this place to anyone. Thanks for the help today Brandon!!
Nov 06, 2024
They were great, they found something that the dealers overlooked twice.
Nov 06, 2024
Un execelente servicio tanto en inglés como en español.
Nov 06, 2024
excellent service Ray