Altenau's Automotive Service
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Review highlights
"Great service, not cheap but refreshing to have things done right! Tom knows what is up and pays attention to the details..."
"My husband and I both bring our cars here, and we are customers for life."
"His prices are fair and his staff is great."
Overview
Categories
Auto repair shop, Auto tune up service
Directions
4208 Delhi Rd
Cincinnati, OH, 45238
Phone number
Call: (513) 244-7273Website
View websiteHours
Sunday
Closed
Monday
8:00 AM - 5:00 PM
Tuesday
8:00 AM - 5:00 PM
Wednesday
8:00 AM - 5:00 PM
Thursday
8:00 AM - 5:00 PM
Friday
8:00 AM - 5:00 PM
Saturday
Closed
Reviews (27)
Apr 06, 2024
Honest and fair mechanics. The price was about what you'd expect, not cheap but about what everyone else charges. They treated me well and the communication was very good. Problem was resolved quickly, despite it being a time consuming job.
Mar 06, 2024
Always a good experience.
Mar 06, 2024
Used multiple times good service
Feb 06, 2024
Excellent small business that does great work and charges a fair price! I've used them several times, and will continue to in the future.
Feb 06, 2024
Great people, good service.
Feb 06, 2024
I was having a car crisis and needed some mechanical advice because another car garage was taking advantage of me (young girl with little to no car knowledge. The owner of this garage took the time our of his busy afternoon to look at my car and give me some advice. I think that he could see how upset I was and he was extremely kind to me. For this reason I will start doing business with him the next time I need work done. He is such a kind man. If you see this review--thank you for being a kind person. -Yula Nzioki
Feb 06, 2024
Tom and his crew have always been very honest,professional and Tom will treat you fairly I would recommend him for any auto repair services large or small..
Feb 06, 2023
Excellent service, Tom is always helpful and honest. My husband and I both bring our cars here, and we are customers for life.
Feb 06, 2023
Great work, very good at communicating what they are doing.
Feb 06, 2023
Honest and trustworthy. Excellent mechanics. I go to no one else.
Feb 06, 2023
Horrible and dishonest. He was paid 700 dollars from me and.over 600 from my insurance company, yet never performed the.work. He took money; lied and.said the new part was on; yet.I was.onformed that the new part.was never put on. I saw the mew part.3 days later, which was not on my car. My neighbor looked.under the hood.of the car and stated the part was not new. Not only was I swindled.out.of.700 dollars; I had to take the csr back three.times! I don't know if this.was a race issue, because I was..referred to him by my neighbor. His experience and my experience were polar opposites. If you.are.a particular.race; stay away.from this.place. Oh, one more thing; what he received from me and the insurance company, were totally different amounts. .What happened.to the other money? I give him a zero!!!!!
Feb 06, 2023
I took my car here a while back, just forgot to write a review. I took my car in for an electrical issue. The fuse for the headlight kept blowing and causing my instrument cluster to shut down. The guy working had told me he could look at it for an hr and see if he could find anything and that it would cost like $140 for the hour. The day he said he'd look at it he didn't look at it. Didn't look at it for a couple days later. After he finally looked at it he said he couldn't find anything that was wrong and it could take several hrs to find any kind of issues with the wiring. I brought the car back home and decided to pull the fuse box out and seen where the circuit board was obviously fried. I replaced the circuit board and the car has been working right ever since. Just kinda figured If you were trying to figure out why a fuse was blowing that you would start by looking at the fuse box and the circuit board. I get the feeling he didn't look at anything and just took my money for it.
Feb 06, 2023
Tom the owner was helpful and Informative. My son is at UC and car maintainance is not his focus. We brought the car in for brakes and a look over. We appreciate the concern, we were not upcharged for tires which Tom felt we did not need.
Feb 06, 2022
Trust worthy business for car repairs. Tom couldn't be a nicer guy. Everyone is experts in what they do. We wouldn't take our cars anywhere else.
Feb 06, 2022
Great service, not cheap but refreshing to have things done right! Tom knows what is up and pays attention to the details...
Feb 06, 2022
One of the best auto repair places I’ve been to. Dropped it of the night before and the next day it was ready and running better than ever. The owner was super nice and informant.
Feb 06, 2022
they go the extra mile to take care of their people.
Feb 06, 2021
Honest, fair, friendly, knowledgeable, fast, & reasonably priced!
Feb 06, 2021
I have been going to Altenau's for 18 years, and have no complaints. They are top of the line every time.
Feb 06, 2021
Tom is very polite
Feb 06, 2021
Tom was amazing!!! He's very honest and made you feel comfortable about the service your received
Feb 06, 2021
VERY BUSY & TOM VERY POLITE. HONEST SHOP . IF U LIVE IN DELHI THATS THE REPAIR SHOP TO GO TO
Feb 06, 2021
Very friendly and honest. Did not try and sell me repairs that were not needed. They even offer rides and loaner cars. Awesome place great service. Will and have recommended to family and friends.
Feb 06, 2021
friendly and honest! I would highly recommend!
Feb 06, 2020
Straightforward and honest!
Feb 06, 2020
Tom's customers always come first. He and his crew do top quality work.
Feb 06, 2020
Very nice and honest place