Allstate Auto & Truck Repair Inc.

Feb 06, 2025

My A/C compressor frozen up while traveling from PA to southern FL. These guys got me back on the road in less than 24 hours. Great service and very friendly staff. They turned my major disaster into just a bump in the road, can't say enough good things about them.

Jan 10, 2025

Excellent service very knowledgeable and professional will recommend to everyone KEEP UP THE GOOD WORK!!!!!!

Jan 10, 2025

Great business and just good people!! We all know just how bad it sucks when the vehicle you use to make ur income, kicks the bucket. Allstate was upfront, right out the gate. Mr. Rey called me with the diagnosis and explained my options... I just felt, I made the right choose. Extremely, knowledgeable, good Ole boys. I'd recommend Allstate to everyone!!

Jan 10, 2025

I am so happy to have found Allstate Auto & Truck Repair Inc.! I had a serious issue with my truck shutting off and becoming hard to restart. Two major dealerships in the area had my vehicle for a total of a week and never found the issue, all while charging me for diagnostic tests. A friend referred me to Allstate Auto & Truck Repair, and once I explained my issues to Ray, he was eager to have his technicians look at my truck. Remarkably, the same day they received my truck, they found and corrected the issue at an amazing price. I’ve been driving my truck for weeks now without any issues. This company will have all of my business moving forward! The entire staff was very professional and incredibly helpful throughout the repair process. I highly recommend Allstate Auto & Truck Repair Inc. for all of your vehicle needs.

Jan 10, 2025

OVER $5,000 WASTED, 30 DAYS LOST, AND BUSINESS DISRUPTED FOR UNRESOLVED AC REPAIRS I had a terrible experience with Allstate Auto & Truck Repair, wasting OVER $5,000 and losing 30 DAYS of use of my van while they repeatedly failed to fix the AC system. As a business owner, I rely on my vehicle, and their incompetence caused significant disruptions to my work and financial losses. Over the course of FOUR VISITS IN A MONTH, they inspected the AC system, claimed there were no issues, and charged me again and again for Freon, parts, and labor. Every time, the AC system broke down shortly after leaving their shop. At one point, they admitted additional problems, like a locking AC compressor clutch and leaking lines, but they still refused to take responsibility or offer a lasting solution. Instead, they kept billing me for ineffective repairs. They also mishandled payment, telling me my check wouldn’t work and asking for an alternative payment method. After I followed their instructions, they tried to cash the original check WITHOUT NOTIFYING ME. When I called to discuss the unresolved repairs, they promised to call back and schedule an appointment to “make it right.” THEY NEVER FOLLOWED THROUGH, leaving me without answers or a functioning vehicle. This experience cost me THOUSANDS OF DOLLARS, WEEKS OF DOWNTIME, AND LOST BUSINESS. If you value your time, money, and peace of mind, DO NOT TRUST THIS SHOP WITH YOUR VEHICLE.

Jan 07, 2025

AA&TR is a repair shop like no other. Tommy (the owner) , Rey, Greg and the technicians are passionate about quality work & customer service. Tommy, with decades of experience, is almost always onsite and easily accessible. Rey is also available to solve any issues you may have and keep all aspects running smoothly. Greg ensures you are getting the best possible price for parts and the techs make all the magic happen. I drove my truck to their shop yesterday for repair. They estimated the repair time to be 1 to 2 hours and made the decision to repair it immediately. I challenge you to find expedited service like that anywhere else. The total time for the repair took slightly over an hour and the cost was the best anywhere in town. Thanks to all of you that got me back on the road in the most expedited, low cost manner imaginable. AA&TR is the definition of quality customer care.

Nov 07, 2024

I had the most disappointing experience with customer service. If I could rate it with negative stars due to the poor attitude and lack of assistance, I certainly would. While I acknowledge that the technicians are likely very skilled and knowledgeable about trucks—far more than I am—I do know what good service looks like. It's one thing to experience a delay of 24 hours when a part is damaged during installation or removal, but when that delay stretches to 4 days without any accountability, and the response is simply a dismissive “sorry about your luck,” that’s unacceptable. We lost three days of business, and the gesture of offering half off an oil change feels more like an insult than a solution. It might be time to retire if you no longer prioritize your customers. I strongly advise steering clear of Allstate and would rate them as low as possible.

Sep 07, 2024

Great service. Highly recommend. Helped me out when I was in a bind. I was passing through the area and broke down. They got me in right away and got my truck up and running same day. Thanks.

Aug 07, 2024

I encourage anyone to contact us on any substandard reviews, as there are 2 sides to every story. Unfortunately, we are seeing a lot of cases of new diesel truck owners getting shocked on the high cost of some repairs on diesel trucks, or they get a "deal" on a used vehicle and they bring it to us for repairs and they realize they now own someone else's problem at their expense. We do our very best to provide the best service at a competitive price. Unfortunately, there are just some customers you cannot make happy.

Aug 07, 2024

These people will hike the price on everything

Aug 07, 2024

Very professional. They keep you updated on the repairs

Jun 07, 2024

Excellent staff and quick repairs!!

May 07, 2024

It has always been a pleasure to do business with Rey and Tommy. Genuinely good people who does honest work. They really go above and beyond.

May 07, 2024

They are five star I was in an RV going from Fl to NY, My brakes went out, they was the only shop to fix RV brakes, They were professional and Rey and Bobby did a great job, they even stayed two hours after closing to get me home , They are first class, I will use them if i need repair and highly recommend them

Feb 07, 2024

All I can say is, OUTSTANDING!

Feb 07, 2024

Friendly attentive staff. Whenever I bring my work vehicle in, they usually get the work done the next day. Fast turnaround when you need your work of fleet vehicle done right.

Feb 07, 2024

Great group of people

Feb 07, 2024

I highly recommend these folks for any type of repair on your car, truck, rv or semi! Very knowledgeable staff with honest people heading the team! They kept me informed every step of the way. I wouldn't go anywhere else!! 5 star service!!

Feb 07, 2024

Knowledgeable and great customer service

Feb 07, 2024

Owning an RV is an expensive proposition, but worse than the outlay of money, is the nearly impossible task of finding a quality repair shop. From the first time that I spoke with Rey on through to the completion of the repair, it was stress free and smooth sailing. Anything that could be done to make the experience more enjoyable and accommodating was done. The techs are first rate, knowledgeable and pleasant. The diagnostic process and the fix were all carefully explained to me before going forward. As far as I'm concerned, there isn't anywhere else I'd take my rig in the future.

Feb 07, 2024

Terrible

Feb 07, 2023

Following the rave reviews on Google was a serious error on my part. Complete RIP-OFF. I never write negative reviews but I have to warn folks about this place. After waiting two weeks for my turn, Took my 28 foot Ford Four Winds RV in for repair of issues my truck has= Squeaky belt, oil change,ac blower in cab,etc. I explained these issues to guy that makes appointments. After paying $800 bill and 6 hours later- left this service center with only an oil change and piece of paper documenting the problems I knew I had...NOT one repair made!!! As a woman traveling alone in my hometown... I expected more. I agreed to paying for inspection but was charged 200 additional for EACH specific problem to be observed! They also knocked 2 of my silver lug covers off then told me I must have hit a curb!

Feb 07, 2023

Great service and customer service.. very reliable mechanics on hand and trustworthy

Feb 07, 2023

I will not recommend to anyone

Feb 07, 2023

Ray and his team of technicians are so thorough! I can't say it enough the amount of detail they provide for diagnosis and ability to troubleshoot problems quickly and efficiently! I'll update more after I receive my vehicles back, but for now thank you all for the hard work and dedication to figuring out the problems with my buses!

Feb 07, 2023

These guys are great! My car broke down in front of their shop on a Saturday, and they could not have been more accommodating. Highly recommend!

Feb 07, 2023

This shop has good customer service, does good work and minimizes waiting time.

Feb 07, 2023

Truck repairs done the way they should be done. Brought mine in for A/C work and got a thorough diagnosis and overall visual inspection. The guys at Allstate were upfront about the work and made preventative maintenance suggestions based on age and mileage. Straight shooters and even hustled to get it done by Friday rather than hustling me! Special thanks to Rey and the technician. I didn’t catch his name but the mechanic gave a rundown on the repairs. Top notch customer service and this is now a go-to for my F-250 over Ford.

Feb 07, 2022

Awesome people

Feb 07, 2022

Awesome place.... Tommy & Rey will take care of you .... Only place my RV gets serviced

Feb 07, 2022

Great shop fixes just about everything under the sun. They don't know how to quit, they have a can do attitude about everything that comes in the shop for repairs.

Feb 07, 2022

Just had my gear shifter fixed on my RV. This place is very professional and a friendly , welcoming atmosphere. Rey is great. If you want your vehicle fixed correctly by professionals without breaking the bank then this is the place to go.

Feb 07, 2022

Provides complete understanding of repair work needed and savings. Fast and top-quality workmanship. I highly recommend Allstate Truck and Trailer Repair.

Feb 07, 2022

Ray is a dynamite manager! I brought a car hauler and another day cab to this shop to get them ready to sell. Ray really went above and beyond what any shop would normally do. I had never met him but he treated me like family. His team was timely and got the 2 semi’s and the car hauler trailer all fixed up and road and sale ready. He kept his promises and was extremely fair on the price. He is my “go to” for all my truck and trailer needs going forward. I highly recommend Allstate Truck and Trailer Repair. The value Ray brings to the table just brings it over the top.