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Allen's Quality Auto Care

5

4

3

2

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4.9
(85 reviews)
Review highlights

"Excellent place. Service is quick, issues are explained clearly. My price was reasonable and affordable. Dave is a really nice guy, and all the other mechanics were very …"

"Good prices, great service, and amazing people!"

"The main thing that really upset was a massive price change."


Overview

Categories

Auto repair shop


Hours

Sunday

Closed

Monday

8:00 AM - 6:00 PM

Tuesday

8:00 AM - 6:00 PM

Wednesday

8:00 AM - 6:00 PM

Thursday

8:00 AM - 6:00 PM

Friday

8:00 AM - 6:00 PM

Saturday

8:00 AM - 2:00 PM


Description

Allen's Quality Auto Care is a full-service auto repair shop. We handle oil changes, vehicle maintenance, brakes, tires, belts, hoses, check engine diagnostics, air conditioning, suspensions, and more. We've been in business since the 1940s, and we continue to offer high-quality and excellent customer service for the Greater Cincinnati area. Stop by and see us! We drop off and pick up with a 30-minute drive of our location.


Reviews (32)

Feb 05, 2025

Allen's has been a fantastic find on the west side. Very affordable and top quality work. The past year they've done spark plugs and breaks for me and I couldn't be happier


Jan 23, 2025

Best in the business!!!!! I have been using this shop all my adult life. From the old owner to the new owner. Fantastic quality service every time. Great guys even better mechanics! Always go above and beyond to help me my family and anyone I refer to them out. Just can't say enough how it it is to have a reliable and trustworthy place to take our vehicles to!


Jan 23, 2025

Excellent service, great pricing and work. Worked with me on the price and had me in and out VERY quickly. I will be using then for all automotive needs and would gladly recommend them to anyone else.


Jan 23, 2025

Great service


Jan 16, 2025

Hello Westside Family, I have been using Allen's for both my car repairs since 2019. As a single women, I can confidently say that Allen and his staff are honest and trustworthy. Today customer service is a thing of the past. At Allen's Quality Auto Care they truly care. Allen and his team go above and beyond to make sure you are happy and are eager to correct any concerns you might have with a repair. Additionally, as a single person with very little support the auto pickup/drop-off and/or client pickup/drop-off service speaks volumes to their ability to go that extra mile. Thanks Allen, Jamie, and John! :-)


Jan 06, 2025

I have a fleet and come here for everything. The guys there are friendly and don't beat around the bush. They tell you the problem straight, no fluff and they don't jack the price, very fair.


Jan 06, 2025

I have been taking my car here for years. Jamie always takes care of my issues and stands behind the work. Just had new tires, transmission fluid changed, and they let me use dexron I purchased on my own. Drives like a new car.


Dec 06, 2024

Excellent place. Service is quick, issues are explained clearly. My price was reasonable and affordable. Dave is a really nice guy, and all the other mechanics were very friendly as well.


Dec 06, 2024

Very happy with services.


Nov 06, 2024

Allen’s team ( Jimmy, Dave…) always provides an excellent car service for me and my kids. I really appreciate that.


Oct 06, 2024

Always appreciate the service and care these guys give to our vehicles. 5 stars all the way!!


Oct 06, 2024

I think I finally found an auto mechanic business that I feel confident with that can help me prioritize what needs to be done. I am very satisfied and will continue to to use Allen’s Wuality Auto Care. Plus they are just really nice people.


Oct 06, 2024

My daughter had recently moved to the area and we were caught unaware when her vehicle had some issues. Knowing no one in the area I had to rely on myself to find reputable and honest people. I cannot thank these folks enough for what they did. I am so grateful. The way I found them was only by way of prayer. Thank you again for your professionalism and kindness.


Oct 06, 2024

Took my car to dubbers on the westside because it was leaking oil. Spent 2 grand to get that fixed. Within a few weeks it was still leaking oil. Duebbers told me that it will be another 2-3 grand to get fixed AND I had a crack in my turbo. Wanted a second opinion and took it into Allen’s. Not only did they say, there was no crack in my turbo they only charged me $1,400 for the repairs. Very honest and friendly. Would be back again if needed.


Sep 06, 2024

Fair pricing great service 👍🇺🇸


Aug 06, 2024

Brought my 2006 Corolla in for a brake noise.... They assessed the problem very thoroughly ended up being a minor issue.. it was fixed at a minimal cost.... I was was not charged a ridiculous amount of money for parts and services that were not needed


Aug 06, 2024

We take all our cars& vans there (6) total now. Honest, knowledgeable, friendly then explain everything being done and what it needed. They corrected the work that I had done at the dealership, and had paid almost 5k for. I definitely wish I had found then before all that. I can't recommend them highly enough.


Jul 06, 2024

Good people


May 06, 2024

Staff is friendly, fast, and very helpful!


Apr 06, 2024

Quality work, decent price love these guys.


Feb 06, 2024

I’ve take 3 different cars to Allen’s and they have done a great job at a decent price. We had our turbo fail after they replaced it and once they looked at it covered replacing it again under warranty with no hassle. I’m very satisfied with their work and customer service ethic. I highly recommend them.


Feb 06, 2024

This shop deserves your business!!! Highly recommend.


Feb 06, 2024

Very sad to have to give this a place a bad review. I had my brakes bled by them. Customer service was amazing. Two main problems. I dropped the car off at 8 in the morning and they said they would get it done by 2 or 3. Didn't get it done till well past 4. Bleeding brakes is a simple job especially with the kind of machines these places have so I don't know how that is possible. The main thing that really upset was a massive price change. I was quoted TWICE for 75 dollars. Once on the phone the day before and again when I dropped it off the morning of. Then without any communication whatsoever the price went up to 113 dollars. That is a 50 percent increase in price. They said it was because they thought I was bringing my own brake fluid, which at no point did I ever say. A bottle of dot 3 fluid is 10 bucks max. On the receipt it even says cost of parts was 7 dollars. I was flat out lied to and taken for a ride. I unfortunately cannot recommend this place to anyone due to dishonesty.


Feb 06, 2023

Allen’s Auto has done work for our fleet of trucks for over 2 years now and always does great work for a great price in a timely manner. We will recommend them to everybody for all of their automotive needs!


Feb 06, 2023

Excellent service. Even got to me in a timely manner over the holidays. Friendly and patient staff. I will definitely be using them again 🙂.


Feb 06, 2023

Fast service. Super friendly and knowledgeable staff. And fair pricing. What more can you ask for! Would give 6 stars if I could.


Feb 06, 2023

Good prices, great service, and amazing people!


Feb 06, 2023

Got our pick up truck running for 100 dollars!Great friendly Garage.


Feb 06, 2023

I dropped a 1970 c10 on Allen out of the blue that needed a big overhaul on the motor and brakes. I’m beyond happy with the performance of the new motor. He even followed me home in my car to help me bring it back. Allen stands by his work and does an excellent job going above and beyond. I will be taking it back every year for a tune up.


Feb 06, 2023

These guys know cars, excellent service everytime and at a price that doesn't hurt.


Feb 06, 2023

They do a great job .


Feb 06, 2023

Visiting from out of town and had a major issue with my car's AC that couldn't wait. They were able to get me in same day and resolved the issue extremely quickly. I am eternally grateful and I was able to make it to my destination in time 10/10. Everyone was respectful and kind.