Adam & Son Auto Repair and Service - Austin Bluffs Pkwy

Jan 31, 2025

Although my repair, replacing transmission cooler lines, was done correctly and the staff was very nice and willing to listen to my concerns, I received my car back after the repair with a lot of creaking from the suspension. I requested them to check it out and they said they couldn't find anything wrong and that I would just have to deal with it and there was nothing they could, or would, do about it. They claim to not have touched the steering or suspension when doing my repair but along with the creaking when stopping, hitting a bump or turning the steering wheel at low speeds, my steering wheel is also not on center when driving straight. Will not have this place do anything more than regular maintenance on my car in the future. Very disappointing considering the reviews I read and the fact that I love my car but now, not so much with the noises it makes when driving.

Jan 17, 2025

Don't bother going anywhere else. Great staff, very honest, provided pictures of the work being done and the job was done right the first time. My go-to shop from now on.

Jan 10, 2025

Simply outstanding service every single time we visit. Brian is the best Master Mechanic ever! We would never think of going anywhere else for our vehicle care.

Jan 07, 2025

Adam&Son has always provided excellent service and gone above & beyond to make sure I & my car are taken care of. I am grateful for Joseph's great customer service. Highly recommend!

Jan 07, 2025

Diagnosed front end problems on my Tacoma and replaced/repaired steering rod and CV joints. Truck drives great again with no wired noises

Jan 07, 2025

If you want a place that will tell you the honest truth... this is it. If you are looking for inexpensive - this is NOT it. They are pricier, but the technicians are better and explain everything to you. If you let them, they WILL find and fix your vehicle's problems.

Jan 07, 2025

My experience with Adam and son has been nothing but great. Joseph was my advisor on this particular transaction. They were flexible with payment and was able to get my vehicle finished in a timely manner I look forward to working them again

Jan 07, 2025

Never in my life have I been told that estimates are not given over the phone. So they want to charge me a diagnostic fee, even though I know what is wrong (they told me I would have to take my vehicle in to get an estimate) and then, assuming I would want them to do the work, charge me for the parts and labor. So no, in my opinion, they are not honest... They are trying to get the most money out of you while trying to seem sincere.

Dec 07, 2024

Friendly and clean.

Dec 07, 2024

Joseph was amazing and very friendly! Great service! Fixed car in a reasonable time too!

Dec 07, 2024

Staff was very friendly and always does the work that needs to be done correctly. would recommend over any other auto shop around.

Dec 07, 2024

Great experience at both of the Adam & Son locations. Joseph was a wonderful help. They are courteous, thorough and the work on our cars has been great!

Nov 07, 2024

Absolute waste of time and money. Do not bring your car to them unless you want to pay for over priced parking. They try to gaslight you by saying they fix your car but send back the car exactly the same issue as when you dropped it off. My car had no heat and the fan was not working. Three days later they call saying the car is fixed ready to go. I come to the shop pick up my car and unfortunately was pressed for time so could not turn around but instantly the fan is not working and there is no heat. I was scammed. I tried calling the next day, and they were adamant they would never send a car back not fixed. I was not okay with being called a liar so did not want to bring in my car again. They were persistent and the owner even called me asking for me to bring my car back to see what was wrong to make it right, so I tried to give them a second chance. They found the second time things wrong, but it was just still the same problem as when I dropped it off. Now the repair supposedly costs 6 times more than the initial pricing. No acceptance of they did not fix my car the first time or we did send your car back unfixed apology and we will get it resolved. Just pay me more money is not my idea of we will make this right. The lack of due diligence to have found the problem the initial time is astounding. Trust remains broken. I wasted my time just to be shown they did not fix my car and I paid for an expensive unwanted parking experience.

Nov 07, 2024

Even though I didn’t have an appointment Joseph and the mechanic (I didn’t get his name. He was bald with a long white beard.) made it happen for me. Thank you.

Nov 07, 2024

Excellent service, friendly staff.

Nov 07, 2024

Great service and excellent communication from the team. Kept me updated the entire process.

Nov 07, 2024

Kept us informed on the status of our vehicle. Replaced battery for free and Kept cost down on repairs.

Nov 07, 2024

Went in for an oil change - had them look at other issues we were having , they checked everything and emailed us an itemized bill and went over each issue with us, talking about what was more urgent than others . We will be back - they are very professional

Nov 07, 2024

What an honest and helpful business!! Thank you, Joseph, for all your hard work!

Oct 07, 2024

Adam and son has a good customer service.

Oct 07, 2024

Great organization. We had an urgent repair needed due to travel plans. They were able to fit us in , determine the issue was minor and had us on our way. Great team, communication was excellent. Would highly recommend Dan and his team.

Oct 07, 2024

Great/friendly service and they keep you updated with the steps being taken with your vehicle

Oct 07, 2024

Heavy Edit. Turns out they lied about my brake pads, my gasket and doing a daignostic on my car which lead to my fan not being fixed despite what I brought up and why I asked for a diagnostic in the first place. Now I know that thanks to early head trauma I can take a sec to get going but to out and out lie to a customer is insane. I am not going to remove my past words so people can see but know that this company was the last straw in this dishonest town. Im getting my Jesus lovin ass as far from treachorous people like this. Here is my original post "Came in with some simple issues and Mike was able to help me through the process in no time. I have had a number of concussions so a lot of places do not take well to how I dont interact with the world like other people do so a lot of places in have mostly shown me rudeness and hatred."

Oct 07, 2024

The service was great overall, the only thing that would’ve improved my experience would be if I had all the problems told me at once. The main issue was handled first and then the other things that also needed fixed were told me a bit later. If all the problems, even the ones unrelated to why I came in were told to me up front that would’ve been a lot better. It made me wonder why that was told to me separately. That being said my car runs better than it ever has before since they fixed my purge valve.

Oct 07, 2024

Very engaging staff. Committed to customer service making sure that I was updated in a timely manner with diagnosis and repair of my vehicle. Highly recommend