Acceleration Import Car Specialist

Jan 09, 2025

I called prior for an appointment and was told it would take about 1 hour to have trans fluid added, etc. I was there for 2.5 hours (845a-1115a) which was perfectly fine as it had to cool down for an hour. The tech replaced someone else's mirror in the meantime and then invoiced me for 3 hours, then swore he worked on it for over 3 hours when I asked how that was possible. So ... $680 later, no trans fluid added, fuel filter still leaking and check engine light still on for a MAF sensor i guess I'll replace myself.

Dec 06, 2024

Repairing the car at this location was a very pleasant experience. Thank you Ryan and Jeff for your good work and friendly service.

Jul 06, 2024

I'm fairly experienced in auto repair, when I was younger. So I'm a little picky with who touches my vehicles. That being said, when any repair comes up that I can't do myself, I will just have my car towed to these guys. Period. They are very honest, and didn't jack my price up, any of the times, when they could have. Jeff in particular spent enough time on the phone with me , that he should have charged me extra. Thank you Jeff Oh yeah, I forgot to mention they are always right on time with repairs, and the one time there were unforeseeable complications their communication was great.

Jun 06, 2024

BUYER BEWARE: bait and switch with these guys. They swapped the brakes on my Mercedes for used brakes and rotors! I'm calling the Attorney General. These guys are IMHO quick and dirty. DO NOT USE THIS BUSINESS

May 06, 2024

Love this place! When you leave a large car dealership service department with well over 2K worth of suggestions for your car and then take it to Acceleration and leave with everything fixed, and some things not needing to be fixed, for $875. Honesty goes a long way!

Mar 06, 2024

Good People

Feb 06, 2024

Good service of our Volvo XC70.

Feb 06, 2024

Great service! The best mechanic in the city is Bill! He knows everything about import cars! And if he comes across something he doesn't know, he will figure it out!! He is the best!!!!

Feb 06, 2024

John Jeff and Bill great mechanics BMW experts as far as I'm concerned I've never had a problem with anything that they've touched or repaired their good the best in the business and the best prices

Feb 06, 2024

John is awesome. I've gone here twice for different car repair issues and he was so helpful and reasonable. Thank you!

Feb 06, 2024

They fixed the convertible top function on my Mercedes. It seemed like a difficult job and I had trouble finding someone capable of working on such a thing. Didn't matter I had a vintage model, they were able to do fix it back to new. John was who I dealt with mainly and he's pleasant and explained things well. Thanks guys

Feb 06, 2023

Be vary careful of early air cooled Porsches. $2800 and ran worse then before. Refused to wire Warm up Regulator. Got car home ran two wires and car ran beautifully.

Feb 06, 2023

I've taken my vehicle here at least 3 times and they do good work.

Feb 06, 2023

This is the best ship I've found, they are completely honest. They told me what I needed fixed and told me up front how long I could get away with my part before it went out completely out. I've called them just to pick their brains.

Feb 06, 2023

Great guys, fast service, best prices in town for BMW repairs. I won’t take my car anywhere else in Columbus.

Feb 06, 2022

Although there specialty is foreign cars, they took on a hefty project on my 79 corvette...suspension, engine, electrical, etc. these guys are the best at what they do on any make of vehicles...... thanks guys....

Feb 06, 2022

I've been taking my SUV and car here for years. These guys deserve a shout out. I've had oil changes to wheel bearings done. They even solved the mystery of my automatic seats randomly moving on me while I was driving. They're straightforward with the repairs needed or if I can hold off. I trust them and their cost for parts and labor are fair. They've always done a great job.

Feb 06, 2022

These guys are the real deal. Super honest and knowledgeable. Saved me $3k after Mercedes dealer scam.

Feb 06, 2022

Very reasonable and they won't do more than what u nedd

Feb 06, 2021

Great and knowledgeable people. Helped me with my car and gave me honest advise. John's a wealth of knowledge and I plan on making this my service center.

Feb 06, 2021

I have had nothing less then excellent service, respect, and fair pricing for 20 plus years with John and Jeff. You get what you pay for!!!👍🏼

Feb 06, 2021

Quality repairs at a fair price

Feb 06, 2021

Quick, great value, and honest!

Feb 06, 2021

They always do a great job at a good price for European car repairs

Feb 06, 2021

Was recommended this place by another auto shop that does not work on bmw's and I was not disappointed. The staff was friendly, efficient, and you can tell this shop is honest and fair with their pricing and recommendations. I will definitely be back for any future repairs.

Feb 06, 2020

Always professional and explains what needs to be done and why. Don't feel like I'm getting ripped off.

Feb 06, 2020

Everyone at Acceleration seems to be really great. They are fast, efficient, and honest. They’ve even told me I can get parts cheaper elsewhere and advised me on things that don’t need to be done immediately to save me money. Highly recommend!

Feb 06, 2020

Excellent. Meticulous. Thorough. Professional.

Feb 06, 2020

Great communication, and work on European cars!

Feb 06, 2020

This place is by far the best auto repair shop to take your European car for repairs. Customer service is great. Jeff, the phone guy, was very knowledgeable about my BMW and was able to give me his best guesstimate. Here's to hoping Jeff is a great guesser.