AAsaferide Windshield Repair
5
4
3
2
1
Review highlights
"… for the quick turnaround. Unfortunately, I can't overlook Dallas' extremely poor attitude. Note that they charge a fairly decent fee for credit card transactions"
"Great service and resonable prices!"
"I received the best customer service from Dallas, and my window was fixed again."
Overview
Categories
Auto glass shop
Directions
398 W MacArthur Blvd
Oakland, CA, 94609
Phone number
Call: (415) 940-8100Website
View websiteAppointments
Book appointmentHours
Sunday
Open 24 hours
Monday
Open 24 hours
Tuesday
Open 24 hours
Wednesday
Open 24 hours
Thursday
Open 24 hours
Friday
Open 24 hours
Saturday
Open 24 hours
Description
AA Saferide windshield repair has been serving the greater Bay Area since 2010. We started as just a rock chip repair facility, and have long since expanded into repairing & replacing all Auto glass glass types including commercial sized vehicles. It’s been a long tremendous journey working with all of you in each of our awesome cities, and we hope to continue to build and maintain those relationships in the years to come.
Reviews (30)
Jan 06, 2025
Last night some marks bipped my window. I received the best customer service from Dallas, and my window was fixed again. I highly recommend this company
Nov 06, 2024
This team helped us out so much! They were on time, got our glass in quick within 24 hours & has good reasonable prices! I will always call them if I ever get another window that is smashed. 100% recommend them!
Oct 06, 2024
Dallas gave me a quote on reinstalling my quarter glass and about 25 minutes later the tech, Juan, was working on it. Both were very professional. Thank you Dallas and Juan.
Oct 06, 2024
Fast, quality and convenient.
Oct 06, 2024
My car got broken into late last night, and luckily Dallas picked up the phone and got me scheduled for a morning glass replacement. (I called or texted 3 other places I found on Google, and Dallas was the only one who responded.) He was kind and efficient, and his quote was cheaper than I expected! The technician, Jose of Auto Glass Warehouse (seems like AA Saferide outsources, which I don't mind, as long as the job is done as promised and the price was fair!), arrived as promised the next morning, and he replaced the window and vacuumed up the broken glass in about an hour. Jose was also friendly and efficient. An unpleasant situation was basically resolved in about 12 hours. Thanks, Dallas and Jose! EDIT: I called Dallas back about a month after the break-in to request paperwork to submit to my insurance company. He was so prompt to provide it, and very courteous. Thank you again, Dallas, for being so helpful during a really bad situation!
Oct 06, 2024
They Just replaced the windshield on my 2006 Toyota Highlander. They dis a great job. Thank you
Sep 06, 2024
I contacted AA Saferide Windshield Repair to get my windshield fully replaced. They were able to help me and a team was sent out same day, and they replaced my windshield. However, there was some strange stuff going on making me unsure if this business actually provides legitimate services. When I called AA Saferide and spoke to Dallas, he gave me a quote of $490. I also had to pay a deposit of $95. However, I noticed something strange. The team/truck that came to me was from "Auto Glass Warehouse" in San Rafael, and the remaining $395 went to them, rather than AAsaferide. I'm pretty sure that all Dallas did was make a phone call to Auto Glass Warehouse on my behalf and charge me $95 for that. I could have just done that myself. EDIT: Dallas reached out to directly and explained that outsourcing jobs to shops they work closely with is very common to complete heavy workloads. While I can see how that can be true, I think I could have saved myself some money by reaching out to those shops directly rather than using AAsaferide as a middle-man. EDIT 2: The glass they used was not compatible with my car's lane keeping assist sensor, even though they verbally assured me that it was. As a result, my lane keeping assist feature no longer works. I set up an appointment for them to take another look and they never showed up. Updating my review from 3-stars to 1-star.
Aug 06, 2024
Arrived at promised time and The installer was very pleasant.
May 06, 2024
I highly recommend! Dallas responded quickly and did a great job!
Apr 06, 2024
Beware! Be sure you double check what he is quoting before paying deposit and confirming. I had a huge issue with price discrepancy between what he quoted and what the final price after the job is done. We ultimately settle on a price reduction since we were going back and forth, but I still paid more than what I thought I would pay at first
Mar 06, 2024
Great customer service
Mar 06, 2024
These folks do great work they came out to my work and replaced the window for me. I didn't even have to be there. They have different payment methods which makes it easy. The best part is they come to you. I highly recommend this place to anyone in the bay area.
Mar 06, 2024
We had prompt and great service. The team came and replaced broken car windows due to vandalism. The team was great. We highly recommend this business.
Feb 06, 2024
I appreciate the customer service! I was upset after my window was broken while working out at the gym. They assessed the type of window that was right for my Jeep and ordered it the next morning. I was able to get my window fixed while dealing with my busy schedule at work. Looks brand new!! The tech was quick and professional. They did a really amazing job! Thank you so much for making a bad situation into something good!!! I will definitely recommend these guys!
Feb 06, 2024
Was on time and did what he promised, what more could you ask?
Feb 06, 2024
Great service and resonable prices!
Feb 06, 2024
I am really appreciative of Dallas and this business. I called for a pricing on a windshield replacement and he asked me to describe the damage and text him a few photos. It was such that he felt he could repair it, which saved me both time and a lot of money. Highly recommend!
Feb 06, 2024
I turned to AA Saferide after Safelite postponed my appointment by more than a week. Everything seemed to be going smoothly with AA Saferide, with a driver scheduled to replace my glass the same day! Unfortunately he showed up with a window for a completely different year of my vehicle. I called the dispatcher, Dallas, to inquire, and he called me a liar, saying I gave him the incorrect year! Dude, I know the year of my car, I've owned it for years! When the technicians finally arrived the following day with the correct glass, my battery had died. They tried to jumpstart me, which I really appreciated Ultimately, the glass replacement was solid, and I'm grateful for the quick turnaround. Unfortunately, I can't overlook Dallas' extremely poor attitude. Note that they charge a fairly decent fee for credit card transactions
Feb 06, 2024
I was on my way to work when I noticed my car was broken into. I called at 7:30am for a side window replacement and was able to get a quick quote. My window was fixed by 9am. VERY FAST AND RELIABLE. Also stress free, I wouldn’t even bother with my insurance. Would recommend to anyone
Feb 06, 2023
AAsaferide was incredibly helpful replacing the passenger side stationary window in my Volvo -- a factory part that needed ordering. Although the break-in happened over the weekend when the dealership was closed, Dallas was on his game, and got the part for me first thing Monday morning. My window was fixed before lunch! Would highly recommend AAsaferide for their professionalism, speed and price (nearly $150 cheaper than another shop I called). Hopefully I won't have to use them again, but they'll be my first call if and when.
Feb 06, 2023
Awesome service and reasonable price!
Feb 06, 2023
Dallas was responsive, communicative and followed-through on all the details. When nobody else could find two replacement parts in the Bay Area, Dallas did and had my shattered glass swapped out in a day.
Feb 06, 2023
Great experience. They even drove all the way out to my work in Daly City.
Feb 06, 2023
Highly recommend! Dallas and Enrique helped us replace one windshield and repair another. They communicated clearly and came directly to our home. Dallas even noticed a small crack in our windshield that we hadn't noticed and repaired it then, saving us another trip!
Feb 06, 2023
I am incredibly pleased I went with this company! Dallas, on the phone, was hugely helpful and was a pleasure to speak with. The pricing was fair, and the team was kind and worked quickly. Should I ever need a window repair again, these guys are my go-to!
Feb 06, 2023
I will highly recommend this place, they exceeded my expectations by a lot. I rate this 10 +++ super on point !!! Great job, on time, great communication skills, easy to work with. The best on the East Bay ! Dallas is a Rock Star you get it… 😉 thanks again
Feb 06, 2023
Nice service good communication with dallas
Feb 06, 2023
The triangle side mirror was broken into in my Tesla. The technician came the same day and the repair took less than 30 min. I highly recommend this service. It’s a little pricey, but definitely cheaper than Tesla. Thanks for the service.
Feb 06, 2023
Very professional and easy to deal with, cool guy!
Feb 06, 2022
Hi, After experiencing my first broken window, I was a bit flustered on how to get this fixed quickly. Being it on a holiday weekend, I was worried on how long this would take to get fixed. Most places didn't have the item in stock and/or had appointments 2 weeks out! Thank goodness for Dallas' team. After finding them on google, I contact Dallas. Dallas was able to find the glass within a dayand get a mobile technician to come to my residence to replace the broken glass the following day. It was faster, cheaper than going through the dealer and they did it in less than 30 minutes! Dallas was very patient answering all my questions and his crew was very friendly. I would recommend.