AAMCO Transmissions & Total Car Care
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Review highlights
"… less urgent one we had on our to do list. They replaced the parts and had my truck back to me within 24hours. Bless their hearts for putting up with all of my annoying …"
"The did the service in the time frame promised and for the price estimated."
"Great customer service, friendly staff, and fast service."
Overview
Categories
Transmission shop, Auto repair shop, Brake shop
Directions
5038 Rigsby Ave
San Antonio, TX, 78222
Phone number
Call: (210) 202-4427Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM
Saturday
Closed
Reviews (36)
Jan 30, 2025
John is very friendly and professional. I recommend them to anyone who is having transmission problems. Left my car running like it was spanking brand new.
Jan 30, 2025
So I take my 2015 infinity QX60. To the professionals they told me I had a bad transmission and need to replace my front CV joints. I paid them $7000 and still hearing noises took it back, and now the professionals tell me the front differential is bad. Who do you trust? They took me for a bad ride. Pay them all that money and I believe all along it was my front differential. What do I do? Can't trust anybody.
Jan 16, 2025
I had a great experience at Aamco on Rigsby. John was very helpful to me. I had my car in for a transmission problem and CarShield did not want to pay for the entire transmission and John worked it out that I was not out over 1000 dollar. If you ever need professional service contact them and ask for John. If you need a honest company contact Aamoc Debbie
Jan 09, 2025
My god I wish I had read these reviews before ever stepping foot in this place!!! Believe every negative review you read on here and avoid this place at all costs! I was referred to this place by a coworker, and in desperate need of getting my car repaired i took it here without doing my research, shame on me. This place is a complete scam, I honestly do not know how they are in business. They fail in every aspect of customer service, they will laugh in your face, give you the run around, and hang up on you. Till this day I do not know what was done to my vehicle, every time i speak with someone I get a different answer, there is no clear record of anything, they will bill you in a "lump sum" which is were you'll get ripped off, because they won't share with you the cost of the parts they purchased. The invoice is one line for parts and one line for labor, i cant even tell you what parts were replaced. The lack of transparency on the invoice is beyond me. Every customer should know what parts you had replaced, the cost of those parts, and an accurate representation of labor costs, not just some random numbers they come up with to equal the outrageous total they quote you after getting stuck with a $900 labor fee if you refuse to move forward with the actual transmission rebuild. After getting a call the first week from them that my vehicle was ready because they wanted me to have it back before the holiday, i told them that i couldn't get it on Friday and would pick it up on Monday. But when Monday comes around my car is all of a sudden not ready anymore. How does that even happen? They alleged there were issues with my vehicle that they could not themselves figure out. Two weeks later and my car is at another shop in Seguin with out my knowledge for "another set of eyes". Another two weeks pass and my car is ready, and they didn't hesitate to express the headache my vehicle gave their employees, isn't that reassuring to hear! My car was a complete mess upon pick up, with 6 miles till E, and they told me "your sunroof is broken, it wont close". Why the hell are they even opening my sunroof for a transmission rebuild? They said it like it was my problem that they opened it and broke it! I can only assume they took my car for a joyride for an entire month!!! I took my car straight to the car wash, cleaned it out and found a du-rag in my back seat, disgusting! I have never regretted doing business with a company as much as I have with this place. Not once did my check engine light ever turn on during the issues i had with my transmission. The next day after getting my car back the light turned on. I called and told them and they said "it never turned on with us". After taking it in a couple of times because the light kept turning on, they said it was just a bad sensor and offered to replace it so that they could get rid of me without addressing the actual issue. They do not care about your vehicle, they do not care about honesty, they do not care about you as a customer, they only care about getting the most money possible from you, especially if you are a female! Also, the warranty is a joke, I highly recommend seeking and trusting actual professionals with your vehicle, time and money.
Jan 06, 2025
Very great customer service, honest and helpful.
Dec 06, 2024
John V and Staff Did A Great Rebuild On My 2015 GMC. Great Service Quality Work. Would Highly Recommend
Nov 06, 2024
John and crew are fabulous! They were able to help us get back on the road quickly while traveling to Florida! Thanks, guys! You were a life-saver!
Nov 06, 2024
John is very knowledgeable and patiently addressed all my questions and concerns. I recommend coming here for all your transmission needs!! Thank you John... you're the best!!!
Oct 06, 2024
AAMCO on Rigsby are some of the best mechanics in the business. Tyler is an honest man that will get the job done. One of my sons took his Chevy truck to get the transmission fixed they did a good job, truck runs great. I took my Chevy Tahoe to get fixed, the mechanics there got the job done right. I highly recommend anyone looking for an honest, no bull, professional mechanic shop, AAMCO on Rigsby is the place for your vehicle.
Jul 06, 2024
Avoid this place at all cost, they promise to inspect your transmission for free, then they remove it and want to charge you when you don't want to do the work with them.
Jun 06, 2024
AAMCO serviced my 2014 silverado. Cant thank them enough for Getting me back on the road. Communication was On point. & A big thanks for Alex For showing his flexibility with any questions i had.
Jun 06, 2024
In the past I have used them & had very good experiences but this last time my experience was very different. They did a good job a first but I had to take my truck back & was told they would call me in a couple of days but never heard anything so I had to call back again was told the technician working on my truck called in sick, would hear something the next day but didn't hear anything so I had to call back again was told my truck was taken to a shop in Seguin and would be ready in a day are two but it was a week later, never was called finally I called again & was told my truck was back at the San Antonio shop but was not ready yet, finally when I called back they told me my truck was ready, but now my truck is making a noise that it never made before they worked on it.
May 06, 2024
Be carefull with this place if they damage your car from the body they will tell they will fix it and tell you go get an estimate when uyou send the estimate they would tell you no is to expansive take to another one and then you take to another and they will make up excuses and change the story to not fix the damage and it was a small damage cant imagine if is big one so check your vehicle before you leave
Mar 06, 2024
Awesome work great staff
Mar 06, 2024
Excellent and transparent service! I typically try to pinpoint a problem before reaching out for any outside help and when I realized the issue I had was outside of my scope of capability I started looking for quotes. I initially called asking for quotes to a few local companies and they all just quoted me the cost of repair and told me the job would take 3+ business days. When I called Aamco, with the same questions, Tyler was asking a few different questions to determine if we even needed to do that type of repair since that would be more costly than others. I appreciated that he was already showing transparency and not trying to upsell a service that potentially wasn’t needed. Brought the truck in and Alex greeted me and got my information. I brought the truck in a bit later in the afternoon so I ended up leaving it overnight for inspection. They called me the next day with quote and it definitely was the more expensive fix but they not only took care of that issue, they fixed another less urgent one we had on our to do list. They replaced the parts and had my truck back to me within 24hours. Bless their hearts for putting up with all of my annoying youtube university questions and answering them without making me feel stupid for asking. As a woman, I typically hate having to deal with any kind of mechanical company because I have always been quoted/charged more than my husband for the same services but Aamco definitely did not treat me like that. Thank y’all again for your prompt and respectful service. 100% recommend
Mar 06, 2024
Great service and fast...ready when promised
Mar 06, 2024
Highly highly highly recommend!!! I'm driving cross-country in a Class C RV and had a fluid leak. I went to a mechanic prior and they were not sure where the leak was coming from. I dropped it off at AAMCO with Tyler and within a few hours they identified the leak and repaired it and I was good to keep driving. Such an awesome team here and I could not recommend them enough! Definitely come here!
Mar 06, 2024
My truck was making a grinding noise. The guys at AAMCO tested the vehicle and corrected the problem. I didn't have an appointment, but they handled my issue quickly. Friendly service!
Mar 06, 2024
Thanks for helping in getting me back on the road. Tyler and Alex were helpful throughout the process.
Feb 06, 2024
After having our vehicle for two weeks, they said they couldn’t find the part and “didn’t know what to tell us.” We had the vehicle towed to our house, ordered the part online, and fixed it ourselves the next day. We’ve had work done with them in the past with no issues but this time was a completely different experience. Tyler was rude, dismissive, and we really just wasted two weeks with them. Loved their service before so not sure what’s happened since but we won’t be returning.
Feb 06, 2024
Could help me on emergency visit
Feb 06, 2024
Despite having a LOT of work on their hands already, the AAMCO team was happy to take the time to do a thorough diagnostic on my car’s transmission. The employees were all very professional and helpful, and they made it clear that customer satisfaction is important to them. I will be returning with any future transmission issues that I may experience.
Feb 06, 2024
Every one was friendly and professional. They fixed my car in a timely manner and had finance options available.
Feb 06, 2024
Excellent service Courteous personnel Would definitely recommend them
Feb 06, 2024
HONEST!!!! THE MOST IMPORTANT THING YOU WANT & NEED IN AUTO REPIAR. 10 STAR
Feb 06, 2024
Huge shout out to OJ and Tyler and the whole crew who never gave up on my AC. They knew that they could fix it and knew we really needed our only vehicle in this Texas heat!!! We are grateful!!
Feb 06, 2024
Mr OJ is AWESOME! Very polite and very well thoughtful and courteous, good hospitality. And he is very knowledgeable.
Feb 06, 2024
Terrible place wouldn't give me a price to fix it and Tyler was very rude.stay away from this place
Feb 06, 2024
Thank you for fixing my oil leak in my Sonata! Awesome job and trust the employees there to handle the job right.
Feb 06, 2024
Thank you so much Tyler and OJ and the whole crew who made sure my car was cooling properly! Yall are amazing!
Feb 06, 2024
Thanks for taking care of my Toyota for maintenance! Friendly and capable staff. will come again and recommend to everyoneI know!
Feb 06, 2024
The employees were all very professional and helpful. Got my car fixed and would recommend it.
Feb 06, 2024
The only place that take my vehicle they are very genuine. My transmission fix and other things awesome service
Feb 06, 2024
There's a reason why this place has good reviews. I took my pick up in for what I feared was my transmission finally biting the dust. But OJ and the technicians at AAMCO found my real issue having to do with my driveshaft. These guys were honest and didn't try to upsell me or pressure me with anything. I appreciate them taking care of me and I will be returning for future business.
Feb 06, 2024
They charged me four thousand dollars to fix my car's transmission, the car only worked for 6 months and I came back because the transmission was getting hot, I took the car back and they returned it to me after a week and left it worse, the car It turned off and no longer turned on and when it turned on it did not give direct or reverse, the car no longer started and I had to pay a tow truck and take it back to AMMCO and now they have my car and it has been with them for 3 months and they do not give me a solution I'm sure they don't even know what the car has, I don't recommend this place at all, they only care about the money, once you pay they are no longer interested in fixing the car, if you have the opportunity to go somewhere else, do it, no waste your time and especially your money at AMMCO
Feb 06, 2024
Took my car to get my transmission worked on and Tyler and his team did a great job getting my 2014 jeep all fixed up. I would highly recommend AAMCO. They have been around for a very long time!! Rose Pereida