AAA OKC - Quail Springs Tire & Auto Insurance Travel Center
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Review highlights
"AAA member so they towed my vehicle and cleaned battery cables for free"
"Great food from hibachi grill and great service!!"
"Stop taking people's money and not do what you're paid to do."
Overview
Categories
Auto repair shop, Brake shop, Oil change service
Phone number
Call: (405) 753-9777Website
View websiteAppointments
Book appointmentHours
Sunday
Closed
Monday
7:30 AM - 6:00 PM
Tuesday
7:30 AM - 6:00 PM
Wednesday
7:30 AM - 6:00 PM
Thursday
7:30 AM - 6:00 PM
Friday
7:30 AM - 6:00 PM
Saturday
8:00 AM - 5:00 PM
Description
Retail store and car care hours may differ, making not all services available during store hours. Please call ahead to ensure satisfaction. Your local AAA Store has long been a leader in insurance and travel services, and now we offer even more. Enjoy expert planning with AAA Travel, personalized advice from AAA Insurance Services, and trusted auto repair from ASE-certified technicians through AAA Car Care. And as always, members can rely on 24/7 AAA Roadside Assistance anywhere they go. We serve both AAA Members and the public. Visit us to review your insurance policy, plan your next vacation, and have your car serviced. Plus, find the Amazon Hub Counter within the store.
Reviews (25)
Dec 07, 2024
Do not use AAA. They cannot beat local prices. They don’t care about you if you’re getting your car serviced and Kevin can’t take one single bad word over the phone, The “s” word, the only reason I used it is because that was the level of service I got. He then got on his high horse about 1 word 😂😂 he shouldn’t have the job if he cannot understand a customer’s frustrations. Both of the women I talk to were 100% understanding and helped me cancel my membership. Something has to change at this location.
Aug 07, 2024
Took a car in to AAA to have a professional look at the vehicle to address issues with making a noise. Told me it was SWAY BAR AND BUSHING. yes, that needs to be replaced. But that didn't address the noise. Took another mechanic (Pro express automotive) found out I've been diving with no oil. They didn't check my oil levels. My engine has issues with burning oil fast. AAA if I didn't have an unhealthy fear of being stranded. I would discontinue my membership. Stop taking people's money and not do what you're paid to do. Also, I bring my car in for oil change often . At another location (Edmond) , I am in oil stabilizer additive . Every oil changes pretty big bottles. found out it only takes a quart of the stabilizer. But it was never returned the remainder of what was left over . Do better please cause word of mouth with customer bad experiences with service at more than two stores can cause damage a reputable company Reputation. Business. Pro express is a solid business. To take your car too.
Jun 07, 2024
Needed an updated International driving permit with passport pictures taken. In and out in 15. Professional
May 07, 2024
Auto service at its finest
May 07, 2024
Excellent customer care service. I needed insurance for my SUV. Celestia Brent found me the best rates and coverage without it costing too much. I'm so glad I chose to go inside to check their rates. The whole office worked as a team and I wasn't there waiting for a long period of time for any of my request. I highly recommend AAA. Made me feel welcome.
Apr 07, 2024
Excellent service, Billy and Steve are remarkable, courteous and friendly. This outfit is dedicated to helping the car owner, and while the dealers are 100% severely overpriced, this group here is equally skilled auto technicians who are experts. It also helps to be a member of AAA, I am very impressed with the way I was received and treated. Thank you AAA!!!!!
Feb 07, 2024
Fancy place, can’t see it staying in business with weird policies like not mounting tires if they don’t have brand new stickers on them, first and last time I’ll ever stop here, was heading to discount tire anyways but road was blocked off, my money spends the same as anyone else’s, I was dismissed just as fast as I walked in the door… at least you got 2 useless tools leaning on their counter holding the place up. discount tire for the win.
Feb 07, 2024
Great service and Mr.Steve was very helpful with the information about my vehicle....
Feb 07, 2024
Great service, fixed my issue quickly
Feb 07, 2024
Great staff, worth using for Amazon packages.
Feb 07, 2024
It was alright. They were friendly and helpful.
Feb 07, 2024
My mother went there to get service and directions to Detroit Michigan. She got a discount on auto rental cars.
Feb 07, 2024
Pleasant staff, friendly, knowledgeable and helpful. I just love the atmosphere.
Feb 07, 2024
Racist employees at the counter of service dept. Completely ignored me while acknowledging white customers will NOT be back!!!
Feb 07, 2024
Reasonably priced and they shoot it to you straight.
Feb 07, 2024
Steve E. Is a rock star 🪨🌟
Feb 07, 2024
The place is always clean. The staff are always kind. The process is always quick.
Feb 07, 2024
They were very courteous and knowledgeable
Feb 07, 2024
Very good staff, especially Steve who did an excellent job taking care of me & my car for a 6hr drive...
Feb 07, 2024
Very helpful employees.
Feb 07, 2024
Very nice store. I was there to see my agent.
Feb 07, 2024
Very professional, yet laid back. Will definitely use again.
Feb 07, 2023
Rude guy at the maintenance desk making unnecessary comments when I was asking for a breakdown of my bill. So you can charge people $29.99 for a flat and over $100 for a “diagnostic” fee just to tell them to take it elsewhere but don’t expect questions about it. I had already explained that I’ve paid those fees at other places so if you can’t fix the issue why charge anything at all. I was fine with paying but making the environment unfriendly and unopened to questions regarding the charges is unacceptable..
Feb 07, 2023
They do a good job there!!!
Feb 07, 2023
Was not very happy with the service today. Brought my car to have a tune up it still runs the same after after I paid for it to be fixed.