A-1 Auto Services

Feb 05, 2025

100% the best experience I have had at a mechanic shop. I am a younger female, so it is pretty common for mechanics to try and rip me off, but my experience at A1 was amazing. Larry, the shop owner, is a very down to earth, reliable, trustworthy man. He has fair prices and does great work. I am very pleased with the results and would definitely recommend this business to anyone who needs their car repaired. Very, very impressed.

Jan 16, 2025

I had a very good experience with A-1 auto recently. They were very thorough and reasonably priced. I recommend them to everyone I know.

Jan 16, 2025

I have gone here for years, this is the only place I trust with my car. I just called and someone was so unbelievably rude to me on the phone that I’m never coming here again. If you’re a woman- don’t come here they will not respect you apparently.

Jan 06, 2025

Larry was so friendly and helpful in getting new tires on our car and doing an oil change. I ended up being late to my appointment (so sorry!) but he was able to get the job done anyway! He was so kind even when I made his job harder (by being late) and he was very helpful in explaining the different options for tires and the pros and cons of them. Larry also was honest and didn’t try to upsell me on getting a new battery which I thought I might need. After assessing it, he determined that the battery was just dead because it had sat for a long time but that it was actually still very good. Thank you, A1! I really appreciate the great work you did, your honesty and your kindness!

Aug 06, 2024

I've had multiple cars over the years serviced at A-1. (a customer now of 13 years) From top to bottom all staff are knowledgeable, experienced and honest. Everyone needs to understand that repairing a car is never "cheap". Its an expense that none of us desire, but A-1 will make it easier to bare. They will ALWAYS be cheaper than a dealership for repairs. All really nice people there at A-1. they will take care of you, and your vehicle.- Gabe

Apr 06, 2024

Nearly got screwed over by a dealership, but was recommended to here instead. They were friendly, considerate, and efficient. I managed to get my car back the same day at an incredibly reasonable rate. Cannot recommend them enough!

Mar 06, 2024

Honest Auto Service establishment. Skilled and very prompt service.

Feb 06, 2024

Excellent & honest people with experience. We took our car to A-1 for five years during our stay at Indianapolis and had just good experience every time we needed help. Edit: They replaced brake pads and rotors on our car and we drove with those brakes for 8 years with no problem. Thanks again to A-1 for your excellent work.

Feb 06, 2024

Find another shop. These guys misaligned my new oil drain plug by over five degrees and won't own up to it. Edit: Came back years later and this is still here. Update: I sued in small claims and they settled. Their lawyer paid me exact change on the spot. I hope he charged lots. Good riddance.

Feb 06, 2024

Good old-fashioned honest mechanic work

Feb 06, 2024

I bring my cars to A-1 because they are honest, fair and follow through...they do a great job. I'm thankful I found them 15 years ago.

Feb 06, 2024

If you don’t know exactly what’s wrong with your vehicle don’t go here , brought my vehicle in because it struggled to start in the cold . When I arrived was told that I wasted a bunch of time because I told them I thought it was the alternator

Feb 06, 2024

My boyfriend and I were stranded off of 82nd street coming from Fort Wayne, called 5-6 places no one would help us but A-1. We needed our breaks tightened because the person we had do them didnt tighten them enough. Long story short we are blessed to be alive. & very greatful for the staff at A-1. If im ever in Indy again and need work I would go back 100%. Very genuine guys. Very reasonable price too. I would of paid what we paid 3 times over jusy to make my St Louis trip. Forever greatful.

Feb 06, 2024

Overpriced. 100 to $120 part and wanted $450 for labor. 20 minute job 30 max.

Feb 06, 2024

Really appreciate these guys. Good work at an affordable price. Honest as well - never feel like I'm being overcharged. Very satisfied.

Feb 06, 2024

The best service I have ever seen! I woke up early to get a jump on getting home to Milwaukee when my truck decided to have some issues. The staff here understood the situation, and rather than producing the typical canned response one would expect, the mechanic said, "Let me see what I can do to get you on the road". 3 hours later, not 3 days, which is typical, I was on the road. Thank you again, I made it home, and I made it home safe thanks to you.

Feb 06, 2024

The reason why 4 star that's because I'll bring my ford flex for alignment and they don't do the balance,I don't know that I have to specify everything I need , otherwise they do a great job and price wasn't crazy......

Feb 06, 2023

I have been using A-1 since they opened. Have always loved the work done on my car

Feb 06, 2023

This is the only place I go for repairs. Very excellent staff who are very kind.

Feb 06, 2023

Took too long for my vehicle repair. Over 6 months and had to buy another vehicle because of it taking so long. Was referred here when I had a different repair needed that went ok.

Feb 06, 2023

Very good service and good work

Feb 06, 2023

Fair service quality work

Feb 06, 2023

Friendly, fast service & fair pricing! Brought my car in the day before Thanksgiving for some repairs - not only did they look at it & change the battery within a couple of hours, but they also went out of their way to ensure I had somewhere to go for Thanksgiving. Talk about caring about your customers!

Feb 06, 2023

Have been going to A-1 Auto for years. I have never had a bad experience.

Feb 06, 2023

Honest, high quality work! A friend recommended this shop because she had a long trustworthy relationship with them in terms of car repair and advice on car purchases. I hand out their business cards and give my thumbs up for their work to all my friends, family and colleagues. These guys are good people!!!

Feb 06, 2023

Rude experience I just told them the year make and model of my car and they just hung up the phone and wouldn't answer my return call. Would have been easier to say no. But thanks you can't expect much from any of these Castleton shops

Feb 06, 2023

Very rude. Poor troubleshooting.

Feb 06, 2022

Above and beyond service!

Feb 06, 2022

GREAT PEOPLE!!!!

Feb 06, 2022

Good

Feb 06, 2022

I think it was a bit on the pricey side, but they were able to get my car in and fixed my ac between my lunch break and when I was done for the day, so that was really helpful. Also the guy I talked to was really friendly and helpful!

Feb 06, 2022

They replaced my starter and car runs great again. Didn't try to sell me on any extras. I would go back.