A & J Ray RV & Motorhome Repair/ Ray RV & Motorhome REPAIR (Traveling Camper Repair)

Sep 07, 2024

Christian man, honest and knowledgeable.

Aug 07, 2024

Joel did nothing we had a contract for. I paid for a hot water tank, plumbing repair, an inverter and electric upgrade. Kept my Airstream trailer for four months, kept putting me off telling me he needed more time. Hundreds of sob stories later. I go to pick it up and nothing’s done, with more promises that he would come to my home and finish it. When he didn’t show up my husband went back and asked for the parts we paid for. He doesn’t have it. Won’t answer my texts or phone calls. I am taking him to court! Update: (spoke to them and they are wanting to make it right, if so I will change my review) HE NEVER MADE IT RIGHT! . Beware of this business.

Jun 07, 2024

I was broke down on the highway and it was gonna cost me a fortune to have the motorhome towed and finding a part to replace was almost impossible. I got a hold of A. & J. Ray Motorhome repair. He was extremely knowledgeable and extremely helpful. He helped me get my problem solved and got me on my way again. He went over and beyond what he needed to do to help me. I would definitely recommend this man’s work because of his workmanship and being so honorable. I definitely give this business a five stars.

Feb 07, 2024

Last time i used his services he Took my payment 2nd to couldn't wait for insurance to pay. Been a year still not 100% sure work was completed. Told to quit calling.

Feb 07, 2023

Joel is nothing but a con man and theif... 2000 dollars later... 4 weeks later... and no ac.... anyone that thinks this guy is anything else probably his friend and or relivave!!!! As I'm weiting this it's 120 degrees in my fifth wheel that I live in ...I've been without air 3 weeks.....

Feb 07, 2023

No answer and no call back

Feb 07, 2023

Paid 1650.00 for an RV Ac that does not work and was never fully installed. Disappeared after getting paid.

Feb 07, 2023

Ray and his son did an awesome job on my mothers 1978 Airstream. I called them at 8am and got out there at 10am. Her pipe was cracked and they had it fixed within a couple of hours. Plus, they fixed some other issues. Their price was very reasonable and they were SUPER polite!!! This is not just an RV to my mother but it’s the one thing that she & my dad loved to do! So, it was important that it was fixed properly so that my mom could enjoy it again because my dad would have wanted that for her! R.I.P dad and know that Ray fixed you and moms RV so she can continue your dream of camping!!! ❤️❤️❤️

Feb 07, 2023

Took a prepayment of over $900 to buy parts and ghosted us. I will never recommend this “company”

Feb 07, 2022

Best service ever

Feb 07, 2022

Hiring Joel was a huge mistake. He got our money and now has been dodging calls for two weeks leaving us with two half-installed A/C units on our roof. Even worse, he has half the parts we already paid him for so it’s not like I can finish it myself or hire someone else. He acts like he is your friend and looking out for you, but his actions make it clear he is insincere. He is never on time If he even shows up at all. I really wanted to give the guy a good review but god in heaven, dealing with him has been a non stop headache and now we are out $3,000 for a half finished job and 0 communication from him. Could not imagine a worse experience. If you value your time, sanity, and money, go somewhere else.

Feb 07, 2022

Nobody wants their furnace to be down when it's 20 degrees outside -- especially when parts are in short supply and techs are slammed with many RVers needing service. Joel got to us as quickly as possible and took the time to explain exactly what our problem was on our motorhome's furnace. He was able to fix our problem quickly and have us back up and running within a short period of time. We are impressed with his knowledge, patience, and professionalism and will definitely call him again, if we have any other issues while we're in town.

Feb 07, 2021

Came earlier than expected, worked until the job was done. Very professional, personable, and knowledgeable! Great pricing. Highly recommended!

Feb 07, 2021

Great

Feb 07, 2021

If we had read the reviews before we took our motorhome we would of ran the other way, but I guess you live and learn. We needed our brakes fixed and he said he could do it and take a couple of days. Rotors were warped and he said he had to order parts and they would take 3 days to get in. We could of bought the parts at Napa that day but he assured us he could order them. Long story short , he will not return calls or texts. We went to pick it up several times and he assured us it would be fixed quickly. Gave him deposit thru PayPal. When he finally said he fixed them he was to give us an invoice and refund what was due us , said he would email invoice and give us credit on our card. We waited all the next day and nothing, wouldn't answer calls or texts. Finally text him and said if we did not hear from him we would be forced to call our CC and PayPal which we ended up doing. And our CC gave us our credit. Also he said he checked back brakes and greased which he did but had broke the cap off where you grease and stuck it back on broken. We ended up having to get another cap and fix the brake shoes on tag axle that he said was ok.

Feb 07, 2021

Joel saved my family’s vacation. A tire shredded and we lost our hub/brakes due to poor bearing grease, and nearly wrecked. He came out to the middle of nowhere to get us up and running, and even taught me how to properly maintain in the future. All within 24 hours of being stranded. He is a good man, and we will be forever in his debt.

Feb 07, 2021

Joul came and charged $300 to tell me I needed a fan blade for my rv heater. He saud he woukd order it and return in 4 days. That never happened and he has ignored phone calls and texts for 2 days. Totally unprofessional.

Feb 07, 2021

We paid for a awning and supplies to fix the roof. Said it would be done in about two weeks. One month plus almost two weeks later, he finally fixed the roof, but we never got the awning . My husband finally went out to get our camper and that Jaker said he was “done” with us and accused my husband of threatening his wife. And we will be taking him to court. This Jaker had a ton of excuses and sob stories every time we went out to check on the progress of our camper. He made no effort to contact us or take our calls. He was very animate about keeping his five star rating but never followed through with his promises.

Feb 07, 2020

Bad customer service when I just tried to set up and appointment. Better to go to a detailer in Springfield mo

Feb 07, 2020

Claiming to know his business, fried own mother board and charged us for it.

Feb 07, 2020

J, A&J, helped my friend and asked nothing for the extra help. He's truly a nice guy!

Feb 07, 2020

pleasure to do business with. explained what and why he was doing. will use them again.

Feb 07, 2019

I wish I had the same guy that everyone else who is leaving reviews is raving about. I had Joel winterize my camper last fall and it went ok, a bit expensive but I needed it done. To de-winterize it has taken almost two months, lots of empty promises that he would be there that week, next day, etc only to get further excuses and in the end stopped even responding. He took my battery last fall and now I not only had to take my camper back to the dealership to fix things but I had to buy a new battery for $120 since Joel stole mine and now won't even return a text, call or message back to me. Totally disappointed and would not recommend and I know I won''t be going back to him for anything with my camper.

Feb 07, 2019

This guy took 2 months when he claimed half that time. We parked it then 6 months later sold it and the jerk wouldn't even back his work. NO I DONT RECOMEND HIM HE WONT ANSWER YOU CALLS.....

Feb 07, 2018

Full of optimism, I contacted this company for repairs solely on their reviews and rating. I was sadly and very costly in my error. 1st he kept it for over a month claiming to be dumbfounded by the problem. He claimed to have fried 3 main boards trying to figure it out. Then he claimed to have to call in his "certified electrition" who couldnt be more than 21 yrs old to help him with the job. I get a call that was CLEARLY staged of him talking back and forth with said electrition yelling back and forth to each other, "LINE 1, CHECK, LINE 2 , CHECK,.........and so forth. He sold us an outdated 200 amp service for our home claiming it was what we needed when all the while knowing it was outdated. Discussed several different types of drugs he readily did daily and sought a ride to the store and pity from us because of strife brought by out of town family over previously stated adictions, and charged us 1500.00 for the job he did and re did twoce more due to his own shortcomings. And now wont even give us a reciept for the job or return my calls. Would I hire this guy again? NOT ON A BET!!!

Feb 07, 2018

Had an electrical problem, this guy went above and beyond the call of Duty and he did not break the bank...

Feb 07, 2018

Joel is the best!! Good hearted, truly cares about his customers and their safety & well being when it comes to his work. Thorough job! Would totally recommend him!

Feb 07, 2018

We we We went motored over rays repair shop Mobil and Rv and picked up my trailer lt was amazing what a good job he removed a bad roof plus bad wood under roof a fixed radio because the speakers were bad also replaced ceiling and walls a job well done your a Keeper when needed we will be back for all of our trailer needs

Feb 07, 2018

Worst customer service... Don't bother!

Feb 07, 2018

i had purchased a trailer with tar on the roof and leaks had caused wall damage he made the repairs and put on a new roof awesome work great price and a wonderful person to deal with I will definitely keep his number for all of my camper needs